Pollo Loco

1732 Newport Hwy, Sevierville
(865) 286-5514

Recent Reviews

Tasha Robinson

Wow the absolute worst service I've ever experienced..so rude unhelpful. Left my order to be cold and soggy. EXTREMELY disappointed all around. Will NEVER return!

Atmosphere: 1

Food: 1

Service: 1

Hillbilly Dave

Very good menu?

Atmosphere: 5

Food: 5

Service: 5

Amber Weltman

The waiter didn't come back to table after food was dropped off. I had to get up multiple times to ask for things we were missing. We asked for napkins, but I eventually had to get up and get napkins myself for the table. Asked for a bill at the end of our meal, and he would not provide us one just told is we could come up to the counter when we were ready to pay and was extremely rude while chekcing us out.

Atmosphere: 1

Food: 3

Service: 1

Ruben Mayorga

A good place to be with the family, very good service, the dishes are very delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Torta de Pollo, Enchiladas Suizas, Tacos de Pollo, Enchiladas Rancheras, Pico de Gallo, Burrito de Carne Asada

Cheryl Spanjersberg

Love this location! Give it a try! Has been a favorite restaurant of mine for many years!

Atmosphere: 5

Food: 5

Service: 5

XSTATIC

If you’re looking for a good lunch, or to feast on a nice dinner, I highly recommend this restaurant the prices are good and the staff as well are outgoing and make sure your well taken care of. Definitely will be back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chori-Pollo

justin Lee

Family kids and I love it, great service!!

Atmosphere: 4

Food: 5

Service: 4

Brandi Wright

Great food, friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas, Street Tacos, Chips, Cheese Dip

Eyce & Mack29

The prices do not match. They charge 2.00 for sour cream the size of .25c.

Brandi Haus

Great food, friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas, Pollo Loco, Street Tacos, Chips, Cheese Dip

Dion Sarita Acevedo

Real good & authentic Mexican food! Service was great & food was out quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fajita, Shredded Chicken Chimichanga Lunch, Chips and Salsa, Steak, Burritos

Berta L L

Good service, the order was prepared quickly.For the atmosphere a little music wouldn't hurt.Thank you for your service.

Atmosphere: 3

Food: 3

Service: 4

Laura Johnson

Great place, better than some of our places back home in South Carolina. The pineapple chicken is my favorite. Will be going back , next time we are back in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Chicken Fajitas, Pollo Loco, Cheese Dip

Rachel LaFraniere

Never had a bad meal here & the staff is wonderful! The manager is a great leader & fabulous person. It’s my favorite Mexican restaurant.

Atmosphere: 5

Food: 5

Service: 5

Bradley M

BEWARE OF GRATUITY ALREADY ADDED. No bill provided except microprint on a tablet after they have your card. Found items unordered items on ticket. Locals may be aware of the gimmicks, but it's obvious they take advantage of tourists. Service was below that of a fast food place. (Waiter did not come back after food was delivered) Meats were bland and dry. Sauce toppings were scarce. Do not recommend!

Atmosphere: 3

Food: 2

Service: 1

Load More