Terrible customer service.I came to pick up an order and one of the employees was extremely rude. I thought she asked how I was so I replied back and asked how she was. Her answer was “Are you picking up and order?” So I said, “I thought you said: how’re you?” And she replied “no, are you picking up an order” she clearly doesn’t know how customer service works! Definitely won’t be coming back to this specific location…
Atmosphere: 4
Service: 1
Irma De La Cruz
I live next-door to a different Starbucks, but because this Starbucks has the best staff in it, they go out of their way to make my drinks and brighten up my day. I will travel to this one forever.
Atmosphere: 5
Food: 5
Service: 5
INAIYH - INAIYH
Only 2nd time there and the manager remembered my drink order which is a huge plus for her. Sad to see them moving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Sarah Elizabeth
This Starbucks consistently provides phenomenal service. Always so friendly and quick! I’m sad to see the inside seating area gone with the neighboring Randall’s closed and orders only being to-go (there’s another Starbs down the street if you need a place to sit) and I hope they continue to stay open.
Atmosphere: 5
Food: 5
Service: 5
Antwone C
One of my favorite places to go they have great combination of coffee mixture. I must say the line is always moving very fast at this location. Keep up the good work and they are very nice. Customer service attendance.
Atmosphere: 5
Food: 5
Service: 5
Laurie k.
This place is great! Also, in regards to the review I saw about warning someone that the restroom is occupied, they're just doing that to be nice. They've done this with me too, and I appreciated it. The staff are never rude here.
Amy lagrone
Baristas here are rude as phuck. they deserve to be in low paying meaningless job. They mess up my drink orders on purpose.
Scott Ingram
Always friendly staff and great
Atmosphere: 5
Food: 5
Service: 5
Joel Droge
Best Bucks’ in Austin, hands down ‼️
Atmosphere: 5
Food: 5
Service: 5
Shelley Suppan
Fast & friendly staff, clean work space & area, lattes tasted amazing ?
An avid Starbucks customer here, and this is the first time I've encountered a rude Starbucks employee. When I go to a Starbucks store, I usually go to the restroom first before I order and that's just the routine I've had. So, when I went to this store as I was going to the restroom this employee shouts "Oh somebody is using the restroom! Just use the one at Randall's at the other end of this building." Wow! Talk about being thrown out of the store and I don't appreciate the judgment that you're just going to use the restroom but not order. Not good at all.
Amber S
I honestly do not understand some of the bad reviews. I am a regular here and this is the only Starbucks that makes my drink taste amazing every time (tall brown sugar shaken espresso with the one pump of white mocha, basic I know haha ). They are always so sweet and every morning I am greeted with "good morning" and every thing. There is no drive thru and sometimes parking can be crazy, but I will literally do it if it means do not sit in a drive thru for someone to get it wrong. I ordered on the app towards closing yesterday for the last day of the 50% off drinks, and they were beyond sweet.
Atmosphere: 5
Food: 5
Service: 5
Saul Jaime
The staff is super friendly even at 5:30a.
Service: 5
Ms Ross
I met one friend here and ran into another. Austin really ain't that big.Parking: Not many handicapped parking spots but I got one, which is always helpful .
Terrible customer service.I came to pick up an order and one of the employees was extremely rude. I thought she asked how I was so I replied back and asked how she was. Her answer was “Are you picking up and order?” So I said, “I thought you said: how’re you?” And she replied “no, are you picking up an order” she clearly doesn’t know how customer service works! Definitely won’t be coming back to this specific location…
Atmosphere: 4
Service: 1
I live next-door to a different Starbucks, but because this Starbucks has the best staff in it, they go out of their way to make my drinks and brighten up my day. I will travel to this one forever.
Atmosphere: 5
Food: 5
Service: 5
Only 2nd time there and the manager remembered my drink order which is a huge plus for her. Sad to see them moving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
This Starbucks consistently provides phenomenal service. Always so friendly and quick! I’m sad to see the inside seating area gone with the neighboring Randall’s closed and orders only being to-go (there’s another Starbs down the street if you need a place to sit) and I hope they continue to stay open.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite places to go they have great combination of coffee mixture. I must say the line is always moving very fast at this location. Keep up the good work and they are very nice. Customer service attendance.
Atmosphere: 5
Food: 5
Service: 5
This place is great! Also, in regards to the review I saw about warning someone that the restroom is occupied, they're just doing that to be nice. They've done this with me too, and I appreciated it. The staff are never rude here.
Baristas here are rude as phuck. they deserve to be in low paying meaningless job. They mess up my drink orders on purpose.
Always friendly staff and great
Atmosphere: 5
Food: 5
Service: 5
Best Bucks’ in Austin, hands down ‼️
Atmosphere: 5
Food: 5
Service: 5
Fast & friendly staff, clean work space & area, lattes tasted amazing ?
Restaurantji Recommends
An avid Starbucks customer here, and this is the first time I've encountered a rude Starbucks employee. When I go to a Starbucks store, I usually go to the restroom first before I order and that's just the routine I've had. So, when I went to this store as I was going to the restroom this employee shouts "Oh somebody is using the restroom! Just use the one at Randall's at the other end of this building." Wow! Talk about being thrown out of the store and I don't appreciate the judgment that you're just going to use the restroom but not order. Not good at all.
I honestly do not understand some of the bad reviews. I am a regular here and this is the only Starbucks that makes my drink taste amazing every time (tall brown sugar shaken espresso with the one pump of white mocha, basic I know haha ). They are always so sweet and every morning I am greeted with "good morning" and every thing. There is no drive thru and sometimes parking can be crazy, but I will literally do it if it means do not sit in a drive thru for someone to get it wrong. I ordered on the app towards closing yesterday for the last day of the 50% off drinks, and they were beyond sweet.
Atmosphere: 5
Food: 5
Service: 5
The staff is super friendly even at 5:30a.
Service: 5
I met one friend here and ran into another. Austin really ain't that big.Parking: Not many handicapped parking spots but I got one, which is always helpful .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Frappuccino Blended Beverage
Order perfect, done quickly, and extremely friendly staff.
Atmosphere: 5
Food: 5
Service: 5