They sell the Dolly Donuts, but don't carry the box. Makes no sense. But price is the same. Someones cutting corners here.
James Simmons
I wish there was a Krispy Kreme in Southwest Austin. The staff at this location is not helpful. I've been to this location and the staff didn't even acknowledge my existence; while standing in front of them inside the store as well as waiting in the drive thru.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Original Glazed Dozen
Danny F
I belive this is disrespectful in all maners . You ask for light ice to these people and instead they do this . They have lost the sense of caring for others . It's my damn money what I'm using , stop being a dik and serve proper is my money what I'm using . There wasn't even people on the store there weren't even busy . I don't understand why they have to do this
Atmosphere: 1
Food: 1
Service: 1
Phillip Benavides
This place was awesome ? ? great donuts and I loved the lemonade. And the customer service was great. Tonie is awesome ? will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Maria Olvera
They always serve quickly, the donuts are delicious and so go pick them up in your car.
Atmosphere: 5
Food: 5
Service: 5
Tony Berron
I went to pick up my mobile order and I ordered the new KitKat donut I get there they don’t have it I asked but I paid for it and she said we don’t make those here and my other donuts are cold as hell
Atmosphere: 1
Food: 1
Service: 1
Sarah P.
I’m lucky I didn’t get food poisoning from the spoiled ham in the kolache I had last week. The first bite seemed slightly off but I ignored it. The second bite was so funky I had to spit it all out. Brain and mouth said “hell no”. I’m so glad I didn’t swallow it because when I opened up the kolache to investigate I found this gross discolored part of the meat inside. Be safe and stick with just the donuts, y’all. ??
J M
They have an App:)Easy to set up an order for pickup or delivery.Only thought to share leftovers with Food Bank or people instead of throwing in dumpsters and getting all those bees swarming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
Jessica Hughes
My first time coming here, I asked the lady who took my order a question about the menu and she was very impatient and rude but the donuts were amazing.
Service: 1
Melody Harmony
problem with the filled donuts. last time i came they didn’t fill them At All, and this time i ate half my raspberry filled before getting to any filling whatsoever. if i’m buying a filled donut i expect it to have filling all the way though. tired of being disappointed by the lack of filling when the donuts themselves are good.
Mediocre Krispy Kreme, no fresh donuts being made when I went
Justin Epps
Zero star rating. Whoever the owner of this franchise is truly does not care about customers and hires incompetent workers which does not bode well for food quality and health standards.The drive through was busy so I had to wait a while. Not a problem. When I ordered they were sold out of the eclipse donuts. No worries. After paying and receiving donuts I told the drive through worker they forgot my coffee, so I waited while he prepared it. Still no problem. This is where I messed up.It wasn’t until after I had driven home that I checked the donuts. A $20 order for specialty donuts turned out to be one donut and some donut holes. Ok now I’m angry.After driving all the way back I ended up wasting over an hour of my time for donuts that I no longer wanted, so I asked the manager for a refund which they did thankfully. No apology. No attempt to make it right or offer a coupon or free donuts. Nothing. Wow.I don’t know at what point companies truly stopped caring about basic customer service, but I do know where I will not be bringing my business.
Jessie Darmanin
Hot donuts now! And everyone was friendly!
Atmosphere: 5
Food: 5
Service: 5
RenV25
Simply asked if they gave birthday freebies, and they responded with the ugliest stare like I was told them something offensive. Was going to buy something anyway, but not after that.
Service: 1
Daniel M Hernandez
Got the free green donut and a six pack for St. Patrick's Day ? yummy
They sell the Dolly Donuts, but don't carry the box. Makes no sense. But price is the same. Someones cutting corners here.
I wish there was a Krispy Kreme in Southwest Austin. The staff at this location is not helpful. I've been to this location and the staff didn't even acknowledge my existence; while standing in front of them inside the store as well as waiting in the drive thru.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Original Glazed Dozen
I belive this is disrespectful in all maners . You ask for light ice to these people and instead they do this . They have lost the sense of caring for others . It's my damn money what I'm using , stop being a dik and serve proper is my money what I'm using . There wasn't even people on the store there weren't even busy . I don't understand why they have to do this
Atmosphere: 1
Food: 1
Service: 1
This place was awesome ? ? great donuts and I loved the lemonade. And the customer service was great. Tonie is awesome ? will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
They always serve quickly, the donuts are delicious and so go pick them up in your car.
Atmosphere: 5
Food: 5
Service: 5
I went to pick up my mobile order and I ordered the new KitKat donut I get there they don’t have it I asked but I paid for it and she said we don’t make those here and my other donuts are cold as hell
Atmosphere: 1
Food: 1
Service: 1
I’m lucky I didn’t get food poisoning from the spoiled ham in the kolache I had last week. The first bite seemed slightly off but I ignored it. The second bite was so funky I had to spit it all out. Brain and mouth said “hell no”. I’m so glad I didn’t swallow it because when I opened up the kolache to investigate I found this gross discolored part of the meat inside. Be safe and stick with just the donuts, y’all. ??
They have an App:)Easy to set up an order for pickup or delivery.Only thought to share leftovers with Food Bank or people instead of throwing in dumpsters and getting all those bees swarming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
My first time coming here, I asked the lady who took my order a question about the menu and she was very impatient and rude but the donuts were amazing.
Service: 1
problem with the filled donuts. last time i came they didn’t fill them At All, and this time i ate half my raspberry filled before getting to any filling whatsoever. if i’m buying a filled donut i expect it to have filling all the way though. tired of being disappointed by the lack of filling when the donuts themselves are good.
Food: 2
Service: 2
Restaurantji Recommends
Mediocre Krispy Kreme, no fresh donuts being made when I went
Zero star rating. Whoever the owner of this franchise is truly does not care about customers and hires incompetent workers which does not bode well for food quality and health standards.The drive through was busy so I had to wait a while. Not a problem. When I ordered they were sold out of the eclipse donuts. No worries. After paying and receiving donuts I told the drive through worker they forgot my coffee, so I waited while he prepared it. Still no problem. This is where I messed up.It wasn’t until after I had driven home that I checked the donuts. A $20 order for specialty donuts turned out to be one donut and some donut holes. Ok now I’m angry.After driving all the way back I ended up wasting over an hour of my time for donuts that I no longer wanted, so I asked the manager for a refund which they did thankfully. No apology. No attempt to make it right or offer a coupon or free donuts. Nothing. Wow.I don’t know at what point companies truly stopped caring about basic customer service, but I do know where I will not be bringing my business.
Hot donuts now! And everyone was friendly!
Atmosphere: 5
Food: 5
Service: 5
Simply asked if they gave birthday freebies, and they responded with the ugliest stare like I was told them something offensive. Was going to buy something anyway, but not after that.
Service: 1
Got the free green donut and a six pack for St. Patrick's Day ? yummy