Jack In The Box

9825 Burnet Rd, Austin
(512) 832-9323

Recent Reviews

Jonell Lamug

when we arrived, we weren't greeted within 2 minutes at the counter, and there's 3 employees that saw us. The main entrance floor was so sticky as well, and I'll never come back to this place.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burger

Tricia Fuller

Whoever made me a chicken sandwich through Uber despite it being 6am, I hope both sides of your pillow are cold tonight. I had a really terrible day, my pet passed away and I’ve been awake all night. Thank you, truly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Blake

3rd time I’ve shown up in the drive thru late at night (I work 12 hours 1pm-1am) and had no answer at all after waiting 5+ minutes. Once came here and was told online orders only after 1am??? I just want some curly fries and I’m tired of disappointment.

Atmosphere: 1

Food: 3

Service: 1

Sarah Plemons

Not opened as building says. No courtesy of a sign or response at drive thru such as "hey insmoking crack in here" or "my cash register caught fire".. Even though there's people shuffling around inside to get outta sight and people chilling in their cars and pull up to park...Do yourself a favor ... ?If you are dodging working like this at this job, regardless of your age ....We really need to decrease the surplus population

Atmosphere: 1

Food: 1

Service: 1

Autumn Roecastle

They always take care of breakfast perfectly. Even my Xlg diet Dr.

Atmosphere: 5

Food: 5

Service: 5

Bob Saget

One dude in there running the whole show making everything on point and good customer service god bless you bro

Tony

Terrible treatment towards the drivers who pick up customer orders, they have the orders already prepared and the cell is there and until they feel like it they don't bring the order to the window, delaying the driver.

Atmosphere: 1

Food: 1

Service: 1

Sarah B

Shake machine down at 11:59 , Aren't you guys 24

Atmosphere: 1

Food: 1

Service: 1

Alissa

Worst jack in the box in the country. They always call their “system is updating” daily. They do anything they can to get people to leave and mess up all orders extremely bad. Worst experience and will never return.

Linh Le

Came at 6pm and apparently they only accept “exact cash” this is the second time someone has come up with some excuse to not serve. At this point I’m surprise that no one has noticed the lack of orders taken after hours while these employees are still getting paid.

Atmosphere: 1

Food: 1

Service: 1

Andrew Bugg

Did drive through service was fast!

Atmosphere: 3

Food: 3

Service: 4

Jacob Delgado

The food tasted more artificial than any other fast food place I have been to. Made me feel sick after eating, would not recommend.

Food: 1

Daniel Menist

This location cracks me up. If you come late, each employee has a different lie to avoid serving customers. “Online ordering only” “credit card machine isn’t working” “computers are down until ____”. Why not just close overnight?

Food: 5

Service: 1

Nic Hudson

Employees are very

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Egg Rolls, Curly Fries

Nigel Parker

Do not come here they are horrible. They never get the order right. They are always out of salads and when you do order a salad they never give you the stuff that goes with it. They lie about not offering military discount. They are always out of something. They service is horrible. Honestly just drive the extra minutes to the next one. Don’t eat here!

Atmosphere: 1

Food: 1

Service: 1

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