Dunkin'

2209 Parkway, Pigeon Forge
(865) 365-1396

Recent Reviews

Karen Watson

When traveling Dunkin' Donuts coffee his hands down the best

Atmosphere: 5

Food: 5

Service: 5

Candace Dinius

I wouldn't give this store any stars if I could. We're from out of town and stopped to get coffee before leaving, the girl on drive through was not pleasant at all! They were out of a lot of stuff and my husband ordered a HOT latte and they gave him an iced coffee after repeating himself multiple times!

Service: 1

Lindsey Nelson

It was amazing! So sanitary and amazing customer service! I totally recommend visiting!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Coffee, Hash Browns, Strawberry

Penny Houston

Just walked out after being asked to order from kiosk, said they were slammed at drive thru. Forget about greeting customers or anything civil. Ironically, no cars were in the line as we drove off. I'm sure they need more help or new management. I love the coffee, but not today.

Mathew Lewis

Went to get coffee for the wife at the drive thru. When I pulled up to order, was told to wait. Meanwhile the lane next to us got the order for the next 3 cars before getting back to us.

Atmosphere: 2

Food: 4

Service: 2

Yesterday

WHY MINUMUM WAGE IS AT A ALL TIME HIGH....Let say it started when my wife and I and grand daughter were observing the Dunkin menu and a worker from the back said, Hey, you need to order from that computer over there... Oh, we're just looking, we said. After we decided we went to the computer and manually put in our order. 4 Minutes later. My name was called. I was then told.Sorry, but we are out of donuts, sausage, bacon, and ham. SO.... YOU HAD ME MAKE A SELF COMPUTERED ORDER KNOWING YOUR OUT OF EVERYTHING BUT COFFEE..?????? Why.Not one worker was a teenager.All were full-grown adults.They know who I am now. These jobs should have age limits.

Atmosphere: 4

Food: 1

Service: 1

B-tay

This place is in desperate need of management. It's like a circus you didn't expect to go to.

Atmosphere: 1

Food: 4

Service: 1

Paul Daugherty

WOW!!!$4.00 for a cup of regular coffee!!!!!!Must have missed something at the coffee shop????

Atmosphere: 4

Service: 4

Judy McDaniel

The staff was so nice. It was close to closing time but they went out of their way to help us. It was wonderful to have someone happy to be helping and pleasant that night. Thanks so

Service: 5

Recommended dishes: Caramel Iced Coffee

Drew Greene

Took 20 mins to get my order, go thru the drivethru

Lisa Smith

The gal at the drive thru was helpful and nice. She helped us make our ordering so much easier. The blueberry coffee with cream and no sugar is sensational. The new churro coffee is super sweet but very flavorful. If you are in the area hit the drive thru for a quick pick me up.

Atmosphere: 4

Food: 5

Service: 5

Luna

Cold brew made me sick, either they gave me old cold brew that needed to be dumped or it wasn't stored correctly. I always get my coffee the exact same and it was so bad I drank just a little bit and I still threw up and got cramps.

Atmosphere: 2

Food: 1

Service: 3

Rise and Shine

Great coffee!

Atmosphere: 5

Food: 5

Service: 5

Matthew Wright

Didn't seem like they cared.

Atmosphere: 1

Service: 3

Jeff Martin

I love getting out doughnuts here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Assorted Half Dozen or Dozen Donuts

Load More