Pizza Hut

516 Winfield Dunn Pkwy, Sevierville
(865) 453-8001

Recent Reviews

Melanie McGrew Peek

My sister Mona and I got the buy one get one free special. The supreme thin crust pizza was hot and delicious. The salad bar had lots of yummy vegetables and dressings. We took home a thin crust pepperoni pizza and our salads. Pizza Hut is my favorite place to eat! ??????

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

Russell Rateike

We are local and haven't been inside of this location in a very long time. We were excited to give it a go! Upon coming in they said they still haven't fixed they're dining area since covid so they couldn't provide us a menu, seat us, and give us our time to order. Instead we were pressed to order on a tiny matt menu at register. Also, no drinks. Couldn't get an ice water because they're not doing cups at this moment. Then after sitting we realized the salad bar is Completely closed down at 3pm on a Sunday. We received amazing service ? and staff was great, but this location was a bummer compared to others we have visited and we wouldn't come in to sit and eat again.

Alex Chernous

Cheap pizza, was ok nothing special. Reasonable on price.

Atmosphere: 3

Food: 3

Service: 3

Mark Williamson

One person is smart enough to run the restaurant. I ordered paid for pizza and he said i could pick it up at the service window. I came back and a truck was at the widow 15 minutes later still there.I got out knocked on the locked doors and they saw me and waved me off as I started to pound on the doors. Walked back the truck was spinning out mad I got up to the window no one in it knocking a reluctant employee came to the window slowly and he could not find my order in register. Finally I saw the person that took my order and he just got my pizza and said Thanks. Employees were in the restaurant talking laughting outside smoking but not doing anything.Kid-friendliness: NOT

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fries, Cinnabon Mini Rolls, Marinara, Pepperoni Pizza, Cheese Sticks, Cinnamon Sticks

Darron Mullins

Order was delivered to wrong location. Did not follow instructions for delivery. Rude when I called to complain food was coldParking: Na

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Breadsticks

Charlie Price

No salad

Atmosphere: 3

Food: 4

Service: 3

Aislin Fiora

Almost all the food was great except for this; almost $6 for this amount of fries…I usually get more than this so I dunno if they changed portions as well as price but almost $6 for that few of fries is insane.

Atmosphere: 3

Food: 3

Service: 3

matt whitt

Ordered carry out. Inside of restaurant looked nice. Staff was prompt to help and courteous. Pizza was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Sticks

Matthew Schutte

What can I say. WOW! not in a good way. No ice, no drinks. I was actually asked if I wouldn't mind to walk to the gas station and buy drinks. What the Heck is this PIZZA HUT coming to. They really need to rethink the way they Hut!! Terrible. Last night of our vacation and this is what we get. Pizza and no drinks.

Atmosphere: 1

Food: 5

Service: 2

Heather Standifer

I hadn't been to a Pizza Hut in a long time.. but, it didn't disappoint. It was an hour before close and 3 or 4 other customers walked in with my crew, which there was 6 of us. The cashier/hostess didn't complain about it being close for time to close.. she was super friendly and helped us decide which deal would be best for what we wanted. Got the food, and it was SO GOOD!! The lady brought it to the table along with an extra order of cheese sticks!! If I am near there again, I'll definitely be getting another dinner box!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Marinara, Oven-Baked Chicken Alfredo Pasta, Cheese Pizza, Chicken Wings, Pepperoni Pizza, Cheese Sticks, Breadsticks

Jennifer Miller

We are from out of town had food delivered where we are staying. They said nothing about door dash for delivery. We paid our bill over the phone but they told the driver it was a cash delivery which was a total lie. I showed the lady proof it was taken out of my bank account and she called pizza hut which was rude to her also. We will not patronize this establishment in the future. The door dash driver was very pleasant as for pizza hut ? need to get it together.

Food: 3

Service: 1

Jessica

Ordered a supreme and got a pizza with just meat and peppers and onions. The lady said that is how their supremes come. And not only that but there was no sauce on the pizza. I called and the lady had another sent out. Stuffed crust and it tasted so much better than the other. Thank you Pizza Hut for fixing the problem!

Food: 3

Service: 4

Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Pepperoni Pizza, Cheese Sticks

DixieDarling

UPDATE: THREE STARS: To Go: Large Meat Lovers, Large Cheese, BrowniesNeither pizza was too good today. They seemed like they were cooked a little too long with burned spots on top of pizza. They skimped on hardly any red sauce. The toppings are very little. Very little cheese. I even said where’s the cheese on the Cheese Pizza. $30 was too much to pay for two terrible pizza. I did not know it could be terrible at Pizza Hut. I’ve always bragged you can’t go wrong. The brownies were very good. Our grandson would recommend those. I AM SO DISAPPOINTED IN PIZZA HUT!FIVE STARS: To Go: Large Meat Lovers Hand Tossed PizzaPrices are high but they gave me a military discount. We greatly appreciated the discount. Took about 20 minutes to prepare. I waited. Cooked perfectly. Just the right amount of everything on the pizza. I always like to get extra red sauce on side. I forgot this time. We highly recommend this Pizza Hut. Lady who took order was very friendly. Appreciated the excellent customer service.

Food: 3

Service: 5

Marian Edgins

Would have given a zero however, not an option. Where is customer service???? We were told when we walked in to seat ourselves someone would be by to take the order. 30 minutes later walked up to the counter waited again for a live body to help. Got an attitude with a comment " you were supposed to place your order at the counter we call you up when it's done" so I walked out. The answer to where is customer service is there is none anymore. If I had know that you have to seat, wait and serve yourself at the restaurant dinning room, I would have went to Murphy's pizza. At least I would know I can give myself good customer service and am quite capable of heating and oven and cooking. Won't be back.

Food: 1

Service: 1

P “Pgib” D

Food good, staff not welcoming. Late at night we were the only customers and they were too busy chatting with each other to wait on customer.

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