El Pollo Loco

4911 S Cooper St, Arlington
(817) 472-9730

Recent Reviews

Nathan Canelos

Management has definitely changed. Not very friendly. We got there a 8 and they said they were closing at 8:30. Suggested we take to go. We said we would hurry.If your doors are open, then you are open, right?Food was still good

Atmosphere: 5

Food: 5

Service: 2

Mayra Galvan

The food is delicious, it tastes like Mexico ?? ?.

Atmosphere: 5

Food: 5

Service: 5

Jason Toney

Everytime I come the customer service is great.Gisselle was very polite and quick with the order.

Atmosphere: 5

Food: 5

Service: 5

Lovevol G

I love going here and always order the chipotle chicken burrito never had an issue this time I went my burrito was made so bad I couldn’t even eat it with out my food falling and the tortilla was all crumbled and broken I was really craving this and it ruined it for me I had to eat it without the tortilla which defeated the purpose of ordering a burrito ?

Atmosphere: 3

Food: 1

Service: 1

Patty Moye

My grandson was surprised by how good his double chicken tostada was.Service is always fast . Food is always fresh and good!I always get mine to go.

Atmosphere: 5

Food: 5

Service: 5

Amie Jones

Tortilla soup is horrible! I ordered chips and queso and The chips are so steel I could not even eat them.

Food: 1

Service: 1

Jeanne

The food was tasty. It's gotten a little expensive, but maybe every chain has gone up in price.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Double Chicken Bowl

Lisa “Mookie” Hubbard

Jennifer was very helpful and professional she needs a raise.

Atmosphere: 5

Food: 5

Service: 5

Athena Marie

I keep trying to give them a chance to redeem theselves I think for nostalgia and the memories of having amazing el pollo loco. I try it once every few months and its always dissapointing. Maybe its our location that just sucks but prices keep going up. Today on my ckn avacado tostada salad i didn't get avacado barely got lettuce no pico and no salsa after they asked me would i like salsa on the side. Thank goodness there are better places to eat near us.

santos Bonilla

I just left this place I ordered a whole chicken for $19.99 it was uncooked and I waited for 20 minutes no good

Nicole Hodges

The chicken salad was dry even with

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Salad

Joseph Kenner

Pretty decently healthy. Very good burritos and the chicken is pretty good too. I'm a big fan of the green sauce too. Very good. And another big plus for friendliness.

ESMERALDA VILLEGAS

We got reheated chicken, stale chips, and soggy mc and cheese.

Atmosphere: 2

Food: 1

Service: 2

David Garcia

Great food price a bit too high.

Atmosphere: 5

Food: 5

Service: 5

Petty Betty

Food was ??? Maurice provided excellent customer service thanks for your patience with me…

Atmosphere: 5

Food: 5

Service: 5

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