McDonald's

5762 N Mopac Expy, Austin
(512) 451-1550

Recent Reviews

Brittany Fiacco

If I could give 0 stars I would. I went to this McDonald’s, there was no one in the drive thru and no one in the store. I pulled up to the drive thru and the person asked me to hold on. After 5 minutes of waiting I pulled to the first window there was no one there. I pulled up to the second window and they told me I couldn’t place my order there and I needed to go back to the drive thru. After telling them I waited, the manager said he was taking another order. I told him that’s impossible because no one was there! I will never return to this McDonald’s. Y'all need to do better!

Atmosphere: 1

Food: 1

Service: 1

M B

Always a wait even if drive thruParking: Free parking lot. Always waiting for the orders from inside.Kid-friendliness: NaWheelchair accessibility: Present

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Crispy Chicken Sandwich, Fries, Mcdouble, Chicken Sandwich

Greg “Orio” Garcia

it's a modern McDs. it's a minimalist design with a drive-through and makes the same old American goodness.

Atmosphere: 3

Food: 5

Service: 4

Kimmie Lynch

I love McDonald’s

Atmosphere: 5

Food: 5

Service: 5

Christopher Ramos

Service is always slow. Staff is sometimes rude and inattentive. I frequent this McDonald's, as it is close to where I work. The interior is small, and seating is limited.

Atmosphere: 2

Food: 4

Service: 2

Alex Andrade

This is one of the worst McDonalds I ever been to and these Mexicans are terrible and I thought Mexicans were the hardest workers I guess not that was a lie by the mainstream media like CNN and

Atmosphere: 1

Food: 1

Service: 1

Alicia Alicia

Terrible service every time I have to go to this place they take a long time to give you your order, they don't have cars and they still park you to lower their time but the food takes a long time, in addition to that the attitude of the employees is terrible, they talk to you as if they were working for free. I pass here because it is the only one I have left on the way but it is a worse and worse experience every time.

Atmosphere: 1

Food: 1

Service: 1

Nelson Raudez

Slow lady, tldps those who work, it seems like they are family. And they get slow.

Service: 1

Angela Reese

The wait time was not bad this time but my hashbrowns were nearly cold when I got home 5 minutes away.

Atmosphere: 3

Food: 3

Service: 3

Tarryn [Leø] Britt

I wish I could give 0 stars. This place gave me really bad food poisoning. DO NOT EAT HERE IF YOU VALUE YOUR

Atmosphere: 1

Food: 1

Service: 1

Alex Lai

I have no idea what's wrong with this McDonald’s. Please check previous review and you will realize how interesting this store is. I tried to enter the restaurant around 9:50 pm but the door is closed. When I tried to order at the delivery, I waited for 3 minutes until someone answered. Moreover, the women who took my order was angry. Wait. I just wanted a normal mcdonld’s meal.

Atmosphere: 1

Food: 3

Service: 1

Breck Baig

The bar is pretty low for McDonalds and yet this is consistently terrible. They ask you to park off to the side for a simple order then have to wait 20 minutes.

Brad Stodden

Waited over 15 minutes for an order that was already ready. Stood at the counter for a good 5 minutes with no help until someone who looked like the owner came in and finally helped me get my order that I could clearly see waiting on the counter. By the time I got it, my food was cold. The owner/manager replaced my fries with warm soggy ones. As he handed me my food he said "They must've called for you and you weren't here" One, I ordered inside the location so I would've heard. Two, even if that were the case, I stood at the counter for a long time waiting to be assisted. Many employees made eye contact and could clearly see I needed help and completely ignored me. Mcdonalds is one of my favorite fast food spots. Ive worked next to this one for two years. Another time I ordered they gave me a large fry that I kid you not was less than half full. I went back into the store and you guessed it waited for over 5 minutes again. This one was much longer because the owner never came in. I had to almost raise my voice to get someones attention which I never have had to do before and made me feel extremely uncomfortable and rude but I had been standing at that counter with people avoiding me after making eye contact. Once they finally came to help I showed them the issue and I'm not sure how long it took to replace them, but she handed out three orders that she was finishing instead of going and grabbing the fries I paid for, causing my food to again be cold and soggy. When I say the food is always cold and soggy, I mean when you order door dash to a restaurant and it takes an hour to get to you and by the time you eat it, it's cold and no where near as good. Thats every order at this one. I have ordered around four times because every single time I have gone the food has been old, soggy, or cold, and it takes 5 minutes for anyone behind the counter to even address your existence let alone help you or assist you. I don't mind ordering from a kiosk, I almost prefer it. But that does not mean you then only need a kitchen staff because then if anything isn't correct or there is any confusion your are out of luck because they actively avoid helping you. If you want mcdonalds there are plenty in the city, I would avoid this one as much as possible. Won't be ordering here again as I have now accepted that his location will never be dependable. Gaurnteed to wait, have low quality food, and have no one to help you in the event (which here is extremely often, like every order I have put in had atleast one mistake) you will not be helped in under 5 minutes.

Atmosphere: 4

Food: 2

Service: 1

Marie Lopez

This place sucks. Food is always cold or made sloppy. People in the drive through windows hate their jobs and it definitely shows.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hash Browns

Jimmy Sandoval

They locked the doors and it’s only 7pm I ordered a coke and payed for a large they gave me a medium instead and said they were out of large cups I asked for my money back then they “found” a large cup the service sucked it seemed like they all hate their jobs very

Atmosphere: 1

Food: 1

Service: 1

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