Best fresh fish in the USA, plus the nautical theme makes you feel like you are on a island enjoying a fest caught by pirates. The Crunches are top notch so ask for extra. Then before you leave make sure to ring the bell! Arrrrhhhh
Watkins349
I placed an online order via the LJS website on March 6, 2022 at 8:15 pm, the order was to be picked up at 8:45. As with all online orders, it was paid for when the order was placed. When we arrived at Long John Silvers to pick-up the food, the doors were locked and a handwritten sign was on the door that said, "closed will open when we can." I went back to my car, checked my bank and verified the money had been taken out for the order. I then called the restaurant and the woman who answered was extremely rude and said they were closed and refused to refund my money. I called the next day and spoke with the manager, who kept telling me I would have to get my refund through the website, I kept telling her that's impossible. Finally, she said that her manager would call me. I waited until the next day (2 days after they stole my money) and no one ever called me, so I stopped by the restaurant and they still refused to refund my money. During all of this, no one even bothered to apologize and treated me as if I had done something wrong. They acted as of it was my fault because I placed an order the workers did not want to make the food, so they closed 2 hours early. I still have not received a refund or an apology. I will be contacting my bank and possibly the police.
Robert M.
Ceiling leaking in the order line. Made us wait to take order for 30 minutes but instead of taking our order, basically asked us to leave. They said they did not know how long the large order ahead of us would take but probably 50 minutes. Workers should know how long each product takes. It was then 930 pm and their hours are until 1000 pm. They also locked the door behind us when we arrived at 910 pm which I believe is illegal during business hours. Several people tried the door after us which was still 910 pm only with hours till 10 pm. If I were the owner, I would clean house with staff. They are already short though so probably not. They have a make shift sign stating they are short on staff. Steer clear of this one for sure. I am surprised they have one and a half star at the time of this review. It's sad too because I love LJS and we lost most of of them from my area.
Brad H.
Start out by saying that LJS is my absolute favorite but this one disappointed. We went by twice to order in the drive thru and never could get anyone to the window to order. Several cars were circling the building trying to figure out what was going on. Workers appeared to be inside cleaning and never acknowledged the customers. This location will be closed in 6 months if this behavior keeps going. Sad LJS has turned in to this!
Melanie B
We ordered from LJS two nights in a row using a delivery service. The first night we placed our order at 7:22 pm. The delivery service send a text saying their driver was there waiting to pick-up our order. At 8:38 we receive a message saying our order was cancelled because they were closed. The next night we tried again, but ordered around 6:00 pm. The same thing happened again with a text sent around 7:12 pm saying cancelled because they were closed. The hours for LJS states open until 10pm and full orders until 9:30pm. Sad when our delivery person was there and ended up losing our tip and did not get an order. Definitely won't be making this mistake again.
CD E
We decided on LJS for lunch and pulled into the lot, as we got out of the car a worker was outside and told us they opened at 12 instead of 11. We took a little ride and went back at noon. There were only 2 workers out front but they were so friendly and apologetic about being short staffed, we placed our order and she said she had a coupon we could use for what we had ordered, wonderful. The cashier would have to help fill orders at times and stop waiting on new customers for a few minutes but was very good about letting people know what was going on. The food came out hot and tasty and I have to say the friendliness of the two ladies working, cousins I believe, will bring us back here again.
Blaine Rolen
During the Hot Rod Weekend, I was looking for something quick. I stopped in LJ’s, the fish and chicken was absolutely delicious! I also had the hush puppies and they were perfectly cooked. I so recommend LJ’s in Pigeon Forge!
Bo Howell
I'm a mystery shopper in another county and if I was evaluating the place of business it would be a very low score.Chicken was hard like left in warmer to long.Bathroom was dirty and smellsCleaning supplies left on dining table.Manager and employee arguing g loudly.Employee left.Manager and other employees discussing problems in presence of customers.
Chris Dyer
We were sooo excited to get Long John's. There hasn't been one in my hometown in years.We stopped at the one in Pigeon Forge and it was almost closing time but they fit us in and it was as good as I remember it.
Brad Crane
Very happy there is still a LJS still open. The employee's were very nice and the store was clean and the fish was just like I remember.
Two star rating as the fish, chicken and shrimp platters were fresh and tasty. Now, the rest of the story. There is a definite need for some roof repairs as the numerous five gallon buckets catching the rain water indicated. After the roof gets repaired the building owner might want to go ahead and replace all of the drop down ceiling tiles because alot of them are flat missing and the rest are in need of replacing due to water stains. Taking all this into consideration the employees are still maintaining good attitudes.
Frank Brooks
this was a very old restaurant. fish was hot. chicken was not. Fries were. great, coleslaw was old and warm. Condiment counter was mostly empty. The pop machine was ok.
Jacqui Smith-Spraggins
My husband was very excited to dine with Long John Silver's as there are no convenient location near our area.. He was not disappointed... Fresh and delicious!
Anna Marie
I love this place!! The food was hot the fries were great the manager( kimberly if I’m not mistaking) was amazing she made sure my grandparents were taken care of. I’ve been to the place a handful of times and they all are hard working people. I recommend this place it’s a solid 10/10.
Ike Duvall
Service was great food is fresh. A few things were not available. It's the new norm I guess. The delivery truck was slow getting there
Best fresh fish in the USA, plus the nautical theme makes you feel like you are on a island enjoying a fest caught by pirates. The Crunches are top notch so ask for extra. Then before you leave make sure to ring the bell! Arrrrhhhh
I placed an online order via the LJS website on March 6, 2022 at 8:15 pm, the order was to be picked up at 8:45. As with all online orders, it was paid for when the order was placed. When we arrived at Long John Silvers to pick-up the food, the doors were locked and a handwritten sign was on the door that said, "closed will open when we can." I went back to my car, checked my bank and verified the money had been taken out for the order. I then called the restaurant and the woman who answered was extremely rude and said they were closed and refused to refund my money. I called the next day and spoke with the manager, who kept telling me I would have to get my refund through the website, I kept telling her that's impossible. Finally, she said that her manager would call me. I waited until the next day (2 days after they stole my money) and no one ever called me, so I stopped by the restaurant and they still refused to refund my money. During all of this, no one even bothered to apologize and treated me as if I had done something wrong. They acted as of it was my fault because I placed an order the workers did not want to make the food, so they closed 2 hours early. I still have not received a refund or an apology. I will be contacting my bank and possibly the police.
Ceiling leaking in the order line. Made us wait to take order for 30 minutes but instead of taking our order, basically asked us to leave. They said they did not know how long the large order ahead of us would take but probably 50 minutes. Workers should know how long each product takes. It was then 930 pm and their hours are until 1000 pm. They also locked the door behind us when we arrived at 910 pm which I believe is illegal during business hours. Several people tried the door after us which was still 910 pm only with hours till 10 pm. If I were the owner, I would clean house with staff. They are already short though so probably not. They have a make shift sign stating they are short on staff. Steer clear of this one for sure. I am surprised they have one and a half star at the time of this review. It's sad too because I love LJS and we lost most of of them from my area.
Start out by saying that LJS is my absolute favorite but this one disappointed. We went by twice to order in the drive thru and never could get anyone to the window to order. Several cars were circling the building trying to figure out what was going on. Workers appeared to be inside cleaning and never acknowledged the customers. This location will be closed in 6 months if this behavior keeps going. Sad LJS has turned in to this!
We ordered from LJS two nights in a row using a delivery service. The first night we placed our order at 7:22 pm. The delivery service send a text saying their driver was there waiting to pick-up our order. At 8:38 we receive a message saying our order was cancelled because they were closed. The next night we tried again, but ordered around 6:00 pm. The same thing happened again with a text sent around 7:12 pm saying cancelled because they were closed. The hours for LJS states open until 10pm and full orders until 9:30pm. Sad when our delivery person was there and ended up losing our tip and did not get an order. Definitely won't be making this mistake again.
We decided on LJS for lunch and pulled into the lot, as we got out of the car a worker was outside and told us they opened at 12 instead of 11. We took a little ride and went back at noon. There were only 2 workers out front but they were so friendly and apologetic about being short staffed, we placed our order and she said she had a coupon we could use for what we had ordered, wonderful. The cashier would have to help fill orders at times and stop waiting on new customers for a few minutes but was very good about letting people know what was going on. The food came out hot and tasty and I have to say the friendliness of the two ladies working, cousins I believe, will bring us back here again.
During the Hot Rod Weekend, I was looking for something quick. I stopped in LJ’s, the fish and chicken was absolutely delicious! I also had the hush puppies and they were perfectly cooked. I so recommend LJ’s in Pigeon Forge!
I'm a mystery shopper in another county and if I was evaluating the place of business it would be a very low score.Chicken was hard like left in warmer to long.Bathroom was dirty and smellsCleaning supplies left on dining table.Manager and employee arguing g loudly.Employee left.Manager and other employees discussing problems in presence of customers.
We were sooo excited to get Long John's. There hasn't been one in my hometown in years.We stopped at the one in Pigeon Forge and it was almost closing time but they fit us in and it was as good as I remember it.
Very happy there is still a LJS still open. The employee's were very nice and the store was clean and the fish was just like I remember.
Restaurantji Recommends
Two star rating as the fish, chicken and shrimp platters were fresh and tasty. Now, the rest of the story. There is a definite need for some roof repairs as the numerous five gallon buckets catching the rain water indicated. After the roof gets repaired the building owner might want to go ahead and replace all of the drop down ceiling tiles because alot of them are flat missing and the rest are in need of replacing due to water stains. Taking all this into consideration the employees are still maintaining good attitudes.
this was a very old restaurant. fish was hot. chicken was not. Fries were. great, coleslaw was old and warm. Condiment counter was mostly empty. The pop machine was ok.
My husband was very excited to dine with Long John Silver's as there are no convenient location near our area.. He was not disappointed... Fresh and delicious!
I love this place!! The food was hot the fries were great the manager( kimberly if I’m not mistaking) was amazing she made sure my grandparents were taken care of. I’ve been to the place a handful of times and they all are hard working people. I recommend this place it’s a solid 10/10.
Service was great food is fresh. A few things were not available. It's the new norm I guess. The delivery truck was slow getting there