Never friendly. They always act like we are bothering them. Never say hello
Service: 1
katie reeves
lady ruined both sandwiches & was rude the whole time then charged nearly $10 for 2 drinks. never
Atmosphere: 2
Food: 1
Service: 1
Sharon Terrell
Iv just read reviews after my meal here tonight . I can't believe there is no customer service training or checks n balances ofthese workers ,the two young people serving clearly hate working period. I asked if drink comes with combo because I dont go to subway but my daughter wanted it tonight, the young boy said 3 times I don't know with an agrivated attitude .he was annoyed at every customer he waited on before me and after and he and his coworker argued about who washed or replaced the parmesaen lid, in front of us customers while ordering. I could feel the eyes rolling in their heads as I said please and thank you alot so my child could get her sandwich. Unbelievable that after the reveiw I read stating there was a complete firing and new employees hired that it's still not under control of decent kind employees . Sure I'm completely ok with mistakes in food prep., but attitudes and disrespect are not mistakes but are sadly poor character flaws that can be changed with proper raising by parents and or good training from management. To the children working tonight please quit and reevaluate who you are and what you want to do in life . Serve your neighbor with love or serve your self with loathing . I pray for your hearts to soften .
Atmosphere: 1
Food: 1
Service: 1
Raven Burrow
It was a good night at Subway. As per suggestion I got the Ultimate BMT and it was awesome made just the way it listed on the menu. The girls of course dry ham or turkey and cheese lol at least they eat the bread here unlike that other place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Black Forest Ham for Kids
Mackenzie Lewis
I wish I could 0 stars because that’s what they deserve. I place my orders through the app so i can just pick it up and go but every single time they are NEVER ready. I placed an order today and when I pulled up they weren’t busy (at all) so I went inside to get my order and it wasn’t ready but the employees were just sitting in the back doing nothing. What is the point of being able to place mobile orders if they aren’t even going to make the food?? Never going to this subway again and so wouldn’t recommend this location to anyone. Pine street location is so much better.
Samantha Gomez
You pay for a foot long worth of meat and they only give you half in the no bready bowl :) literally no one ever knows what they’re doing here and the service is the worst I’ve experienced in Abilene. Do yourself a favor and go to a different subway :) !!!Dietary restrictions: Gluten free no bready bowls
Talon Cherry
When you rate subway tou have to take into consideration that it's subway, and when you do it's okay to give them the subway handicap. As far as km concerned this subway was top notch... for a subway. Thanks yall.
Atmosphere: 5
Food: 5
Service: 5
Kira Morrow
Ordered a meatball sandwich and the sandwich was cold and the center of the meatballs were still FROZEN! Disgusting.
Tiger Lilly (Tigerlilly)
They've recently gutted all of the staff, so all of them are new. They were randomly closed the other day without reason. I went in today and noticed that they had one girl working the front while the other 2 hid in the back until several people started walking in. The food was all stale? Definitely not fresh. The bread was left over from yesterday, it was stale and hard. The tuna was VERY old and dry. The cucumbers were slimy for some reason? And something had a weird smell. I thought maybe I was getting sick because this location is usually very good and today it was just all... off. I'm worried I'm going to get food poisoning from here now.
Casey Lenz
10/7/22Not sure what happened to this Subway, used to be good.They put the meatballs in and then heated it to melt the cheese but not the meatballs. So I got cold meat. I asked if they could fix it, so they tried to remake it, warmed the meatballs up separately with cheese on it, barely making the meat warm and toasting the cheese until it melted away to non-existence.They didn't include the bread even though I wanted it toasted, so I got room-temp meat, no cheese, on bread that felt like it was in a refrigerator.It's like they just didn't even understand how to make the sandwiches. New people left all alone?? Idk, but definitely not coming back to this one for awhile.
10/7/22Not sure what happened to this Subway, used to be good.They put the meatballs in and then heated it to melt the cheese but not the meatballs. So I got cold meat. I asked if they could fix it, so they tried to remake it, warmed the meatballs up separately with cheese on it, barely making the meat warm and toasting the cheese until it melted away to non-existence.They didn't include the bread even though I wanted it toasted, so I got room-temp meat, no cheese, on bread that felt like it was in a refrigerator.It's like they just didn't even understand how to make the sandwiches. New people left all alone?? Idk, but definitely not coming back to this one for awhile.
Taylor T.
I did a mobile order and decided to try the new teriyaki steak sandwich. I should've checked my food before I left because when I got home the sandwich had rotisserie chicken and no pepper jack cheese. Everything else was correct but seriously? Chicken is no where close to STEAK. For a $12 sandwich I was at least hoping for it to be made correctly.
Betty Boyd
I got 10 spinach leaves literally and my pickles - extra pickles were all to one end in a wad, the wrap was folded at least 3 inches inwards on both sides, I paid all most 11 dollars for an online wrap sandwich order no wider then my fist, the amount of the ingredients inside the wrap was about 1/4 of what is in one of their salad bowls, unfortunately I could not return it because I only get 30 minutes for lunch,
Adrianna M.
this is by far the worst subway i have ever been to. the order on the app said it was supposed to be ready at 11:55 so we showed up at 12:05 to pickup after the app said "ready". they had not even started our sandwiches and sent out multiple to walk in customers while we were standing there waiting. they didn't cut one of the foot longs in half and on the other foot long put on some weird ranch sauce instead of mayo. i would not recommend going here and the employees dont know why they are doing. they had multiple other online orders with customers waiting that they were not even working on.
Rickie Huber
Meatball sandwich is really good! Clean and fast service!
Never friendly. They always act like we are bothering them. Never say hello
Service: 1
lady ruined both sandwiches & was rude the whole time then charged nearly $10 for 2 drinks. never
Atmosphere: 2
Food: 1
Service: 1
Iv just read reviews after my meal here tonight . I can't believe there is no customer service training or checks n balances ofthese workers ,the two young people serving clearly hate working period. I asked if drink comes with combo because I dont go to subway but my daughter wanted it tonight, the young boy said 3 times I don't know with an agrivated attitude .he was annoyed at every customer he waited on before me and after and he and his coworker argued about who washed or replaced the parmesaen lid, in front of us customers while ordering. I could feel the eyes rolling in their heads as I said please and thank you alot so my child could get her sandwich. Unbelievable that after the reveiw I read stating there was a complete firing and new employees hired that it's still not under control of decent kind employees . Sure I'm completely ok with mistakes in food prep., but attitudes and disrespect are not mistakes but are sadly poor character flaws that can be changed with proper raising by parents and or good training from management. To the children working tonight please quit and reevaluate who you are and what you want to do in life . Serve your neighbor with love or serve your self with loathing . I pray for your hearts to soften .
Atmosphere: 1
Food: 1
Service: 1
It was a good night at Subway. As per suggestion I got the Ultimate BMT and it was awesome made just the way it listed on the menu. The girls of course dry ham or turkey and cheese lol at least they eat the bread here unlike that other place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Black Forest Ham for Kids
I wish I could 0 stars because that’s what they deserve. I place my orders through the app so i can just pick it up and go but every single time they are NEVER ready. I placed an order today and when I pulled up they weren’t busy (at all) so I went inside to get my order and it wasn’t ready but the employees were just sitting in the back doing nothing. What is the point of being able to place mobile orders if they aren’t even going to make the food?? Never going to this subway again and so wouldn’t recommend this location to anyone. Pine street location is so much better.
You pay for a foot long worth of meat and they only give you half in the no bready bowl :) literally no one ever knows what they’re doing here and the service is the worst I’ve experienced in Abilene. Do yourself a favor and go to a different subway :) !!!Dietary restrictions: Gluten free no bready bowls
When you rate subway tou have to take into consideration that it's subway, and when you do it's okay to give them the subway handicap. As far as km concerned this subway was top notch... for a subway. Thanks yall.
Atmosphere: 5
Food: 5
Service: 5
Ordered a meatball sandwich and the sandwich was cold and the center of the meatballs were still FROZEN! Disgusting.
They've recently gutted all of the staff, so all of them are new. They were randomly closed the other day without reason. I went in today and noticed that they had one girl working the front while the other 2 hid in the back until several people started walking in. The food was all stale? Definitely not fresh. The bread was left over from yesterday, it was stale and hard. The tuna was VERY old and dry. The cucumbers were slimy for some reason? And something had a weird smell. I thought maybe I was getting sick because this location is usually very good and today it was just all... off. I'm worried I'm going to get food poisoning from here now.
10/7/22Not sure what happened to this Subway, used to be good.They put the meatballs in and then heated it to melt the cheese but not the meatballs. So I got cold meat. I asked if they could fix it, so they tried to remake it, warmed the meatballs up separately with cheese on it, barely making the meat warm and toasting the cheese until it melted away to non-existence.They didn't include the bread even though I wanted it toasted, so I got room-temp meat, no cheese, on bread that felt like it was in a refrigerator.It's like they just didn't even understand how to make the sandwiches. New people left all alone?? Idk, but definitely not coming back to this one for awhile.
Restaurantji Recommends
10/7/22Not sure what happened to this Subway, used to be good.They put the meatballs in and then heated it to melt the cheese but not the meatballs. So I got cold meat. I asked if they could fix it, so they tried to remake it, warmed the meatballs up separately with cheese on it, barely making the meat warm and toasting the cheese until it melted away to non-existence.They didn't include the bread even though I wanted it toasted, so I got room-temp meat, no cheese, on bread that felt like it was in a refrigerator.It's like they just didn't even understand how to make the sandwiches. New people left all alone?? Idk, but definitely not coming back to this one for awhile.
I did a mobile order and decided to try the new teriyaki steak sandwich. I should've checked my food before I left because when I got home the sandwich had rotisserie chicken and no pepper jack cheese. Everything else was correct but seriously? Chicken is no where close to STEAK. For a $12 sandwich I was at least hoping for it to be made correctly.
I got 10 spinach leaves literally and my pickles - extra pickles were all to one end in a wad, the wrap was folded at least 3 inches inwards on both sides, I paid all most 11 dollars for an online wrap sandwich order no wider then my fist, the amount of the ingredients inside the wrap was about 1/4 of what is in one of their salad bowls, unfortunately I could not return it because I only get 30 minutes for lunch,
this is by far the worst subway i have ever been to. the order on the app said it was supposed to be ready at 11:55 so we showed up at 12:05 to pickup after the app said "ready". they had not even started our sandwiches and sent out multiple to walk in customers while we were standing there waiting. they didn't cut one of the foot longs in half and on the other foot long put on some weird ranch sauce instead of mayo. i would not recommend going here and the employees dont know why they are doing. they had multiple other online orders with customers waiting that they were not even working on.
Meatball sandwich is really good! Clean and fast service!