We needed some Chocolate on our drive home & where did we find it? At Chilis!!!! Molten Lava Cake!! So delicious! Just what we needed!! Fast & so chocolate delicious!!! Just perfect! Fast great service too!
We were waiting to be seated and when the time came the whole set just pointed out to the back of the barn and said y'alls tables is back there. So we have to kind of figure out on our own which one was our table. Which wasn't too bad but service is just down the drain. The server also barely paid any attention to us. We basically had to get up and find the server so that we could get something after we got our drinks. And even after getting the food item we asked to get some plates which we never got we basically had to get up and get them ourselves.
Atmosphere: 1
Food: 2
Service: 1
Doug Richmond
15 minute wait with so many open tables.???? Ridiculous
Dawn Anderson
Service was a little slow this time since what we ordered should have been quick to prepare..soup and salad!
Atmosphere: 4
Food: 4
Service: 3
Betty Sloan
Didn’t even get a chance to try the food! We were the first and only customers in the restaurant yesterday morning. The hostess didn’t greet us asked how many adults and how many children when clearly we were the only people there. 3 adults 2 children. We walk to the table as we were approaching the table a group of servers were standing in ear shot and was questioning the hostess on why she was seating us there. They were all complaining not wanting to have a table then they all went to the back. The vibe was so bad we just got up and left. If you see a server and want to make money it’s not a good idea to complain when you get a table. Terrible customer service!!!!!!
Lindsey Tucker
This place is awful. They have a special they run out of and refuse to comp any other drink similar. Offer nothing and then tell you that you are rude. Go back to customer service. You have no idea how to run a restaurant. Won’t ever go
Atmosphere: 1
Food: 2
Service: 1
Michael Clinton
Great waiter and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just Bacon Burger
Fernando Marin
Sometimes it takes a lot of time to be served but other than that everything has always been great.
With the exception of the payment method, everything about this restaurant was excellent. The waitress was extremely attentive and helpful; the food was great; the restaurant was very clean. The little pay-at-your-table kiosk was another story. We were a table of 8 people over 70 who wanted separate tickets, and most wanted to pay cash. The kiosk wasn't user-friendly for the cash customer. We had to request the manager to come to our table because the waitress was so busy. The manager was gracious, listened to what we needed to say and completed our transactions. This group meet for dinner out every Friday and a couple of Tuesdays. We go at 4 pm to be ahead of the crowds as our group is regularly around 10 people. Overall, we would rate this experience as an A- ...
I am very disappointed in the HC Crispers I received today. I couldn’t even finish my meal. They were not tender at all very crunchy. Awful experience for $15! Do better.
dillard tabor
Good location, good service but room for improvement.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla Explosion Salad
Whitney T
Don't got to the one in Smyrna sucks. Chili's leave me alone. I am not completing anything and will never return to your establishment with the rude employees. I am done.
Atmosphere: 1
Food: 1
Service: 1
Kevin
I ordered food for curbside pickup. My order was correct and was hot when I picked it up. Chili's is one of the few restaurants that usually gets my order correct the first time all the time. Kudos ?
We needed some Chocolate on our drive home & where did we find it? At Chilis!!!! Molten Lava Cake!! So delicious! Just what we needed!! Fast & so chocolate delicious!!! Just perfect! Fast great service too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Cheese Fries, Grilled Chicken Fajitas, Skillet Queso, Chips & Salsa, Mashed Potatoes, Cheesecake, Steak, Chicken Crispers, Quesadilla Explosion Salad, Fries, Chicken Fajitas, Southwestern Eggrolls, Cajun Pasta, Triple Dipper
We were waiting to be seated and when the time came the whole set just pointed out to the back of the barn and said y'alls tables is back there. So we have to kind of figure out on our own which one was our table. Which wasn't too bad but service is just down the drain. The server also barely paid any attention to us. We basically had to get up and find the server so that we could get something after we got our drinks. And even after getting the food item we asked to get some plates which we never got we basically had to get up and get them ourselves.
Atmosphere: 1
Food: 2
Service: 1
15 minute wait with so many open tables.???? Ridiculous
Service was a little slow this time since what we ordered should have been quick to prepare..soup and salad!
Atmosphere: 4
Food: 4
Service: 3
Didn’t even get a chance to try the food! We were the first and only customers in the restaurant yesterday morning. The hostess didn’t greet us asked how many adults and how many children when clearly we were the only people there. 3 adults 2 children. We walk to the table as we were approaching the table a group of servers were standing in ear shot and was questioning the hostess on why she was seating us there. They were all complaining not wanting to have a table then they all went to the back. The vibe was so bad we just got up and left. If you see a server and want to make money it’s not a good idea to complain when you get a table. Terrible customer service!!!!!!
This place is awful. They have a special they run out of and refuse to comp any other drink similar. Offer nothing and then tell you that you are rude. Go back to customer service. You have no idea how to run a restaurant. Won’t ever go
Atmosphere: 1
Food: 2
Service: 1
Great waiter and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just Bacon Burger
Sometimes it takes a lot of time to be served but other than that everything has always been great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Cheese Fries, Mashed Potatoes, Steak, Boneless Wings, Fries, Chicken Fajitas, Triple Dipper
With the exception of the payment method, everything about this restaurant was excellent. The waitress was extremely attentive and helpful; the food was great; the restaurant was very clean. The little pay-at-your-table kiosk was another story. We were a table of 8 people over 70 who wanted separate tickets, and most wanted to pay cash. The kiosk wasn't user-friendly for the cash customer. We had to request the manager to come to our table because the waitress was so busy. The manager was gracious, listened to what we needed to say and completed our transactions. This group meet for dinner out every Friday and a couple of Tuesdays. We go at 4 pm to be ahead of the crowds as our group is regularly around 10 people. Overall, we would rate this experience as an A- ...
Atmosphere: 5
Food: 5
Service: 5
It's what I e might expect from a Chili's
Restaurantji Recommends
We took our Granddaughter to lunch and everything was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Tostada Chips, Triple Dipper, Southwestern Eggrolls
I am very disappointed in the HC Crispers I received today. I couldn’t even finish my meal. They were not tender at all very crunchy. Awful experience for $15! Do better.
Good location, good service but room for improvement.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla Explosion Salad
Don't got to the one in Smyrna sucks. Chili's leave me alone. I am not completing anything and will never return to your establishment with the rude employees. I am done.
Atmosphere: 1
Food: 1
Service: 1
I ordered food for curbside pickup. My order was correct and was hot when I picked it up. Chili's is one of the few restaurants that usually gets my order correct the first time all the time. Kudos ?
Food: 5
Service: 5