Food was sloppy and greasy!! Employees were very rude and disrespectful. Order was made wrong! Coffee tasted watered
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Elizabeth Larnerd
My family and I visited Dollywood December 27, 2023. By the time we made it to the drive thru, we realized this Burger King was closing.We were very surprised to hear an employee tell us they would gladly take our order anyway.It being so late, every single person we interacted with, treated us as if we were the first customers of the day. No one acted tired and ready to just go home like most would be.After we ordered, they kept taking people through the drive thru. Now that, is customer service!! GREAT JOB. Thank you for being so awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
David Stepanek
There were 2 missing items from from order and one of the items I ordered was a bacon cheeseburger and they never put a burger patty on it.
Atmosphere: 2
Food: 1
Service: 1
Everett Rutledge
This location needs to learn how to read the order, and how to count. I ordered 2 chicken nugget meals, and they only gave me 1.
Atmosphere: 1
Food: 1
Service: 1
Josh Armstrong
Despite the many visitors they did well staying on top of orders accurately and efficiently.
Tim Russell
It's food, it wasn't fast food ?It met my average expectations of such food, sadly it's service isn't fast and they weren't busy ?.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Onion Rings, Fries, Whopper Jr
Jeff Pennington
Typical fast food. Service was fast. Restaurant was surprisingly dirty for such a newer place.
Atmosphere: 2
Food: 3
Service: 4
Brandon Mullins
Don't recommend going to this burger, King. Tried to order lunch for my family, and they got it wrong then proceeded to charge me 2.50$ for a water.....After this bad review, let's wait for them to put their careless reply
Warmed up burger.
Atmosphere: 2
Food: 2
Service: 2
Kid-friendliness: Good place to take your kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Original Chicken Sandwich, Whopper, Bacon Cheeseburger, Fries, Mozzarella Sticks, Big Fish, Whopper Jr, Bacon King, Chicken Nuggets
Food was sloppy and greasy!! Employees were very rude and disrespectful. Order was made wrong! Coffee tasted watered
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
My family and I visited Dollywood December 27, 2023. By the time we made it to the drive thru, we realized this Burger King was closing.We were very surprised to hear an employee tell us they would gladly take our order anyway.It being so late, every single person we interacted with, treated us as if we were the first customers of the day. No one acted tired and ready to just go home like most would be.After we ordered, they kept taking people through the drive thru. Now that, is customer service!! GREAT JOB. Thank you for being so awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
There were 2 missing items from from order and one of the items I ordered was a bacon cheeseburger and they never put a burger patty on it.
Atmosphere: 2
Food: 1
Service: 1
This location needs to learn how to read the order, and how to count. I ordered 2 chicken nugget meals, and they only gave me 1.
Atmosphere: 1
Food: 1
Service: 1
Despite the many visitors they did well staying on top of orders accurately and efficiently.
It's food, it wasn't fast food ?It met my average expectations of such food, sadly it's service isn't fast and they weren't busy ?.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Onion Rings, Fries, Whopper Jr
Typical fast food. Service was fast. Restaurant was surprisingly dirty for such a newer place.
Atmosphere: 2
Food: 3
Service: 4
Don't recommend going to this burger, King. Tried to order lunch for my family, and they got it wrong then proceeded to charge me 2.50$ for a water.....After this bad review, let's wait for them to put their careless reply
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff was very friendly & the ultimate breakfast sandwich was on point!!
Atmosphere: 5
Food: 5
Service: 5
Food was great. Prefer bk over McDonald's.
Atmosphere: 5
Food: 4
Service: 5
FOOD IS COLD & RUDE CUSTOMER SERVICE
Its right off dollywood, nice to be able to grab something quick.
Atmosphere: 5
Food: 5
Service: 5
Employee was very rude. Took it up with the manager and she tried to tell me I was wrong. Dont support this business! I will never EVER be back.
Atmosphere: 1
Food: 1
Service: 1