Didn’t give me back my credit card in the drive thru. In the time it took me to drive back and get it, they charged more to it. Manager refused to help or refund my money.
Service: 1
Denisha Davis
We just left this place the older lady at the drive thru was so rude. She rushed us through our order. Then hoarded the sauces. When we asked for one more duck sauce she stuck the box that holds them out the window and said NO this all we have to last for the whole night! Meanwhile we just spent our money. I won’t be back here I’ll drive down university and go to the gym be by Winco.
We ordered takeout and this was the first time for my parents to try panda express. The fried rice was very good and seemed fresh, the crab rangoons were very tasty both parents remarked that they were good, and the entrees selected were chicken & mushrooms and chicken & green beans. The order was ready to go for me by the time I got there so everything was nice and fast, about 20 mins. The only thing I would say is the picture on the vegetable egg rolls online is misleading, what you really get is something similar to a spring roll not an egg roll, but other than that the family seemed pleased.
Atmosphere: 5
Food: 5
Service: 5
Jared King
Four times in a row they have been out of orange chicken. It’s one of the primary things they’re known for. This most recent time it was just before closing (more understandable) though they were out of 4 items total. Prior visits were much earlier. This location seems to have gone through a change in ownership. Avoid this location as their overall service feels like they’re trying to find ways to cut costs which also cut the experience of their customer.
Atmosphere: 1
Food: 1
Service: 1
InvestorNabil
Place looks dark. No one knows they’re open. They should put up a sign that says OPEN with lights on. The ‘open till 22.30’ is not believesble when it’s dark and ppl are cleaning inside.
Atmosphere: 5
Food: 5
Service: 5
Annie Yang
Panda Express was founded in 1983. It is a chain restaurant that currently has more than 2,000 stores around the world, mainly in the United States, Canada, Mexico, South Korea, Japan, etc.The store offers a variety of dishes such as stir-fried beef, orange chicken, cauliflower, fried rice, fried noodles, etc. The food tastes heavy, and the meat is tender and not dry. Overall, it is delicious and the dining environment is clean. However, I hope the service staff can have a better attitude.Kid-friendliness: Suitable for childrenWheelchair accessibility: Accessible entrance and parking available
Atmosphere: 4
Food: 4
Service: 3
Davette Chiongliu
It was not a great experienced for me and my family. The food was not great but it was ok. Nothing fancy or nothing really stand out. The taste was ok, food serving is good. If you want quick chinese food then this is the place to go but if you want authentic chinese food that taste real chinese cuisine then this is no where near that. Overall, not too bad. Simple and can definitely still be enjoyed. To each their own.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Chow Mein
許欽和Benson
Nice food and service!!
Atmosphere: 5
Food: 5
Service: 5
Madhavi
Orange chicken and rice I got too was cold not even warm.Some pieces of Orange chicken were too chewy not able to chew completely.Vegetarian options: Stir fried veggies, rice and noodlesParking: Enough parking
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Plate
P C
Great food.Great team behind the counters.It is a pleasure to eat here.
There customer service has gone down. Can you just close down already, and allow a better business to replace you.Parking: Several
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate, Chow Mein
Carlie Allison
Moises in the drive thru had excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Joey Pauga
I recently had the pleasure of dining at Panda Express in Allen, TX, and I must say it was an exceptional experience from start to finish.The moment I walked in, I was greeted by the warm and inviting aroma of delicious Chinese cuisine. The staff members were not only friendly but also incredibly efficient, ensuring a smooth and quick ordering process. The menu offered a fantastic variety of options, catering to both traditional Chinese flavors and those with a more contemporary twist.I opted for the Orange Chicken, Beijing Beef, and the delectable Honey Walnut Shrimp. Each dish was a symphony of flavors that left my taste buds dancing with joy. The Orange Chicken had the perfect balance of sweetness and tanginess, the Beijing Beef was savory with just the right amount of spice, and the Honey Walnut Shrimp was a delightful blend of crispy and succulent.What truly stood out to me was the freshness of the ingredients. The vegetables were crisp, and the meats were tender, showcasing a commitment to quality that is not always easy to find in fast-casual dining. The portions were generous, ensuring that I left with a satisfied appetite.The dining area was clean, well-lit, and thoughtfully designed, creating a comfortable atmosphere for enjoying a meal. Whether you're dining in or taking your order to go, Panda Express in Allen, TX, delivers an experience that goes beyond just a meal; it's a culinary journey.The prices were reasonable for the quantity and quality of the food, making it a great value for the money. The staff's attentiveness to cleanliness and customer satisfaction further elevated the overall dining experience.This Panda Express has earned its five-star rating in my book. If you're in the mood for delicious Chinese cuisine that doesn't compromise on taste or quality, this is the place to be. I left with a smile on my face and a promise to return for another round of culinary delight. Kudos to the Panda Express team for consistently delivering excellence! ??
Atmosphere: 5
Food: 5
Service: 5
Elvia Perez
I just wanted to give Kenny a shout out for his outstanding customer service. My daughter and I came in and he welcomed us in. He got fresh noodles for my daughter and was really fast and friendly such great attitude and smile. Thank you. My rice was a little cold but still delicious.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bowl, Plate
Christie D
Food is always good. Service has been below standards lately with younger staff having (loud) personal conversations when other staff is assisting customers.
Didn’t give me back my credit card in the drive thru. In the time it took me to drive back and get it, they charged more to it. Manager refused to help or refund my money.
Service: 1
We just left this place the older lady at the drive thru was so rude. She rushed us through our order. Then hoarded the sauces. When we asked for one more duck sauce she stuck the box that holds them out the window and said NO this all we have to last for the whole night! Meanwhile we just spent our money. I won’t be back here I’ll drive down university and go to the gym be by Winco.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Honey Walnut Shrimp, Beijing Beef, Fried Rice
We ordered takeout and this was the first time for my parents to try panda express. The fried rice was very good and seemed fresh, the crab rangoons were very tasty both parents remarked that they were good, and the entrees selected were chicken & mushrooms and chicken & green beans. The order was ready to go for me by the time I got there so everything was nice and fast, about 20 mins. The only thing I would say is the picture on the vegetable egg rolls online is misleading, what you really get is something similar to a spring roll not an egg roll, but other than that the family seemed pleased.
Atmosphere: 5
Food: 5
Service: 5
Four times in a row they have been out of orange chicken. It’s one of the primary things they’re known for. This most recent time it was just before closing (more understandable) though they were out of 4 items total. Prior visits were much earlier. This location seems to have gone through a change in ownership. Avoid this location as their overall service feels like they’re trying to find ways to cut costs which also cut the experience of their customer.
Atmosphere: 1
Food: 1
Service: 1
Place looks dark. No one knows they’re open. They should put up a sign that says OPEN with lights on. The ‘open till 22.30’ is not believesble when it’s dark and ppl are cleaning inside.
Atmosphere: 5
Food: 5
Service: 5
Panda Express was founded in 1983. It is a chain restaurant that currently has more than 2,000 stores around the world, mainly in the United States, Canada, Mexico, South Korea, Japan, etc.The store offers a variety of dishes such as stir-fried beef, orange chicken, cauliflower, fried rice, fried noodles, etc. The food tastes heavy, and the meat is tender and not dry. Overall, it is delicious and the dining environment is clean. However, I hope the service staff can have a better attitude.Kid-friendliness: Suitable for childrenWheelchair accessibility: Accessible entrance and parking available
Atmosphere: 4
Food: 4
Service: 3
It was not a great experienced for me and my family. The food was not great but it was ok. Nothing fancy or nothing really stand out. The taste was ok, food serving is good. If you want quick chinese food then this is the place to go but if you want authentic chinese food that taste real chinese cuisine then this is no where near that. Overall, not too bad. Simple and can definitely still be enjoyed. To each their own.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Chow Mein
Nice food and service!!
Atmosphere: 5
Food: 5
Service: 5
Orange chicken and rice I got too was cold not even warm.Some pieces of Orange chicken were too chewy not able to chew completely.Vegetarian options: Stir fried veggies, rice and noodlesParking: Enough parking
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Plate
Great food.Great team behind the counters.It is a pleasure to eat here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There customer service has gone down. Can you just close down already, and allow a better business to replace you.Parking: Several
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate, Chow Mein
Moises in the drive thru had excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of dining at Panda Express in Allen, TX, and I must say it was an exceptional experience from start to finish.The moment I walked in, I was greeted by the warm and inviting aroma of delicious Chinese cuisine. The staff members were not only friendly but also incredibly efficient, ensuring a smooth and quick ordering process. The menu offered a fantastic variety of options, catering to both traditional Chinese flavors and those with a more contemporary twist.I opted for the Orange Chicken, Beijing Beef, and the delectable Honey Walnut Shrimp. Each dish was a symphony of flavors that left my taste buds dancing with joy. The Orange Chicken had the perfect balance of sweetness and tanginess, the Beijing Beef was savory with just the right amount of spice, and the Honey Walnut Shrimp was a delightful blend of crispy and succulent.What truly stood out to me was the freshness of the ingredients. The vegetables were crisp, and the meats were tender, showcasing a commitment to quality that is not always easy to find in fast-casual dining. The portions were generous, ensuring that I left with a satisfied appetite.The dining area was clean, well-lit, and thoughtfully designed, creating a comfortable atmosphere for enjoying a meal. Whether you're dining in or taking your order to go, Panda Express in Allen, TX, delivers an experience that goes beyond just a meal; it's a culinary journey.The prices were reasonable for the quantity and quality of the food, making it a great value for the money. The staff's attentiveness to cleanliness and customer satisfaction further elevated the overall dining experience.This Panda Express has earned its five-star rating in my book. If you're in the mood for delicious Chinese cuisine that doesn't compromise on taste or quality, this is the place to be. I left with a smile on my face and a promise to return for another round of culinary delight. Kudos to the Panda Express team for consistently delivering excellence! ??
Atmosphere: 5
Food: 5
Service: 5
I just wanted to give Kenny a shout out for his outstanding customer service. My daughter and I came in and he welcomed us in. He got fresh noodles for my daughter and was really fast and friendly such great attitude and smile. Thank you. My rice was a little cold but still delicious.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bowl, Plate
Food is always good. Service has been below standards lately with younger staff having (loud) personal conversations when other staff is assisting customers.
Atmosphere: 5
Food: 5
Service: 4