The floor was very dirty, but I think it was from customers tracking in mud. However, it was not busyat all and could have been cleaned up.The service was good but the food wasn't great. I usually just get a veggie sub. This visit I tried the rotisserie chicken again and regretted it.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cookies
Benjamin Comer
Only one person
Atmosphere: 2
Service: 1
renishan patel
I don't know why this location is still open worst experience
Atmosphere: 1
Food: 1
Service: 1
Michael Floyd
Friendly staff. Sandwich was fresh and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Kris T.
Food was on par for subway, but two girls working on Sunday evening, 9/3, were terrible. Eye rolls, dramatically looking at their watches when I paused to ask my kids what they would like on their sandwich. I'm pretty sure the girls make the same amount of money whether I take 2 minutes to order or 10 minutes, but they acted as if they get commission on every sandwich. Too bad they were so awful because I typically tip service industry employees, but they were just awful. Customer coming in after us also commented on their bad behavior.
Alexandria
Walked in, the man that was working behind the counter saw us and immediately got mad. Slammed his stuff down to wash his hands. I said hello to him and he ignored me. I’m assuming he was angry that he had customers? I told him we would leave if he was that bothered. He just rolled his eyes at us. GREAT SERVICE.
Kevin Rosas
The guy who took my order was being racist
Jessica Ogle
Dude that works nights is making the company lose money asked for a cold cut said they don’t sale cold cuts and laughed as I walked out the door they need to hire people who can be professional and not play like a child
Angelica alvarado
I had a good experiance this location thank you.
Atmosphere: 5
Food: 5
Service: 5
trey Kellar
This is how much meat they gave nme for my fathers sub lol what a joke all the rest were the same way over 50$ in food my goodness
i stopped here on the way back to our cabin, the worker who was making my foot long asked if he could see my foot long…, safe to say i’m never going back here
Michael Carbonetto
Someone should train them as to what goes on each sandwich and menu item. That should be the minimum training. They don't even get that. It gets worse every time I go.
David
Updating to 5 stars. Returned to location and the issue below has been corrected.I used to eat at this location every single day; no exaggeration. Every day. It was EXCELLENT! The new store manager and sandwich artists must be so concerned with food costs that they give about half the amount of protein and veggies that should be on a wrap. I can't speak for subs, but the wraps are an absolute joke now. There is more of the "wrap" in each bite than anything. Even lettuce and spinach is placed sparingly. So if you love bread sandwiches, use this location. Otherwise, I would keep on driving. Highly recommend all Gatlinburg locations.
Bbeca Stewart
The young lady working tonight had several online orders and at least 5 people in line. She was rocking it out and doing such a wonderful job. You’re blessed with an employee that works as hard as she is and with a smile on her face!
Bert Byers
No longer go to Subway since they hired unpatriotic national women's soccer team member as a spokesman. You have to take responsibility for such decisions.
The floor was very dirty, but I think it was from customers tracking in mud. However, it was not busyat all and could have been cleaned up.The service was good but the food wasn't great. I usually just get a veggie sub. This visit I tried the rotisserie chicken again and regretted it.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cookies
Only one person
Atmosphere: 2
Service: 1
I don't know why this location is still open worst experience
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Sandwich was fresh and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Food was on par for subway, but two girls working on Sunday evening, 9/3, were terrible. Eye rolls, dramatically looking at their watches when I paused to ask my kids what they would like on their sandwich. I'm pretty sure the girls make the same amount of money whether I take 2 minutes to order or 10 minutes, but they acted as if they get commission on every sandwich. Too bad they were so awful because I typically tip service industry employees, but they were just awful. Customer coming in after us also commented on their bad behavior.
Walked in, the man that was working behind the counter saw us and immediately got mad. Slammed his stuff down to wash his hands. I said hello to him and he ignored me. I’m assuming he was angry that he had customers? I told him we would leave if he was that bothered. He just rolled his eyes at us. GREAT SERVICE.
The guy who took my order was being racist
Dude that works nights is making the company lose money asked for a cold cut said they don’t sale cold cuts and laughed as I walked out the door they need to hire people who can be professional and not play like a child
I had a good experiance this location thank you.
Atmosphere: 5
Food: 5
Service: 5
This is how much meat they gave nme for my fathers sub lol what a joke all the rest were the same way over 50$ in food my goodness
Restaurantji Recommends
i stopped here on the way back to our cabin, the worker who was making my foot long asked if he could see my foot long…, safe to say i’m never going back here
Someone should train them as to what goes on each sandwich and menu item. That should be the minimum training. They don't even get that. It gets worse every time I go.
Updating to 5 stars. Returned to location and the issue below has been corrected.I used to eat at this location every single day; no exaggeration. Every day. It was EXCELLENT! The new store manager and sandwich artists must be so concerned with food costs that they give about half the amount of protein and veggies that should be on a wrap. I can't speak for subs, but the wraps are an absolute joke now. There is more of the "wrap" in each bite than anything. Even lettuce and spinach is placed sparingly. So if you love bread sandwiches, use this location. Otherwise, I would keep on driving. Highly recommend all Gatlinburg locations.
The young lady working tonight had several online orders and at least 5 people in line. She was rocking it out and doing such a wonderful job. You’re blessed with an employee that works as hard as she is and with a smile on her face!
No longer go to Subway since they hired unpatriotic national women's soccer team member as a spokesman. You have to take responsibility for such decisions.