The cookies are expensive but soo worth it. They are very generous with their free samples so you know you’re making the right choice since you can try everything in store. I plan to order more online!
Atmosphere: 5
Food: 5
Service: 5
Diana Fugera
We love Byrds Cookies! They taste great! Favorite is the Salted Caramel ones! Diana was working the store the day we were in there. She was very sweet. She told us some facts on the place and provided samples to my mom and dad to try. That helped them decided what kind of cookies they wanted to take home! Highly recommend these cookies if you like a slightly crispy cookie like we do!
Atmosphere: 5
Food: 5
Service: 5
Tyler Woodaz
Never been here before and walked in probably about 30 min to close so 7:30 I would say(it was end of Feb), and was greeted with “we aren’t doing anymore samples!” Well good to know I didn’t even know samples were a thing I just wanted to buy some cookies for my daughter but not to worry the Island creamery had a good cookie for us. I will say everyone around this tourist town is either incredibly nice or rude as heck. As a visitor with cash to spend byrd’s rude a** cookies didn’t get any of it.
Megan Catron
We are very frequent visitors of this particular location, but never again. Allow me to preface this with, I tend to spend a large amount of money here as my children LOVE your cookies!Yesterday, we took my kids here after them asking all day to go sample some cookies. We walked in and were "greeted" (and I use that term highly loosly) by a brightly pink colored hair woman at the sampling station, who immediately told my family "whoever is wearing Savanah Bee to take a healthy step back" then pretended to gasp for air. "A healthy step back". Say that outloud loud to yourself, then to two small excited children. Feels rude doesn't it? I'll admit, we did just leave the Bee store and had sampled a few honeys while there and purchased some which were kept sealed and in branded bags (which is the only way i can imagine her even knowing we were there), but not worth being demanded to "take a healthy step back".Don't you worry, myself, my mother, my children, and my money took a very "healthy step back" out of the door and won't take another step into your establishment. I'm very disappointed in how we were spoken to publicly in your location.
Atmosphere: 1
Food: 5
Service: 1
Michael
My family loved this place and the people running it were super friendly! Gave us samples which was smart because looking at the cookies I would’ve walked away. Not my style of cookie, however they tasted great and we walked away with 6 bags ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Cookies
Matthew Newman
Best place ever friendly pple and they give u free samples
Shari Flynn
These cookies are the absolute best, all be it pricey for what you get. I will say though, we usually get the small bags but they were out of chocolate chip so I opted for the large bag. I definitely don't feel I got my money's worth as a large amount of them are in crumbs, sadly. So give em a try but buy the small bags!
Princess Litteral
I bought a variety of cookies from here but I recommend the spicy saltine crackers, and the lemon cookies ? I'm not a sweets person, but man.. those cookies are bite size and you'll crave them, so don't just buy 2 or 3 cookies..
K G
The peach cookies are sooo good. They're worth the $9 for me.They don't really have too much variety for a cookie shop. But they do have samples, so that's a plus. The employee working was nice.
Lisa Gatewood
The caramel cookies are really good but the Georgia Peach cookies are amazing.
Best darn peach cookies ever!! I always buy them when in Tennessee!! Or order them on line!!
Alyssa Krieg
Free samples available, Georgia peach is really good.
David Boone
After visiting the place and got back home.I called and left a positive message about our experience.’the president of the company called me aced thanked me.What a shock.
Mil Stringfellow
Wife and I came to the Smokies for a few days of R&R. The wife couldn't get over our visit to Byrds of Gatlinburg back in April. The FIRST stop was Byrds cookie bar at The Landing. Great bunch of people ? and loved the large variety of cookies.
joe bloe
Great variety, free samples(all day long),cookies are very good tasting. Friendly folks to greet you and hand out samples. Place is very clean, and inviting. We opted for the small bag, you fill it with which ever cookies you want, and when we went to check out, the hostess added some more and really packed it full. They also have different size jars(if you want a collection item) that you can fill. Grab some cookies and sit by the fountain and watched the show. (If you are on some kind of diet, these won't hurt diet, I am and they didn't).
The cookies are expensive but soo worth it. They are very generous with their free samples so you know you’re making the right choice since you can try everything in store. I plan to order more online!
Atmosphere: 5
Food: 5
Service: 5
We love Byrds Cookies! They taste great! Favorite is the Salted Caramel ones! Diana was working the store the day we were in there. She was very sweet. She told us some facts on the place and provided samples to my mom and dad to try. That helped them decided what kind of cookies they wanted to take home! Highly recommend these cookies if you like a slightly crispy cookie like we do!
Atmosphere: 5
Food: 5
Service: 5
Never been here before and walked in probably about 30 min to close so 7:30 I would say(it was end of Feb), and was greeted with “we aren’t doing anymore samples!” Well good to know I didn’t even know samples were a thing I just wanted to buy some cookies for my daughter but not to worry the Island creamery had a good cookie for us. I will say everyone around this tourist town is either incredibly nice or rude as heck. As a visitor with cash to spend byrd’s rude a** cookies didn’t get any of it.
We are very frequent visitors of this particular location, but never again. Allow me to preface this with, I tend to spend a large amount of money here as my children LOVE your cookies!Yesterday, we took my kids here after them asking all day to go sample some cookies. We walked in and were "greeted" (and I use that term highly loosly) by a brightly pink colored hair woman at the sampling station, who immediately told my family "whoever is wearing Savanah Bee to take a healthy step back" then pretended to gasp for air. "A healthy step back". Say that outloud loud to yourself, then to two small excited children. Feels rude doesn't it? I'll admit, we did just leave the Bee store and had sampled a few honeys while there and purchased some which were kept sealed and in branded bags (which is the only way i can imagine her even knowing we were there), but not worth being demanded to "take a healthy step back".Don't you worry, myself, my mother, my children, and my money took a very "healthy step back" out of the door and won't take another step into your establishment. I'm very disappointed in how we were spoken to publicly in your location.
Atmosphere: 1
Food: 5
Service: 1
My family loved this place and the people running it were super friendly! Gave us samples which was smart because looking at the cookies I would’ve walked away. Not my style of cookie, however they tasted great and we walked away with 6 bags ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Cookies
Best place ever friendly pple and they give u free samples
These cookies are the absolute best, all be it pricey for what you get. I will say though, we usually get the small bags but they were out of chocolate chip so I opted for the large bag. I definitely don't feel I got my money's worth as a large amount of them are in crumbs, sadly. So give em a try but buy the small bags!
I bought a variety of cookies from here but I recommend the spicy saltine crackers, and the lemon cookies ? I'm not a sweets person, but man.. those cookies are bite size and you'll crave them, so don't just buy 2 or 3 cookies..
The peach cookies are sooo good. They're worth the $9 for me.They don't really have too much variety for a cookie shop. But they do have samples, so that's a plus. The employee working was nice.
The caramel cookies are really good but the Georgia Peach cookies are amazing.
Restaurantji Recommends
Best darn peach cookies ever!! I always buy them when in Tennessee!! Or order them on line!!
Free samples available, Georgia peach is really good.
After visiting the place and got back home.I called and left a positive message about our experience.’the president of the company called me aced thanked me.What a shock.
Wife and I came to the Smokies for a few days of R&R. The wife couldn't get over our visit to Byrds of Gatlinburg back in April. The FIRST stop was Byrds cookie bar at The Landing. Great bunch of people ? and loved the large variety of cookies.
Great variety, free samples(all day long),cookies are very good tasting. Friendly folks to greet you and hand out samples. Place is very clean, and inviting. We opted for the small bag, you fill it with which ever cookies you want, and when we went to check out, the hostess added some more and really packed it full. They also have different size jars(if you want a collection item) that you can fill. Grab some cookies and sit by the fountain and watched the show. (If you are on some kind of diet, these won't hurt diet, I am and they didn't).