Paciugo @ the village in Allen

190 E Stacy Rd Suite 1416, Allen
(972) 678-2774

Recent Reviews

Brit

It's inside which which. That completely surprised me. When I watched him pour hot tap water into my Americano, I was not rude. I simply plaid for my drink, walked out and threw it in the garbage. It's not the kids fault. It's most likely his training. Stop making coffee, sandwich shop. Know your role.

Nick P.

The ice cream is old and over frozen. They had no cones either. Mint chocolate chip in a medium cup. Took the staff running the scoop under the sink 3 times to get it out. Wife had vanilla and coconut in a medium cup. Terrible. We took two bites and threw it away. Don't waste your time going to a sandwich shop that sells old ice cream on the side.

Liz Schatte

I was a little disappointed with the lack of variety in flavors. If you want a sweet treat it’ll satisfy the taste buds but they should definitely expand the number of flavors.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Gelato

Adamo M. M.

Complete waste of money, time, and health. I was surprised upon arrival that the gelataria is inside of a Which Wich. The time was 8pm, however I was still surprised to see how poor and sad the products appeared which was as if they were about to be thrown out after an entire day of being on display much like food at a cheep Chinese buffet which had been under lights for hours. When the attendant finally came to take my order, in reading the menu on the wall, I ordered gelato cup sizes of "Regolare" however after being asked to repeat myself 3 times over, I was still not understood. Anyway, after sampling the 3 samples, and determining all were indeed not gelato, but low quality ice-cream, I settled with Chocolate Chip Mint for myself and Mango for my date. Our gelato was so disgusting that I think there had to have been cleaning product sprayed into it. The hardness of it was more like chunks of frost scraped from a automobile's windshield as it was stacked into my regolare sized cup like clumps of muddy dirt. At one point, my date suggested that we return the ice-cream order to the attendant and request to try again with another serving. However, due to the unimpressive service we received from the server combined with the repeated heckling we endured from a young man who was either a visiting off duty employee or an intoxicated friend of any employee who attempted to engage me into a physical fight, we decided simply to trash out imitation gelato, and walk to a brewery.

Pam Faww Aaaox

A new find and it was great. I had never eaten Gelato so so very good.

Oscar Mejia

Service was great but not enough selections.

Sarah L.

I wanted some good gelato and ended up stabbing the roof of my mouth instead. Got through a few bites of the chocolate gelato then felt something stabbing me. I thought it was a frozen piece of chocolate so i went to bite it and it stabbed my gums at this point. Won't be eating here anymore.

Robinson Samuel K

- Taste below average.- Poor management.- Poor customer service.

There was no sticky feeling during tasting, so I totally recommend it.

Ruchan K.

I love a good gelato. So, whenever I am near one, I like to give it a try. Nice location, friendly staff and very large sizes. These are all positive but the flavors had a little too much sugar for our taste. We tried pistachio almond, coffee, lemon, and raspberry. Also, when you have such large scoop sizes why do you limit people to a single flavor for small cone/cup and 2 for middle? Maybe I'd like to combine two flavors in one scoop. Why not?

Lan Tran

Extremely bad customer service.

Zijun Li

Poor management and service, and the ice cream tastes very different from other Pacuigo stores. Won’t come back again.

Anula Dharma

This location is inside the which Which ( same company). Ice cream is good just like any other Paciugo they so have a limited menue thus my 4 stars. Still awsome I always get s Pistachio Shake!

Marcus Stokes

I had a great experience here fast service. Clean place... I will return.

Cory Kreps

Love this place! Literally melts in your mouth ? Sam was very professional and knowledgeable on the flavors and took great care of us! I definitely recommend

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