I ordered a pizza from the Newbern, TN Pizza Pro before 7 pm on Tuesday, 2/27/2024. When I arrived, I was told that they close at 7 pm, and I was given a half-cooked pizza and instructed to put it in my personal oven at home. This is a VERY POOR service- I ordered a pizza cooked to order and was given a half-raw pizza.
Atmosphere: 2
Food: 1
Service: 1
Maria Gonzalez
Terrible customer service
Shelly Lemons
Call and the kids will not pick up the phone. Their customer service is below par. Management needs to teach better customer service.
Mark Thomas
Waited over 40 minutes.
Evie Gant
Service was great the place really look nice and clean. When I got my pizza it was really good
Atmosphere: 5
Food: 5
Service: 5
Lisa Roberts
Got a thin crust this time & it was excellent! They aren't very consistent though. Their regular pizza is usually under cooked.
Atmosphere: 3
Food: 3
Service: 4
Tina Shelton
Real good
OneKickMan 2021
It was great! All the employees are friendly and considerate, and the call pickup time was amazing. The food was great especially for how convenient it is being the only pizza place in newbern 10/10 would recommend to anyone
Dan 0010
They cannot figure out how to answer a phone. Don't waste your time calling. Go in person or go elsewhere!
Logic 0010
They cannot figure out how to answer a phone. Don't waste your time calling. Go in person or go elsewhere!
Pizza was was only convenient because it’s part of the grocery store, however I wouldn’t even eat this pizza if it was free. We had it because we wanted pizza and it was the closest thing to us and we were starving but it lacked flavor was super Dowie and all-around kind of gross… Would not recommend
Shaun Barnard
Stood at counter to pay for my food for 5 minutes while 4 different people acknowledged me and just ignored me… one of the employees pants were below their knees and they were having to walk with their legs spread so they didn’t fall down.. boy professionalism isn’t a thing anymore lol
Deb Dix
Pizza was good but the young lady who waited on me was not friendly at all. She didn't say thank you ,have a nice day just turned around and walked away after taking my money. Probably won't be back.
Nanacindy50
Good pizza just cut wrong
colbey price
Pizza is great but had to wait forever to get it made I tried to call order in twice they would not answer phone went there place order waited 20 min the asked about my order they never made it the order was took but she never gave it to the cook the cook finally got my order took 15 min just to make 3 pizzas then 8 min cook time then took her 5 min to cut and box because she was constantly talking to other co worker this all being said a 10 min order took 48 min to be made
I ordered a pizza from the Newbern, TN Pizza Pro before 7 pm on Tuesday, 2/27/2024. When I arrived, I was told that they close at 7 pm, and I was given a half-cooked pizza and instructed to put it in my personal oven at home. This is a VERY POOR service- I ordered a pizza cooked to order and was given a half-raw pizza.
Atmosphere: 2
Food: 1
Service: 1
Terrible customer service
Call and the kids will not pick up the phone. Their customer service is below par. Management needs to teach better customer service.
Waited over 40 minutes.
Service was great the place really look nice and clean. When I got my pizza it was really good
Atmosphere: 5
Food: 5
Service: 5
Got a thin crust this time & it was excellent! They aren't very consistent though. Their regular pizza is usually under cooked.
Atmosphere: 3
Food: 3
Service: 4
Real good
It was great! All the employees are friendly and considerate, and the call pickup time was amazing. The food was great especially for how convenient it is being the only pizza place in newbern 10/10 would recommend to anyone
They cannot figure out how to answer a phone. Don't waste your time calling. Go in person or go elsewhere!
They cannot figure out how to answer a phone. Don't waste your time calling. Go in person or go elsewhere!
Restaurantji Recommends
Pizza was was only convenient because it’s part of the grocery store, however I wouldn’t even eat this pizza if it was free. We had it because we wanted pizza and it was the closest thing to us and we were starving but it lacked flavor was super Dowie and all-around kind of gross… Would not recommend
Stood at counter to pay for my food for 5 minutes while 4 different people acknowledged me and just ignored me… one of the employees pants were below their knees and they were having to walk with their legs spread so they didn’t fall down.. boy professionalism isn’t a thing anymore lol
Pizza was good but the young lady who waited on me was not friendly at all. She didn't say thank you ,have a nice day just turned around and walked away after taking my money. Probably won't be back.
Good pizza just cut wrong
Pizza is great but had to wait forever to get it made I tried to call order in twice they would not answer phone went there place order waited 20 min the asked about my order they never made it the order was took but she never gave it to the cook the cook finally got my order took 15 min just to make 3 pizzas then 8 min cook time then took her 5 min to cut and box because she was constantly talking to other co worker this all being said a 10 min order took 48 min to be made