I love my chai latte. And love the server, so charming and kind.
Atmosphere: 4
Food: 4
Service: 5
Toula F
I walked in when they had just opened. The service was great! The gal that made my drink was very friendly and made me feel welcomed. I ordered a peanut butter cup frappe, and it was delicious!
Atmosphere: 5
Service: 5
Marty B.
The service was sloppy. Literally there was coffee spilt all over the floor where customers place their order and simply a sign placed over it -- not the best environment especially for little ones. There was nobody in front of us but the manager of BAM skipped the line so that her employee was forced to serve her first -- I'd fire her. The coffee was decent.
Mr Bigglesworth
They are usually good with customer service but I waited for ten minutes and no one showed up
Angie G.
Very unfriendly staff sadly ... Coffee was meh.. They made the wrong drink for us because they couldn't be bothered to actually pay attention to our order . Then acted like it was our fault .. very rude
Erick Lewis
Yummy coffee
carmelita
Ordered two drinks from a girl. She seemed to be the only one who knew what she was doing, but went on break and didnt finish helping us. There was another girl who came in, who had to call and ask her for help cause she didn’t know what to do… This new girl took other orders and hadn’t made our drinks! and even skipped us and gave another person who ordered after us their drink. The wait was literally like 30 minutes. As someone who works in a coffee shop, frappes do not take 30 mins to make, and there was basically no people there until well after we got there… Our frappes were good but for some reason they tasted different even if it was the same drink. The service was just pretty bizarre and slow.
Pamela Weiler
I had the worst coffee today, first it came tepid. Then my water came hot. The guy didn’t care at all, did not want to try at all. It wasn’t busy, just me. You can literally feel temp is wrong when holding beverages. I eventually ended up with a tepid liquid with slight coffee flavor.
Emanuele Gammeri
Appalling service. Waiting in line for more than 30 min. 1 person only accepting orders, cashing money, preparing drinks and serving customers.
Mark Terry
Website says open. It sure wasn't today at 1:25p.m.
Inconsistent drinks (ordered 2 of the same drink and one was totally different/not good at all) and barista had as little interaction with us as she could, wouldn't even crack and smile or verbally acknowledge anything. While we waited for our drinks, other people came in and she continued to ignore them til one guy came in. She perked up and suddenly became bubbly and greeted him as he walked in. Super awkward experience and def not worth the $$.
Wayne Jimison
Good coffee. Good place to sit and relax while your kids go crazy with books.
Aimee
Quick, affordable, and the woman behind the desk was just a sweetheart.
Michelle Davis
They have great customer service and drinks are amazing!
Mark Contreras
Joe Muggs coffee of the day, sets my time at Books-A-Million off on a wonderful note. Sipping on coffee, with two sugars, and a little honey, all the while browsing through the collection of old and new book titles. No better time is had ?!
I love my chai latte. And love the server, so charming and kind.
Atmosphere: 4
Food: 4
Service: 5
I walked in when they had just opened. The service was great! The gal that made my drink was very friendly and made me feel welcomed. I ordered a peanut butter cup frappe, and it was delicious!
Atmosphere: 5
Service: 5
The service was sloppy. Literally there was coffee spilt all over the floor where customers place their order and simply a sign placed over it -- not the best environment especially for little ones. There was nobody in front of us but the manager of BAM skipped the line so that her employee was forced to serve her first -- I'd fire her. The coffee was decent.
They are usually good with customer service but I waited for ten minutes and no one showed up
Very unfriendly staff sadly ... Coffee was meh.. They made the wrong drink for us because they couldn't be bothered to actually pay attention to our order . Then acted like it was our fault .. very rude
Yummy coffee
Ordered two drinks from a girl. She seemed to be the only one who knew what she was doing, but went on break and didnt finish helping us. There was another girl who came in, who had to call and ask her for help cause she didn’t know what to do… This new girl took other orders and hadn’t made our drinks! and even skipped us and gave another person who ordered after us their drink. The wait was literally like 30 minutes. As someone who works in a coffee shop, frappes do not take 30 mins to make, and there was basically no people there until well after we got there… Our frappes were good but for some reason they tasted different even if it was the same drink. The service was just pretty bizarre and slow.
I had the worst coffee today, first it came tepid. Then my water came hot. The guy didn’t care at all, did not want to try at all. It wasn’t busy, just me. You can literally feel temp is wrong when holding beverages. I eventually ended up with a tepid liquid with slight coffee flavor.
Appalling service. Waiting in line for more than 30 min. 1 person only accepting orders, cashing money, preparing drinks and serving customers.
Website says open. It sure wasn't today at 1:25p.m.
Restaurantji Recommends
Inconsistent drinks (ordered 2 of the same drink and one was totally different/not good at all) and barista had as little interaction with us as she could, wouldn't even crack and smile or verbally acknowledge anything. While we waited for our drinks, other people came in and she continued to ignore them til one guy came in. She perked up and suddenly became bubbly and greeted him as he walked in. Super awkward experience and def not worth the $$.
Good coffee. Good place to sit and relax while your kids go crazy with books.
Quick, affordable, and the woman behind the desk was just a sweetheart.
They have great customer service and drinks are amazing!
Joe Muggs coffee of the day, sets my time at Books-A-Million off on a wonderful note. Sipping on coffee, with two sugars, and a little honey, all the while browsing through the collection of old and new book titles. No better time is had ?!