I normally never write bad reviews because everyone is human and everyone makes mistakes, but this is ridiculous. My roommate is deathly allergic to peanuts and she asked for almond butter in her acai bowl instead of peanut butter. Even when she got her bowl, she confirmed with the employee that it was almond butter and not peanut butter, and the employee said that it was. However, it was in fact peanut butter, and I just spent the last three hours holding her hair back as she violently threw up. Simple mistakes are understandable, but as a worker in the food industry, it's your responsibility to be aware of common allergens and take measures to ensure the safety and sanitation of your food. If even when presented with the explicit opportunity to correct your inadvertent error you do not rectify it, I don't know what else to say other than that you may be unfit for the food industry.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Zinnante
Great customer service!
Atmosphere: 3
Food: 5
Service: 5
Ruth Y.
they are always helpful with information on ingredients included in their recipes and always super fast service plus everything I've had there is fire. Their fruitopia is really good and their overnight oats is amazing RUN DONT WALKKKK
Tommy Huynh
My girlfriend came here to order a bowl and never got it. She waited an hour but had to leave to go to class. Asked the staff multiple times for updates and they still were making orders for people who came after her. When she left they didn’t give her a refund or anything to make it right. Terrible service.
Cat Deiparine
I was a student at UT and I still go back to campus to have the acai bowls after I’ve graduated. Shake smart has the yummiest acai bowls in town and I will die on that hill.
Michelle Mai
Super healthy & has a pretty good variety. Good for students too!
Corina Perez
The raw pb bowl is the best thing in the world.
Andrew Zhebrak
The Cold Brew was the smoothest coffee I've ever tried, especially with the inclusion of oat milk and agave syrup. The smoothies and shakes aren't half bad, but not worth the hefty price tag.
Naila Hajiyeva
Below mediocre chocolate frosty shake
Shivani J.
Convenient location for students and multiple options for shakes, smoothies, and acai bowls! All very nutritious and healthy options
The best place to get acai bowls or smoothies near campus. My favorite is the raw pb bowl! I wish there was an option to change the sweetness levels though -- sometimes it's way too sweet that I can't taste anything else. Other than that, it's great! Such a convenient location at greg. The wait times can also get a bit long at peak hours
David Cooper
Amazing customer service from an employee named Maddy. Great shakes. Will come back again
Drew Zhebrak
The Cold Brew was the smoothest coffee I've ever tried, especially with the inclusion of oat milk and agave syrup. The smoothies and shakes aren't half bad, but not worth the hefty price tag.
Matthew W.
Consistency and excellent customer service are the two phrases I would use to describe this spot. I've gone to shake smart for a while now, and they are never stingy on the ingredients and always provide outstanding service. In particular, Maddie and Ranika are some of the best employees I've ever had at Shake Smart. You can't go wrong grabbing a delicious bowl or shake at this place, especially after a nice workout or a long day of studying.
Brooklyn S
Pretty good taste! Got the strawberry fields and was was pretty tasty! Got to use my beloved bucks too so that was great!
I normally never write bad reviews because everyone is human and everyone makes mistakes, but this is ridiculous. My roommate is deathly allergic to peanuts and she asked for almond butter in her acai bowl instead of peanut butter. Even when she got her bowl, she confirmed with the employee that it was almond butter and not peanut butter, and the employee said that it was. However, it was in fact peanut butter, and I just spent the last three hours holding her hair back as she violently threw up. Simple mistakes are understandable, but as a worker in the food industry, it's your responsibility to be aware of common allergens and take measures to ensure the safety and sanitation of your food. If even when presented with the explicit opportunity to correct your inadvertent error you do not rectify it, I don't know what else to say other than that you may be unfit for the food industry.
Atmosphere: 1
Food: 1
Service: 1
Great customer service!
Atmosphere: 3
Food: 5
Service: 5
they are always helpful with information on ingredients included in their recipes and always super fast service plus everything I've had there is fire. Their fruitopia is really good and their overnight oats is amazing RUN DONT WALKKKK
My girlfriend came here to order a bowl and never got it. She waited an hour but had to leave to go to class. Asked the staff multiple times for updates and they still were making orders for people who came after her. When she left they didn’t give her a refund or anything to make it right. Terrible service.
I was a student at UT and I still go back to campus to have the acai bowls after I’ve graduated. Shake smart has the yummiest acai bowls in town and I will die on that hill.
Super healthy & has a pretty good variety. Good for students too!
The raw pb bowl is the best thing in the world.
The Cold Brew was the smoothest coffee I've ever tried, especially with the inclusion of oat milk and agave syrup. The smoothies and shakes aren't half bad, but not worth the hefty price tag.
Below mediocre chocolate frosty shake
Convenient location for students and multiple options for shakes, smoothies, and acai bowls! All very nutritious and healthy options
Restaurantji Recommends
The best place to get acai bowls or smoothies near campus. My favorite is the raw pb bowl! I wish there was an option to change the sweetness levels though -- sometimes it's way too sweet that I can't taste anything else. Other than that, it's great! Such a convenient location at greg. The wait times can also get a bit long at peak hours
Amazing customer service from an employee named Maddy. Great shakes. Will come back again
The Cold Brew was the smoothest coffee I've ever tried, especially with the inclusion of oat milk and agave syrup. The smoothies and shakes aren't half bad, but not worth the hefty price tag.
Consistency and excellent customer service are the two phrases I would use to describe this spot. I've gone to shake smart for a while now, and they are never stingy on the ingredients and always provide outstanding service. In particular, Maddie and Ranika are some of the best employees I've ever had at Shake Smart. You can't go wrong grabbing a delicious bowl or shake at this place, especially after a nice workout or a long day of studying.
Pretty good taste! Got the strawberry fields and was was pretty tasty! Got to use my beloved bucks too so that was great!