This is a larger Kroger. It has a portion of clothing and home goods that take up one side of the store. I can't speak to either of these as I have never shopped for anything but groceries here. As far as groceries are concerned, they normally have a decent selection to choose from. My only complaint is that the produce section is always rather picked through and sparse when I am there.
Kevin W.
This is the BEST Kroger. Don't know what these lower ratings are all about. I'll drive way out of the way if necessary so I can go to this one. It's clean and usually has great selection of everything!
Victoria G.
Very nice store. I come regularly and love having so many available items. One stop shopping. I'm finally getting the lay of the land. I haven't interacted with too many employees but when I have they have been helpful.
Charlie Vesey
the Click List service leaves MUCH to be desired. I am still waiting after 44 minutes for my order that I placed last night! They have only one poor soul manning the Click List orders and according to him, management won't get him any help. That is unacceptable.
Star LeBlanc
This Kroger is truly a GREAT STORE!! It’s like a Walmart but a lot better… Its got Name brand clothes, hawsers 1 particular employee TIM, he soo nice and helps me EVERYTIME I go in there to work!
Lesley P.
Ok, I have never been this person but here I am... I have been coming to this Kroger since I was like 22.. I am now 29... I come in tonight at 8:35? And automatically had every Kroger employee stare at me annoyed... I work long hours so my grocery shopping is late & they close at 11 right? Ya well they made me go to self check out.. as they turn off half the lights at 8:35... and then I hear this Employee scream " lock the doors lock the doors!" I was a bit confused and to be honest triggered and scared because they said it then looked at me? And I go " Since when do y'all close this early? And this man points at me and says the last 5-7 years miss.. so get out". Hours are until 11:00.. don't be rude and scare customers... I'll be going elsewhere now thanks!
Lauren Bassford
I tried pickup at this Kroger for the first time. When I got home 40 minutes away, more than half of my order was paid for, but missing entirely! Even if I get refunded, I still have to go back out to the store again to get the missing groceries. I know mistakes happen, but this was a huge oversight!
Shane R.
Avoid the click-list here. They are slow and don't care. The last few visits we have waited up to 30 min and today my wife has been sitting there for 50 min. Absolutely ridiculous! The girl finally came out pulling groceries with one hand and scrolling through her damn phone with the other.
I understand Covid complicated things. However, by now they should know they need more people. I used clicklist ( pick up service) even when I had to pay for it. It was always a great service then. Now it is not. My past 4 orders have been late. I had several Kate ones before that as well, but I did have a couple on time in between. I only get an hours notice at best that it will not be ready. I am an organized person. I schedule things for a reason. I am sure most people do. I do not leave negative reviews often, but it has gotten really bad. I do not blame the workers if there are not enough of them. I would have a suggestion for corporate....stop using last years data to staff. That is a silly thing to do since pre Covid cannot be compared to post Covid. ( especially since this time last year you charged for the service and now offer it for free).
Deanna G.
Avoid this pharmacy at all costs. I would highly recommend going to literally any other pharmacy in the world. The pharmacists and assistants here are the most rude, inconsiderate, and incompetent people that I've ever encountered. After waiting patiently in line behind other vehicles, I arrived at the window to pick up my prescriptions. I let the employee know that the prices on my prescriptions were incorrect because my Kroger Prescription savings club hadn't been applied. I had to give her all of my card information from my phone again (she asked to handle my phone in the midst of a pandemic, which I obviously declined). She then said their system wasn't finding me and asked if my membership was active. I read her the effective date and the next payment date (not until 2021) and she went to ask the pharmacist a question. I was then told that I need to call the savings club and come back. I needed my prescription and had already been waiting quite a while with my poor 3 month old son crying in the backseat. I asked to simply use the GoodRx prices, which I also had on my phone. The women tried to get me to go to the back of the line. I declined and showed her the price of the first prescription on GoodRx. Then the pharmacist popped up again and made her tell me to go to the back of the line again as I was pulling up the price for the second. So I was denied service even though I presented 2 different methods for them to fix the price of the medications simply because they were having some sort of issue with their system. The entire time Wright and Hollis were both completely rude and seemed to only be concerned about the cars that had pulled up behind me, even though I had waited patiently for quite a while behind the car in front of me and they were the ones causing the delay, not me. Oh and I forgot to mention that they asked me to shut off my car in 84 degree heat with a 3 month old baby in the back. I have used this pharmacy for years, but will NEVER be going back. I would gladly pay more for my prescriptions at another pharmacy to be treated with a bit of human decency and to experience even a modicum of customer service.
William Whitley
Not their fault but no TP, alcohol, rice because everyone is apparently preparing for the appocolypse.
Donna m.
This store has salty, salty attitudes consistently with the cashiers every time I go. Today, I spent an hour shopping in the store. As I check out, I see the register is ringing everything up full price as clothes are clearly marked down with stickers. She said it will come off at the end with your Kroger card, ok. I can't find my physical Kroger card. I search my app looking. I can't figure out where it is to show the cashier. She explains she has no idea how to open it. Let me emphasize with that salty, attitude. I head way over a few lanes to find customer service. The girl says you need a Kroger card. Well then help me get it up on my phone !! Why just you don't offer a courtesy card as I hold up a line! At this point, I am done giving my business to this Kroger. Unfortunately, I walked away from my $143.00 order that was bagged. Publix is just down the street with open arms and top notch. A phone call was placed to Kroger for the District managers name. They never answered the phone it rang and rang. It's a shame you hire employees that do not represent Kroger values. A total disappointment in this particular store. A follow up in a hard copy letter will be sent to corporate
Debby L.
This is what you can expect from the produce Dept at this Kroger. I stopped ordering from their click it service because of their substitutions always costing me a lot more than the original product and I even stopped ordering from them. Because Walmart gives you free pick up. I tried them back after they were doing free pick up for a short time and made the mistake of continuing it in to this year. As you can see today is the fourth the sell-by date on the salad is the sixth and it's already bad! UGH!
This is a larger Kroger. It has a portion of clothing and home goods that take up one side of the store. I can't speak to either of these as I have never shopped for anything but groceries here. As far as groceries are concerned, they normally have a decent selection to choose from. My only complaint is that the produce section is always rather picked through and sparse when I am there.
This is the BEST Kroger. Don't know what these lower ratings are all about. I'll drive way out of the way if necessary so I can go to this one. It's clean and usually has great selection of everything!
Very nice store. I come regularly and love having so many available items. One stop shopping. I'm finally getting the lay of the land. I haven't interacted with too many employees but when I have they have been helpful.
the Click List service leaves MUCH to be desired. I am still waiting after 44 minutes for my order that I placed last night! They have only one poor soul manning the Click List orders and according to him, management won't get him any help. That is unacceptable.
This Kroger is truly a GREAT STORE!! It’s like a Walmart but a lot better… Its got Name brand clothes, hawsers 1 particular employee TIM, he soo nice and helps me EVERYTIME I go in there to work!
Ok, I have never been this person but here I am... I have been coming to this Kroger since I was like 22.. I am now 29... I come in tonight at 8:35? And automatically had every Kroger employee stare at me annoyed... I work long hours so my grocery shopping is late & they close at 11 right? Ya well they made me go to self check out.. as they turn off half the lights at 8:35... and then I hear this Employee scream " lock the doors lock the doors!" I was a bit confused and to be honest triggered and scared because they said it then looked at me? And I go " Since when do y'all close this early? And this man points at me and says the last 5-7 years miss.. so get out". Hours are until 11:00.. don't be rude and scare customers... I'll be going elsewhere now thanks!
I tried pickup at this Kroger for the first time. When I got home 40 minutes away, more than half of my order was paid for, but missing entirely! Even if I get refunded, I still have to go back out to the store again to get the missing groceries. I know mistakes happen, but this was a huge oversight!
Avoid the click-list here. They are slow and don't care. The last few visits we have waited up to 30 min and today my wife has been sitting there for 50 min. Absolutely ridiculous! The girl finally came out pulling groceries with one hand and scrolling through her damn phone with the other.
Terrible Kroger pick up. Terrible customer service.
Terrible Kroger pick up. Terrible customer service.
Restaurantji Recommends
I understand Covid complicated things. However, by now they should know they need more people. I used clicklist ( pick up service) even when I had to pay for it. It was always a great service then. Now it is not. My past 4 orders have been late. I had several Kate ones before that as well, but I did have a couple on time in between. I only get an hours notice at best that it will not be ready. I am an organized person. I schedule things for a reason. I am sure most people do. I do not leave negative reviews often, but it has gotten really bad. I do not blame the workers if there are not enough of them. I would have a suggestion for corporate....stop using last years data to staff. That is a silly thing to do since pre Covid cannot be compared to post Covid. ( especially since this time last year you charged for the service and now offer it for free).
Avoid this pharmacy at all costs. I would highly recommend going to literally any other pharmacy in the world. The pharmacists and assistants here are the most rude, inconsiderate, and incompetent people that I've ever encountered. After waiting patiently in line behind other vehicles, I arrived at the window to pick up my prescriptions. I let the employee know that the prices on my prescriptions were incorrect because my Kroger Prescription savings club hadn't been applied. I had to give her all of my card information from my phone again (she asked to handle my phone in the midst of a pandemic, which I obviously declined). She then said their system wasn't finding me and asked if my membership was active. I read her the effective date and the next payment date (not until 2021) and she went to ask the pharmacist a question. I was then told that I need to call the savings club and come back. I needed my prescription and had already been waiting quite a while with my poor 3 month old son crying in the backseat. I asked to simply use the GoodRx prices, which I also had on my phone. The women tried to get me to go to the back of the line. I declined and showed her the price of the first prescription on GoodRx. Then the pharmacist popped up again and made her tell me to go to the back of the line again as I was pulling up the price for the second. So I was denied service even though I presented 2 different methods for them to fix the price of the medications simply because they were having some sort of issue with their system. The entire time Wright and Hollis were both completely rude and seemed to only be concerned about the cars that had pulled up behind me, even though I had waited patiently for quite a while behind the car in front of me and they were the ones causing the delay, not me. Oh and I forgot to mention that they asked me to shut off my car in 84 degree heat with a 3 month old baby in the back. I have used this pharmacy for years, but will NEVER be going back. I would gladly pay more for my prescriptions at another pharmacy to be treated with a bit of human decency and to experience even a modicum of customer service.
Not their fault but no TP, alcohol, rice because everyone is apparently preparing for the appocolypse.
This store has salty, salty attitudes consistently with the cashiers every time I go. Today, I spent an hour shopping in the store. As I check out, I see the register is ringing everything up full price as clothes are clearly marked down with stickers. She said it will come off at the end with your Kroger card, ok. I can't find my physical Kroger card. I search my app looking. I can't figure out where it is to show the cashier. She explains she has no idea how to open it. Let me emphasize with that salty, attitude. I head way over a few lanes to find customer service. The girl says you need a Kroger card. Well then help me get it up on my phone !! Why just you don't offer a courtesy card as I hold up a line! At this point, I am done giving my business to this Kroger. Unfortunately, I walked away from my $143.00 order that was bagged. Publix is just down the street with open arms and top notch. A phone call was placed to Kroger for the District managers name. They never answered the phone it rang and rang. It's a shame you hire employees that do not represent Kroger values. A total disappointment in this particular store. A follow up in a hard copy letter will be sent to corporate
This is what you can expect from the produce Dept at this Kroger. I stopped ordering from their click it service because of their substitutions always costing me a lot more than the original product and I even stopped ordering from them. Because Walmart gives you free pick up. I tried them back after they were doing free pick up for a short time and made the mistake of continuing it in to this year. As you can see today is the fourth the sell-by date on the salad is the sixth and it's already bad! UGH!