We ordered cupcakes for a birthday party and everyone loved them. All of the flavors we tried were delicious. I loved how soft and moist the cake was but my favorite flavor was the strawberry. ??
Atmosphere: 5
Food: 5
Service: 5
Kelly P
Very surprised by the quality of the cupcakes we tried. Just didn't expect much from a chain bakery, but absolutely the most moist & tasty cake we can remember getting. They have so many different flavors, it's almost overwhelming. Highly recommend.
Atmosphere: 4
Food: 5
Service: 4
William Cramer
My wife got a gluten free Blueberry Lemon cupcake. She loved it!Dietary restrictions: Delicious gluten-free options!
Atmosphere: 5
Food: 5
Service: 5
Craig mccutchen
Being a serious consumer of cupcakes, cakes, deserts, etc, I was extremely disappointed in the cupcakes. I called and verified if they had filled cupcakes, which she said they did. I got 4 cupcakes and the best cream cheese frosting stuffed cookie I have ever had and will go back for those only. The cupcakes were overly moist, almost wet in consistency. The vanilla pudding filling was an afterthought, or it appeared to be. Why would one use pudding and not a pastry cream or custard in a cupcake filling. Also, the frosting was extremely grainy, not remotely creamy and velvety, as I would expect for a true red velvet cupcake or any cupcake being touted as something special. If its cupcakes, you want to go to publix or food lion amd get a better cupcake. The downside to theirs is that the butter cream frosting they use is way to heavy for me. however, it is creamier then gigu's. The cookie dough brownie was good but verybdence and heavy. I would get that again as well.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Red Velvet Cake, Cupcakes Assortment, Cupcake Cookie Monster
Michelle M.
My fiancé and I went into Gigi's tonight to grab some cupcakes and while we were there a customer was giving the worker a hard time, but she handled it with so much grace. She then helped us with our order and was very nice and helpful when it came to our questions. The cupcakes were amazing and they're huge. We grabbed some macaroons as well which were just as amazing. I will definitely be going back when I am in the area.
Jayden B.
Great customer service! My boyfriend and I enjoyed getting some cupcakes on our trip to the smoky mountains.
Charles Pilant
Bought cheesecake desserts, wedding cake and strawberry cupcakes, and stuffed cookies. Wedding cake and strawberry were not the freshest cupcakes we've had but everything else was really good.
Atmosphere: 4
Food: 4
Service: 5
Britney Parchment
Got a cake and single cheesecake cupcake for my birthday from Gigi’s. Both of the was really good. Their cake boxes are really cute as well and
Atmosphere: 5
Food: 5
Service: 5
Marlene R.
We had the pleasure of visiting Gigi's cupcakes, while we were visiting during Christmas vacation from out of town. Our visit was on Christmas Eve so we were shocked to find that they were open but sure enough we walked into a cute clean lobby with pink walls and a bear and were greeted by a wonderful employee who took great care of us & made some great recommendations. We picked out 12 of the tastiest most decadent cupcakes to bring back to our place. My kids and I loved them all! Coincidentally my daughter's nickname is Gigi so she especially enjoyed it and the bear. Beware these aren't regular cupcakes, these are BIG, we were all sharing them because we couldn't finish them in one sitting. We were all so happy we found this Gigi's while in Pigeon Forge.
Went to Gigi's today and ordered a box of 6 cupcakes. The young lady rung them up as individual cupcakes instead of the advertised box of 6. She said she wasn't able to ring up a box of 6 in the store, but I could order online if I wanted. Granted it's not a drastic price difference, but why should it matter if I order online or in the store?? The cupcakes are good, but the customer service was definitely not there today!!
Sheree Nance
Cupcakes were ok. The icing was more solid than I like. One dropped and I was able to pick it up without one bit sticking to the table. ?Cashier wasn't welcoming at all. $25 for 4 cupcakes is too much also.
Atmosphere: 3
Food: 4
Service: 3
Kristy M (Basketballmom78)
The GF cinammon roll was sooooooooooo good. It was literally like a cinammon roll. It wasn't on the menu, but wow, what a wonderful
A cheese lovers dream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gigi's Cupcakes
We ordered cupcakes for a birthday party and everyone loved them. All of the flavors we tried were delicious. I loved how soft and moist the cake was but my favorite flavor was the strawberry. ??
Atmosphere: 5
Food: 5
Service: 5
Very surprised by the quality of the cupcakes we tried. Just didn't expect much from a chain bakery, but absolutely the most moist & tasty cake we can remember getting. They have so many different flavors, it's almost overwhelming. Highly recommend.
Atmosphere: 4
Food: 5
Service: 4
My wife got a gluten free Blueberry Lemon cupcake. She loved it!Dietary restrictions: Delicious gluten-free options!
Atmosphere: 5
Food: 5
Service: 5
Being a serious consumer of cupcakes, cakes, deserts, etc, I was extremely disappointed in the cupcakes. I called and verified if they had filled cupcakes, which she said they did. I got 4 cupcakes and the best cream cheese frosting stuffed cookie I have ever had and will go back for those only. The cupcakes were overly moist, almost wet in consistency. The vanilla pudding filling was an afterthought, or it appeared to be. Why would one use pudding and not a pastry cream or custard in a cupcake filling. Also, the frosting was extremely grainy, not remotely creamy and velvety, as I would expect for a true red velvet cupcake or any cupcake being touted as something special. If its cupcakes, you want to go to publix or food lion amd get a better cupcake. The downside to theirs is that the butter cream frosting they use is way to heavy for me. however, it is creamier then gigu's. The cookie dough brownie was good but verybdence and heavy. I would get that again as well.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Red Velvet Cake, Cupcakes Assortment, Cupcake Cookie Monster
My fiancé and I went into Gigi's tonight to grab some cupcakes and while we were there a customer was giving the worker a hard time, but she handled it with so much grace. She then helped us with our order and was very nice and helpful when it came to our questions. The cupcakes were amazing and they're huge. We grabbed some macaroons as well which were just as amazing. I will definitely be going back when I am in the area.
Great customer service! My boyfriend and I enjoyed getting some cupcakes on our trip to the smoky mountains.
Bought cheesecake desserts, wedding cake and strawberry cupcakes, and stuffed cookies. Wedding cake and strawberry were not the freshest cupcakes we've had but everything else was really good.
Atmosphere: 4
Food: 4
Service: 5
Got a cake and single cheesecake cupcake for my birthday from Gigi’s. Both of the was really good. Their cake boxes are really cute as well and
Atmosphere: 5
Food: 5
Service: 5
We had the pleasure of visiting Gigi's cupcakes, while we were visiting during Christmas vacation from out of town. Our visit was on Christmas Eve so we were shocked to find that they were open but sure enough we walked into a cute clean lobby with pink walls and a bear and were greeted by a wonderful employee who took great care of us & made some great recommendations. We picked out 12 of the tastiest most decadent cupcakes to bring back to our place. My kids and I loved them all! Coincidentally my daughter's nickname is Gigi so she especially enjoyed it and the bear. Beware these aren't regular cupcakes, these are BIG, we were all sharing them because we couldn't finish them in one sitting. We were all so happy we found this Gigi's while in Pigeon Forge.
Restaurantji Recommends
Awesome awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gigi's Cupcakes
Went to Gigi's today and ordered a box of 6 cupcakes. The young lady rung them up as individual cupcakes instead of the advertised box of 6. She said she wasn't able to ring up a box of 6 in the store, but I could order online if I wanted. Granted it's not a drastic price difference, but why should it matter if I order online or in the store?? The cupcakes are good, but the customer service was definitely not there today!!
Cupcakes were ok. The icing was more solid than I like. One dropped and I was able to pick it up without one bit sticking to the table. ?Cashier wasn't welcoming at all. $25 for 4 cupcakes is too much also.
Atmosphere: 3
Food: 4
Service: 3
The GF cinammon roll was sooooooooooo good. It was literally like a cinammon roll. It wasn't on the menu, but wow, what a wonderful
Atmosphere: 5
Food: 5
Service: 5
Closed ?