This was our first time going there the food was not good. My meatball sandwich did not have hardly any sauce on it. The veggies were wilted, and when my husband ordered his sandwich, they asked him what sides he wanted and he told them everything minus mushrooms and they didn’t put any of that not even mustard or mayo. The tables were dirty. We had to wipe them off before we used it. I so regret spending $60 there can’t get it back. SMH!!?? . and please don’t tell me that you appreciate my service and hope to see me again because I am never coming back???????????
Atmosphere: 1
Food: 1
Service: 1
Hannah Killen
Will have you standing there nit knowing how to order or what to do and if you ask its just "we'll be with you in a second" just let's mobile order people bully there way to the register. Left feeling really dumb
Atmosphere: 3
Service: 1
Melissa Wallis
My recent visit to this location was my first experience with Potbelly. Just in case you have never been there, here's some helpful info: apparently, behind the high wooden partition there are three stations that you're supposed to visit to place/customize/pay for your order. There aren't sufficient signs to indicate this system. I could only see one person, which led to me going back and forth and disrupting the flow without realizing it. You can't see what you're choosing or hear in the loud echoing restaurant, so you need to know what's going on to avoid feeling kind of dumb. Food was pricey for being kind of mid.
Sam Sham
Ordered a wreck sandwich with mayo. Received sandwich with tuna salad instead of mayo. Disgusting! Will not return.
Food: 2
Service: 4
John Kalma
First time here. We git our food ti watch here. Every table was in need of a wipe down.I got the "Wreck". It was pretty good. They cook the sandwich here, so it's a little crunchy. The soda fountain was a little flat as well.
Atmosphere: 4
Food: 4
Service: 4
Maddie Denny
The general manager Denisha is the main reason I always come to this location. She’s runs her sandwich shop with pride and never misses a beat. My food is always ready on time and tastes phenomenal! This is the best potbelly in DFW!!
Atmosphere: 5
Food: 5
Service: 5
Scott DeGrant
Great
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizza Sandwich
ARIEL
Do not order delivery via the website or app. It’s doesn’t state that doordash is delivering but that’s who it will be. I ordered on 1/16 for delivery when I check my phone it said order delivered I immediately called the store. I told them my order never arrived the worker stated this happens all the time with delivery orders. I asked to be refunded as I never received my food and she told me I would have to contact doordash which is crazy because I didn’t order through doordash nor does my card statement say doordash it’s says potbelly. I will be filing a claim with my bank and also warning people on bbb to not do business with this company. They completely ruined my lunch that day and to not refund my money it theft.!
Atmosphere: 1
Food: 1
Service: 1
Adrian D.
I am so disappointed, ordered the tuna salad sandwich. I was so discussed after seeing the way it was prepared. Not sure who would like to eat a soggy bread. Never again will I go back.
Preston
I love this potbelly. Super nice people, quick, and tastes so damn good. It’s always a treat coming here.
Had low expectations seeing the reviews and didn't see any of my campus friends visit this place.But I was surprised, it's better than the subway for sure! It's simple and still tastes so good!I had the chicken club original with all the free toppings and I enjoyed every bit of it.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Club
Grace M (Zer0gue)
The food here is good although the grilled chicken is a little tough. The employees could have been nicer although they weren't rude (the man actually making my sandwich seemed kind). Overall it's clean but the bathrooms could use some work. The music was good (early 2010's hits) but too loud.
Amy Aguilar
Music is way too loud and my AVO turkey sandwich barely had any avocado.
Grace M
The food here is good although the grilled chicken is a little tough. The employees could have been nicer although they weren't rude (the man actually making my sandwich seemed kind). Overall it's clean but the bathrooms could use some work. The music was good (early 2010's hits) but too loud.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Club, Sugar Cookie
Fernando Delgado
I've liked coming to eat here. Food is always fresh and taste great
This was our first time going there the food was not good. My meatball sandwich did not have hardly any sauce on it. The veggies were wilted, and when my husband ordered his sandwich, they asked him what sides he wanted and he told them everything minus mushrooms and they didn’t put any of that not even mustard or mayo. The tables were dirty. We had to wipe them off before we used it. I so regret spending $60 there can’t get it back. SMH!!?? . and please don’t tell me that you appreciate my service and hope to see me again because I am never coming back???????????
Atmosphere: 1
Food: 1
Service: 1
Will have you standing there nit knowing how to order or what to do and if you ask its just "we'll be with you in a second" just let's mobile order people bully there way to the register. Left feeling really dumb
Atmosphere: 3
Service: 1
My recent visit to this location was my first experience with Potbelly. Just in case you have never been there, here's some helpful info: apparently, behind the high wooden partition there are three stations that you're supposed to visit to place/customize/pay for your order. There aren't sufficient signs to indicate this system. I could only see one person, which led to me going back and forth and disrupting the flow without realizing it. You can't see what you're choosing or hear in the loud echoing restaurant, so you need to know what's going on to avoid feeling kind of dumb. Food was pricey for being kind of mid.
Ordered a wreck sandwich with mayo. Received sandwich with tuna salad instead of mayo. Disgusting! Will not return.
Food: 2
Service: 4
First time here. We git our food ti watch here. Every table was in need of a wipe down.I got the "Wreck". It was pretty good. They cook the sandwich here, so it's a little crunchy. The soda fountain was a little flat as well.
Atmosphere: 4
Food: 4
Service: 4
The general manager Denisha is the main reason I always come to this location. She’s runs her sandwich shop with pride and never misses a beat. My food is always ready on time and tastes phenomenal! This is the best potbelly in DFW!!
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizza Sandwich
Do not order delivery via the website or app. It’s doesn’t state that doordash is delivering but that’s who it will be. I ordered on 1/16 for delivery when I check my phone it said order delivered I immediately called the store. I told them my order never arrived the worker stated this happens all the time with delivery orders. I asked to be refunded as I never received my food and she told me I would have to contact doordash which is crazy because I didn’t order through doordash nor does my card statement say doordash it’s says potbelly. I will be filing a claim with my bank and also warning people on bbb to not do business with this company. They completely ruined my lunch that day and to not refund my money it theft.!
Atmosphere: 1
Food: 1
Service: 1
I am so disappointed, ordered the tuna salad sandwich. I was so discussed after seeing the way it was prepared. Not sure who would like to eat a soggy bread. Never again will I go back.
I love this potbelly. Super nice people, quick, and tastes so damn good. It’s always a treat coming here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Restaurantji Recommends
Had low expectations seeing the reviews and didn't see any of my campus friends visit this place.But I was surprised, it's better than the subway for sure! It's simple and still tastes so good!I had the chicken club original with all the free toppings and I enjoyed every bit of it.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Club
The food here is good although the grilled chicken is a little tough. The employees could have been nicer although they weren't rude (the man actually making my sandwich seemed kind). Overall it's clean but the bathrooms could use some work. The music was good (early 2010's hits) but too loud.
Music is way too loud and my AVO turkey sandwich barely had any avocado.
The food here is good although the grilled chicken is a little tough. The employees could have been nicer although they weren't rude (the man actually making my sandwich seemed kind). Overall it's clean but the bathrooms could use some work. The music was good (early 2010's hits) but too loud.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Club, Sugar Cookie
I've liked coming to eat here. Food is always fresh and taste great
Atmosphere: 5
Food: 5
Service: 5