I was in the mood for pizza and thought I would give Genos a try, and I am glad I did. The pizza was delicious, I would definitely recommend you try them out if you are up in Pigeon Forge.
I am surprised the reviews are this low. Pizza is not bad at all and service was great.
Atmosphere: 5
Food: 5
Service: 5
Jason King
Ordered a pizza and cheese sticks over an hour and a half ago and still had not delivered to where I had to call back and they thought I was picking up after I specifically told them that it was delivery not very
Atmosphere: 1
Food: 1
Service: 1
W B
Horrible place people, they do not sanitize the dirty dishes or do they wash there hands before making the pizzas/food. Very disgusting. The owner John, didnt care when I informed him about it.
Atmosphere: 1
Food: 1
Service: 1
Jay Adams
Been getting Genos Pizza for years at this location. Tried to get the $18.75 large 3 topping pizza on our last trip. Only to be told we couldn’t get extra pepperoni as one of the toppings. Added sausage instead. Then was charged extra for pepperoni anyway. Told them to take it off only to then be double charged for the toppings. Cancelled order. Won’t be back
Service: 1
Jennifer Caldwell
While visiting the area with my family we tried ordering from here not once but TWICE. Both times right as it was about time for the pizza to arrive I received a text that the order had been cancelled bc it could not be completed. Waste of my time ?
Amy Pearson
They corrected a mistake that an affiliated company made. Very professional and friendly. They went above and beyond! And the food was delicious ?. Thank you all so much!!
Atmosphere: 5
Food: 5
Service: 5
Dee Charles
I enjoyed some of the food !!! But some needs work on like the Wings was not done they was Red and had lil BBQ sauce on them i guess i will take them back to Va. And cook them longer. they need more times to baked and the 12" pizza was well-done it was bake to long it needs less time bake and the chef's salad was good cheese bread and ice cream was good. Katie was Frindy she called me to make sure that I won't Garlic on my bread and I did put it in wrong on line I am glad she call me....so thank you Katie that why I give her a 5.00 tip on my bill ☺️ it was not much but I hope she get it
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Extreme Pepperoni Pizza, Jumbo Wings, Dr Pepper, Chef Salad, Cheese Sticks
Amanda Parady
We were visiting on vacation and gave Genos a try. It was delicious pizza. We ordered a medium pepperoni. Price was good, customer service was great. They offered us napkins and plates. Loved the record decor inside. I don't remember seeing tables to sit down at like some prior reviews I looked at, but some photos I don't think is the Genos we visited( unsure if possibly moved). Would recommend.
Atmosphere: 4
Food: 5
Service: 5
Jeffrey B.
Not worth the price. I was told it was a good pizza but it was just a normal Pizza. Not enough toppings for a $30 Pizza.
We got a Steak & Cheese Pizza, half BBQ half Buffalo Wings : The pizza was great! The wings were okay, a little over cooked I believe. The ranch that had came with the wings puffed up from being in the hot box, so that had to he thrown away. The 2 ladies at the counter when I picked the order up were very nice!
Atmosphere: 5
Food: 4
Service: 5
Aye Queen
The women who answered the phone was nice and the food was soooo hot and good!! I’m confused on why this place has bad reviews. I woulda taken a pic of my meal but it’s in my stomach now ?
Atmosphere: 5
Food: 5
Service: 5
Nasha Fountain
I haven’t even eaten the pizza yet; but my friends and i ordered 5 single slices and they made it a medium pizza for the same price. great customer service, and they were
Atmosphere: 5
Food: 5
Service: 5
Rilee Morales
My family and I were visiting Pigeon Forge and weren’t quite familiar with the area. It was dark and we stayed in a cabin further in the mountains. We ended up doing delivery and it was excellent! I have issues with gluten and the cauliflower crust supreme was absolutely amazing. My boys all loved the cheese pizza. It was so good were in in town the last night and I decided to pick up, they had the pizza ready and I showed up a little early! Great service and nice staff inside at pick-up. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
TheGodfather 0115
We had ordered from Geno's while on vacation. We ordered 2 pizzas. They were delicious. They delivered directly on the time they told us. Overall experience great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, All Meat Special Pizza
I was in the mood for pizza and thought I would give Genos a try, and I am glad I did. The pizza was delicious, I would definitely recommend you try them out if you are up in Pigeon Forge.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Beef Sausage Mushrooms
I am surprised the reviews are this low. Pizza is not bad at all and service was great.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza and cheese sticks over an hour and a half ago and still had not delivered to where I had to call back and they thought I was picking up after I specifically told them that it was delivery not very
Atmosphere: 1
Food: 1
Service: 1
Horrible place people, they do not sanitize the dirty dishes or do they wash there hands before making the pizzas/food. Very disgusting. The owner John, didnt care when I informed him about it.
Atmosphere: 1
Food: 1
Service: 1
Been getting Genos Pizza for years at this location. Tried to get the $18.75 large 3 topping pizza on our last trip. Only to be told we couldn’t get extra pepperoni as one of the toppings. Added sausage instead. Then was charged extra for pepperoni anyway. Told them to take it off only to then be double charged for the toppings. Cancelled order. Won’t be back
Service: 1
While visiting the area with my family we tried ordering from here not once but TWICE. Both times right as it was about time for the pizza to arrive I received a text that the order had been cancelled bc it could not be completed. Waste of my time ?
They corrected a mistake that an affiliated company made. Very professional and friendly. They went above and beyond! And the food was delicious ?. Thank you all so much!!
Atmosphere: 5
Food: 5
Service: 5
I enjoyed some of the food !!! But some needs work on like the Wings was not done they was Red and had lil BBQ sauce on them i guess i will take them back to Va. And cook them longer. they need more times to baked and the 12" pizza was well-done it was bake to long it needs less time bake and the chef's salad was good cheese bread and ice cream was good. Katie was Frindy she called me to make sure that I won't Garlic on my bread and I did put it in wrong on line I am glad she call me....so thank you Katie that why I give her a 5.00 tip on my bill ☺️ it was not much but I hope she get it
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Extreme Pepperoni Pizza, Jumbo Wings, Dr Pepper, Chef Salad, Cheese Sticks
We were visiting on vacation and gave Genos a try. It was delicious pizza. We ordered a medium pepperoni. Price was good, customer service was great. They offered us napkins and plates. Loved the record decor inside. I don't remember seeing tables to sit down at like some prior reviews I looked at, but some photos I don't think is the Genos we visited( unsure if possibly moved). Would recommend.
Atmosphere: 4
Food: 5
Service: 5
Not worth the price. I was told it was a good pizza but it was just a normal Pizza. Not enough toppings for a $30 Pizza.
Restaurantji Recommends
We got a Steak & Cheese Pizza, half BBQ half Buffalo Wings : The pizza was great! The wings were okay, a little over cooked I believe. The ranch that had came with the wings puffed up from being in the hot box, so that had to he thrown away. The 2 ladies at the counter when I picked the order up were very nice!
Atmosphere: 5
Food: 4
Service: 5
The women who answered the phone was nice and the food was soooo hot and good!! I’m confused on why this place has bad reviews. I woulda taken a pic of my meal but it’s in my stomach now ?
Atmosphere: 5
Food: 5
Service: 5
I haven’t even eaten the pizza yet; but my friends and i ordered 5 single slices and they made it a medium pizza for the same price. great customer service, and they were
Atmosphere: 5
Food: 5
Service: 5
My family and I were visiting Pigeon Forge and weren’t quite familiar with the area. It was dark and we stayed in a cabin further in the mountains. We ended up doing delivery and it was excellent! I have issues with gluten and the cauliflower crust supreme was absolutely amazing. My boys all loved the cheese pizza. It was so good were in in town the last night and I decided to pick up, they had the pizza ready and I showed up a little early! Great service and nice staff inside at pick-up. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
We had ordered from Geno's while on vacation. We ordered 2 pizzas. They were delicious. They delivered directly on the time they told us. Overall experience great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, All Meat Special Pizza