Brittany, Randy & Tony ALWAYS take good care of me & today I got to meet Joyce, the biscuit maker! THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
deboarh stitt
I went through the drive-through on April 16, 2024. The time was 5:34 pm. I ordered 2 chili dog meals combos. The clerk at the window gave me the 2 drinks & straws I’d ordered. She then told me to pull into a parking space to the right of the building because just pulling forward wasn’t an option. That space was already taken. There were already 2 other vehicles waiting. At 5:54 pm the clerk at the window brought my food to the car. I asked why it had taken 20 minutes to get my order. She said there were only 2 employees working in the entire store. She said they were understaffed. But, she said, my food would be really fresh (the fries were cold & old).The next morning I called them & spoke with Randy who told me he was one of the managers. I explained the situation to him. He told me that they are only allowed 2 employees on that shift. He said I must have come at a busy time, therefore I had to wait. I asked who the owner of this franchise was & at first he said he didn’t know. He put me on hold & came back & said the owner was named “Buddy.” I told him I wanted to speak to someone else about this matter. He took my name & phone number & said “when he had time” he’d have his district mgr, Lisa Lloyd, call me. I’ve never received her call. He told me to come in & he’d replace the meal. I’m not sure I want to go back. Randy was rude & never said “thank you,” & just hung up the phone.
Food: 2
Service: 1
dream Life
Went thru drive-thru this morning. Noticed bag of food handed to car in front of me and it immediately went back inside the window. I pull up and I questioned employee if they gave my food to the car in front of me? No! I said if you did I don't want it. He told me they are remaking it. (Why if you didn't give it to someone else?) Employees need to learn serve safe practices. You can not give food to another customer and then take it back and then offer it to the correct customer. We have no clue if that person is sick with flu, covid or anything else that could be contracted from touching surfaces.I did see the guy take the bag back to the counter and say something to another worker. (Still don't know if it was really remade or just rebagged) Food was cold!Also, when he handed me my food, I had to remind him he still had my card (for payment).Very unpleasant service.
Food: 1
Service: 1
Ben “BB” Stephens
Biscuits are generally good here fluffy and not burnt. Burgers are a little thrown together
Gene Stafford
Will never stop here again worst one i have ever been in so
Atmosphere: 1
Food: 1
Service: 1
Ralf Tygerz
When I was in college Hardee's had the best ham biscuits in the world.Today I was given two large Lumps of dough with mostly fat anemic looking ham.A total waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Pam Hedge
Great meal, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Spangler
Food was old and customer service was terrible!
Atmosphere: 1
Food: 2
Service: 1
Donna Stout
Never any lights on or cars there. I think they
Atmosphere: 1
Food: 3
Service: 1
Brandon Stalcup
I went here during breakfast hours and there was a long line in the drive-thru yet the line moved quickly and it wasn't a long wait considering the size of the line. My order was fully correct with no mistakes and the food was extremely fresh and very tasty.Parking: This establishment is located within a shopping center so there is plenty of parking.
Truck driver that had wanted biscuits and gravy for over a week finally got back in the South near home and this Hardee's didn't
Atmosphere: 4
Food: 5
Service: 4
Jeremy Hartsock
My daughter loves their chicken tinders
Ronnie Smith
I have gone to this Hardee's location nearly every day for breakfast for the last 5 years The last couple week s nearly every day they have gotten my order wrong there's too much fighting and arguing going on in there no coordination and the worst atmosphere I have ever seen in a fast food restaurant. I ordered a sausage egg biscuit with well done sausage My sausage was half cooked and the way the atmosphere was it makes me feel like it was deliberately done. I called to let them know and the one I talked to claimed to be a manager but that wasn't her store refused to give me any information that I asked for and could care less about the situation. This is the absolute worst service I have ever gotten anywhere and after this day I will no longer be a Hardee's customer you have solely lost my business for good. I will be taking this up with the corporate contact. But I would not recommend so much as the animal shelter take their dogs to this location. Not to mention yesterday I got someone else's order. Twice..
Atmosphere: 1
Food: 1
Service: 1
Kristoper Jordan
Easily the worst Hardee’s I’ve had. Old stale fries and burger. I’ve given the location multiple chances and they’ve struck out. Better to push on to the next food joint.
Atmosphere: 2
Food: 1
Service: 2
Heidi Bingman
The food was ok and a guy working here was trying to feed a dog outside and then came in to serve the food WITHOUT washing his hands first! Yes I realize everything was already wrapped but still that is considered handling food. We will NOT be back to this location, EVER!!
Brittany, Randy & Tony ALWAYS take good care of me & today I got to meet Joyce, the biscuit maker! THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-through on April 16, 2024. The time was 5:34 pm. I ordered 2 chili dog meals combos. The clerk at the window gave me the 2 drinks & straws I’d ordered. She then told me to pull into a parking space to the right of the building because just pulling forward wasn’t an option. That space was already taken. There were already 2 other vehicles waiting. At 5:54 pm the clerk at the window brought my food to the car. I asked why it had taken 20 minutes to get my order. She said there were only 2 employees working in the entire store. She said they were understaffed. But, she said, my food would be really fresh (the fries were cold & old).The next morning I called them & spoke with Randy who told me he was one of the managers. I explained the situation to him. He told me that they are only allowed 2 employees on that shift. He said I must have come at a busy time, therefore I had to wait. I asked who the owner of this franchise was & at first he said he didn’t know. He put me on hold & came back & said the owner was named “Buddy.” I told him I wanted to speak to someone else about this matter. He took my name & phone number & said “when he had time” he’d have his district mgr, Lisa Lloyd, call me. I’ve never received her call. He told me to come in & he’d replace the meal. I’m not sure I want to go back. Randy was rude & never said “thank you,” & just hung up the phone.
Food: 2
Service: 1
Went thru drive-thru this morning. Noticed bag of food handed to car in front of me and it immediately went back inside the window. I pull up and I questioned employee if they gave my food to the car in front of me? No! I said if you did I don't want it. He told me they are remaking it. (Why if you didn't give it to someone else?) Employees need to learn serve safe practices. You can not give food to another customer and then take it back and then offer it to the correct customer. We have no clue if that person is sick with flu, covid or anything else that could be contracted from touching surfaces.I did see the guy take the bag back to the counter and say something to another worker. (Still don't know if it was really remade or just rebagged) Food was cold!Also, when he handed me my food, I had to remind him he still had my card (for payment).Very unpleasant service.
Food: 1
Service: 1
Biscuits are generally good here fluffy and not burnt. Burgers are a little thrown together
Will never stop here again worst one i have ever been in so
Atmosphere: 1
Food: 1
Service: 1
When I was in college Hardee's had the best ham biscuits in the world.Today I was given two large Lumps of dough with mostly fat anemic looking ham.A total waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Great meal, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Food was old and customer service was terrible!
Atmosphere: 1
Food: 2
Service: 1
Never any lights on or cars there. I think they
Atmosphere: 1
Food: 3
Service: 1
I went here during breakfast hours and there was a long line in the drive-thru yet the line moved quickly and it wasn't a long wait considering the size of the line. My order was fully correct with no mistakes and the food was extremely fresh and very tasty.Parking: This establishment is located within a shopping center so there is plenty of parking.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Frisco Burger
Restaurantji Recommends
Truck driver that had wanted biscuits and gravy for over a week finally got back in the South near home and this Hardee's didn't
Atmosphere: 4
Food: 5
Service: 4
My daughter loves their chicken tinders
I have gone to this Hardee's location nearly every day for breakfast for the last 5 years The last couple week s nearly every day they have gotten my order wrong there's too much fighting and arguing going on in there no coordination and the worst atmosphere I have ever seen in a fast food restaurant. I ordered a sausage egg biscuit with well done sausage My sausage was half cooked and the way the atmosphere was it makes me feel like it was deliberately done. I called to let them know and the one I talked to claimed to be a manager but that wasn't her store refused to give me any information that I asked for and could care less about the situation. This is the absolute worst service I have ever gotten anywhere and after this day I will no longer be a Hardee's customer you have solely lost my business for good. I will be taking this up with the corporate contact. But I would not recommend so much as the animal shelter take their dogs to this location. Not to mention yesterday I got someone else's order. Twice..
Atmosphere: 1
Food: 1
Service: 1
Easily the worst Hardee’s I’ve had. Old stale fries and burger. I’ve given the location multiple chances and they’ve struck out. Better to push on to the next food joint.
Atmosphere: 2
Food: 1
Service: 2
The food was ok and a guy working here was trying to feed a dog outside and then came in to serve the food WITHOUT washing his hands first! Yes I realize everything was already wrapped but still that is considered handling food. We will NOT be back to this location, EVER!!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Breakfast Sandwich