I am very disappointed in this service that I was provided today. The teams members forgot my meals I called and asked if there was hopefully a way to get my food at another location and the team member in the phone stated “you can pick it is in 30days” very unprofessional behavior nor sympathy towards me for their own mistake this is very dire service given from this specific location I am very unsatisfied.
Atmosphere: 1
Food: 2
Service: 1
David Searcy
Great food but terrible Managed too busy talking to help out the only 2 people that were there picking up food had to ask 4 times to get my food that was just sitting on the counter as I could see the name on the bag but the manager blew me off and the others were to busy talking to each other terrible customer service!!!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Vanessa Graves
I will start by saying I go to chick Fila for the excellent customer service that they have a reputation for! I relocated here from the East Coast and I will say, they have better customer service in that area then here in Texas. This is the second time in the past month that my mobile order has been missing something. The first time I just let it go. But today I decided to get it corrected. I ordered a parfait with the cookies, after driving to work to realize that they gave me the granola instead, I decided to go back! First checking to make sure that I ordered correctly, in which I did. I went back through the drive, I explained it to the greeter. He made note and had me drive though. To get to the point; the young lady walked up and after I gave her my name, the first thing she said was "in order to give you the the new parfait, we have to get the other one back" which was no problem I had it out and ready to give it back!I will say in all my years of working in fast food, I thought it was very unprofessional to ask for it back! in my training, we never take food back after its left the restaurant! We would just tell the customer to keep it. I hope she threw it away and didn't resale it.And by the way. Not one time did they apologize for their mix up and for my inconvenience!I think I will take my business to a different Chick Fila!
Atmosphere: 4
Food: 5
Service: 2
Gary Splawn
Excellent food good service price is worth the quality of the food best chicken sandwhich and waffle fries ..G.
Atmosphere: 4
Food: 5
Service: 5
Huy Khau
Special thanks to Sara and her staff, they where all professional and accommodating.
The fries were not fresh. I asked for more fries and they told me, "they look fresh to me." Really, is this what Chick-fil-A has become ? Poor customer service. What happened to its my pleasure?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Oqab Alharbi
I love
Atmosphere: 5
Food: 5
Service: 5
Aditya Mishra
Inside the mall. Tasty food.
Atmosphere: 5
Food: 5
Service: 5
becca cavitt
As always, Chick-fil-a has the best, fastest service around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, French Fries
Recommended dishes: Spicy Chicken Sandwich, Chicken Soup, French Fries
Kennia Velgis
Delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Chowdhury Zaman
Certainly the place to go to if you need to taste one of the best chicken burgers. I ordered a spicy chicken deluxe, and loved it. My wife chose a salad. The portion was substantial, came with countless add-ons, and it tasted great. The associates were courteous and friendly. Will certainly go back again....and again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Annalisa Sims
You cannot go wrong here. I am not a fan of pimento cheese but their spicy pimento sandwich is so good!!
Ariam Avan
I only got here for the iced tea, which is excellent. The food doesn't appeal to me that much plus, it's kind of expensive.
I am very disappointed in this service that I was provided today. The teams members forgot my meals I called and asked if there was hopefully a way to get my food at another location and the team member in the phone stated “you can pick it is in 30days” very unprofessional behavior nor sympathy towards me for their own mistake this is very dire service given from this specific location I am very unsatisfied.
Atmosphere: 1
Food: 2
Service: 1
Great food but terrible Managed too busy talking to help out the only 2 people that were there picking up food had to ask 4 times to get my food that was just sitting on the counter as I could see the name on the bag but the manager blew me off and the others were to busy talking to each other terrible customer service!!!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
I will start by saying I go to chick Fila for the excellent customer service that they have a reputation for! I relocated here from the East Coast and I will say, they have better customer service in that area then here in Texas. This is the second time in the past month that my mobile order has been missing something. The first time I just let it go. But today I decided to get it corrected. I ordered a parfait with the cookies, after driving to work to realize that they gave me the granola instead, I decided to go back! First checking to make sure that I ordered correctly, in which I did. I went back through the drive, I explained it to the greeter. He made note and had me drive though. To get to the point; the young lady walked up and after I gave her my name, the first thing she said was "in order to give you the the new parfait, we have to get the other one back" which was no problem I had it out and ready to give it back!I will say in all my years of working in fast food, I thought it was very unprofessional to ask for it back! in my training, we never take food back after its left the restaurant! We would just tell the customer to keep it. I hope she threw it away and didn't resale it.And by the way. Not one time did they apologize for their mix up and for my inconvenience!I think I will take my business to a different Chick Fila!
Atmosphere: 4
Food: 5
Service: 2
Excellent food good service price is worth the quality of the food best chicken sandwhich and waffle fries ..G.
Atmosphere: 4
Food: 5
Service: 5
Special thanks to Sara and her staff, they where all professional and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken, Chick-Fil-A Waffle Potato Fries
The fries were not fresh. I asked for more fries and they told me, "they look fresh to me." Really, is this what Chick-fil-A has become ? Poor customer service. What happened to its my pleasure?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
I love
Atmosphere: 5
Food: 5
Service: 5
Inside the mall. Tasty food.
Atmosphere: 5
Food: 5
Service: 5
As always, Chick-fil-a has the best, fastest service around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, French Fries
Not cool when they misspell my name. Its Noemi...
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
ALWAYS CONSISTENT!!! GREAT FOOD AND SERVICE!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Soup, French Fries
Delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Certainly the place to go to if you need to taste one of the best chicken burgers. I ordered a spicy chicken deluxe, and loved it. My wife chose a salad. The portion was substantial, came with countless add-ons, and it tasted great. The associates were courteous and friendly. Will certainly go back again....and again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
You cannot go wrong here. I am not a fan of pimento cheese but their spicy pimento sandwich is so good!!
I only got here for the iced tea, which is excellent. The food doesn't appeal to me that much plus, it's kind of expensive.
Atmosphere: 5
Service: 5