Employees always look like they're tired of working there and they're young. Not friendly at all. The shakes are never available! Always something wrong with it!
Atmosphere: 1
Food: 1
Service: 1
Asif Majeed
Very pathetic condition
Atmosphere: 1
Food: 2
Service: 1
Judy & Brian Gantzer
Food was good the guy at the drive through had a bit of a language barrier but he stopped and made sure everything was right before we left.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Jimmy Ma
Fast service
Atmosphere: 5
Food: 5
Service: 5
J M
Found hair in taco. DISGUSTING.
RJ Garay
Always a decent experience when we dine in. Staff has been good so far and the food is always tasteful.
A'ngela “A'ng” Neveu Causey
When you need a taco, ya gotta get a jack taco!
Atmosphere: 4
Food: 4
Service: 4
Codey Calloway
Always get my order wrong due to lack of understanding/
Easily the worst fast food experience in awhile. There was no one in the drive through and no one else inside at 2pm, but it still took the manager about 4 minutes to take our order while she walked around cleaning up and wiping things. Then took the 2 drive thru orders before us, even though we had been waiting. The heat must be broken as it was colder inside than outside (and it was under 20º outside!); all the employees were wearing heavy jackets, but the manager didn't offer an explanation or apology. Then it took over ten more minutes for our food (again, NO ONE was in the place!) and when it arrived the order was wrong. Took another 8 minutes to redo a single burger, which we finally got a single "sorry" from the manager when she handed it back. Last time I will eat at this JITB, for sure. No wonder every other place on Stacy Rd. is packed full of people and JITB sits empty every day.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
Connie S.
I wish I could give the Jack-in-the-Box restaurant at McDermott and Central Expressway in Allen, TX less than one star. Their food is consistently BAD! It's cold and greasy. Our orders are consistently wrong. Drive thru order takers do not speak English well, uninterested and are sometimes rude -- if they don't speak English don't put them as order takers. We have officially made our last visit to this restaurant. If Jack-in-the-Box cannot do better than this, they should do themselves a favor and close this location.
Honestly, just give up and do something else. There is no point in running a restaurant like this. I did not receive what I ordered, AND the items themselves were not even correct Jack-in-the-Box food items. Please, for the sake of everyone, just stop. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Stormy Studios
Elle was fantastic! She was so kind and thoughtful and helpful. We loved the food and
Atmosphere: 5
Food: 5
Service: 5
john arredondo
Lady taking are order was Very rude tables were not clean machines had no ice this is not the place to eat seem like they were mad since they were all on
Atmosphere: 1
Food: 3
Service: 1
PSI _FeelingOkay
Went in to Drive-Thru, about 7:48 or so to pick up a mobile order. First, it took about 6 minutes for them to actually answer the intercom with only a SINGLE CAR ahead. In that time, Already had 4 cars pull behind me. They left the headset on, so I Knew they were there, and got attitude when I simply said "Hello" to try and get their attention. Already not a great start. So when I finally DO get to pull up to the window, I only get 2 SWEET AND SOUR PACKETS for my 2 Chicken Teriyaki bowls. Not ONLY that, when I ask to add on the simplest of things, an item that takes a MINUTE at MOST to make, A Large Grape Powerade, I get told I need to pull BACK around THROUGH the line. Like come on. I WORK at a food place, it isn't THAT hard to add a drink and take payment. But whatever, fine, Drove home cause I was NOT waiting for probably a HALF HOUR (Again, assuming the people there were as SLOW to respond to me as the other cars that piled up behind me) for a single drink, and have my dinner get cold. So we get home, everything seems all fine. My Chicken Sandwich tasted too crispy, like it was all breading and almost no meat inside. Even the meat that WAS There, was dry. As for my Mom's Bowl, where she got JUST Chicken and Rice, NOTHING Else. One of the most BASIC dishes: They managed to mess it up. She said the rice, I quote "Tasted like as", like it was somehow both Undercooked and Overcooked. As for my Dad's Bowl, just look at the photos and tell yourself: Would YOU eat that? The brown stuff in there that looks like shredded beef? That's supposed to be BROCOLLI. We we're already starving and didn't want to go back out, so we ate what little bites we could. I will NOT Recommend this location to anyone, and would rather tell them to go to the one on McDermott, or just avoid Jack all together. Absolutely HORRIBLE Experience.
Employees always look like they're tired of working there and they're young. Not friendly at all. The shakes are never available! Always something wrong with it!
Atmosphere: 1
Food: 1
Service: 1
Very pathetic condition
Atmosphere: 1
Food: 2
Service: 1
Food was good the guy at the drive through had a bit of a language barrier but he stopped and made sure everything was right before we left.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Fast service
Atmosphere: 5
Food: 5
Service: 5
Found hair in taco. DISGUSTING.
Always a decent experience when we dine in. Staff has been good so far and the food is always tasteful.
When you need a taco, ya gotta get a jack taco!
Atmosphere: 4
Food: 4
Service: 4
Always get my order wrong due to lack of understanding/
Food: 4
Service: 1
Recommended dishes: Jumbo Jack, Curly Fries, Sausage, Burger
Easily the worst fast food experience in awhile. There was no one in the drive through and no one else inside at 2pm, but it still took the manager about 4 minutes to take our order while she walked around cleaning up and wiping things. Then took the 2 drive thru orders before us, even though we had been waiting. The heat must be broken as it was colder inside than outside (and it was under 20º outside!); all the employees were wearing heavy jackets, but the manager didn't offer an explanation or apology. Then it took over ten more minutes for our food (again, NO ONE was in the place!) and when it arrived the order was wrong. Took another 8 minutes to redo a single burger, which we finally got a single "sorry" from the manager when she handed it back. Last time I will eat at this JITB, for sure. No wonder every other place on Stacy Rd. is packed full of people and JITB sits empty every day.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
I wish I could give the Jack-in-the-Box restaurant at McDermott and Central Expressway in Allen, TX less than one star. Their food is consistently BAD! It's cold and greasy. Our orders are consistently wrong. Drive thru order takers do not speak English well, uninterested and are sometimes rude -- if they don't speak English don't put them as order takers. We have officially made our last visit to this restaurant. If Jack-in-the-Box cannot do better than this, they should do themselves a favor and close this location.
Restaurantji Recommends
Food was hot and fresh. Well ran
Atmosphere: 5
Food: 5
Service: 5
Honestly, just give up and do something else. There is no point in running a restaurant like this. I did not receive what I ordered, AND the items themselves were not even correct Jack-in-the-Box food items. Please, for the sake of everyone, just stop. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Elle was fantastic! She was so kind and thoughtful and helpful. We loved the food and
Atmosphere: 5
Food: 5
Service: 5
Lady taking are order was Very rude tables were not clean machines had no ice this is not the place to eat seem like they were mad since they were all on
Atmosphere: 1
Food: 3
Service: 1
Went in to Drive-Thru, about 7:48 or so to pick up a mobile order. First, it took about 6 minutes for them to actually answer the intercom with only a SINGLE CAR ahead. In that time, Already had 4 cars pull behind me. They left the headset on, so I Knew they were there, and got attitude when I simply said "Hello" to try and get their attention. Already not a great start. So when I finally DO get to pull up to the window, I only get 2 SWEET AND SOUR PACKETS for my 2 Chicken Teriyaki bowls. Not ONLY that, when I ask to add on the simplest of things, an item that takes a MINUTE at MOST to make, A Large Grape Powerade, I get told I need to pull BACK around THROUGH the line. Like come on. I WORK at a food place, it isn't THAT hard to add a drink and take payment. But whatever, fine, Drove home cause I was NOT waiting for probably a HALF HOUR (Again, assuming the people there were as SLOW to respond to me as the other cars that piled up behind me) for a single drink, and have my dinner get cold. So we get home, everything seems all fine. My Chicken Sandwich tasted too crispy, like it was all breading and almost no meat inside. Even the meat that WAS There, was dry. As for my Mom's Bowl, where she got JUST Chicken and Rice, NOTHING Else. One of the most BASIC dishes: They managed to mess it up. She said the rice, I quote "Tasted like as", like it was somehow both Undercooked and Overcooked. As for my Dad's Bowl, just look at the photos and tell yourself: Would YOU eat that? The brown stuff in there that looks like shredded beef? That's supposed to be BROCOLLI. We we're already starving and didn't want to go back out, so we ate what little bites we could. I will NOT Recommend this location to anyone, and would rather tell them to go to the one on McDermott, or just avoid Jack all together. Absolutely HORRIBLE Experience.
Atmosphere: 1
Food: 1
Service: 1