Subway

6405 S I-35 Frontage Rd Suite 130, Austin
(512) 350-2207

Recent Reviews

Marquet Howard

Was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Tuna, Oven-Roasted Turkey for Kids

Amanda Rudkin-Broadman

Had a roach walk down the wall onto our table. Won't be eating here again.

Atmosphere: 2

Food: 2

Service: 3

Shabre S.

they should really shut this location completely down. Walked in and there was an roach around the food. The employee inside just grabbed the subway paper wrapping and killed the roach and proceeded to 'try' and take my order ... absolutely NOT! Please don't eat here... actually, what is their health score because there's no way, they're passing... hopefully, they get an inspection at this location expeditiously

Kirby Goodson

Food was good. But service was terrible. I went inside when there was no line, waited 15 minutes to get a order going, all I heard in the back of the kitchen was laughing, so employees were just on their phone doing

Atmosphere: 2

Food: 3

Service: 1

Antonio Renaud

I ordered Ubereats and paid for a foot-long, as is clearly printed on the receipt. They only sent a 6-inch and would not answer the phone. Terrible place

Mercedes B

My fiancé and I come to this subway 1-2 times a week. We never had problems, until today. To start, I asked for my turkey meat to be heated up by itself. It was a brand new girl, clearly still in training, and she asked her trainer/manager next to her how to do it. I totally understand, it’s an unusual request, but like I said, we have been here a LOT and they know me and I heat up just the meat every time we come. The trainer/manager directed the new girl to put it in the microwave. She said it in Spanish, and from my perspective, it was to hide what she was telling her. I have no problem with people speaking their native language in the workplace, unless it is to conceal something they should not be doing from, what they assume, non Spanish speakers. Little did she know, I can understand Spanish, being Hispanic myself. I pass as white. The new girl, was going to do as she was told and put the turkey in the microwave. My fiance and I stopped her and asked her to put it in the toaster. That way the meat won’t get rubbery. The trainer/manager looked annoyed at this request, snatched the meat from the new associate and put it in the toaster. From there, it felt the trainer/manager got very passage aggressive with me. For example, I asked for vinegar and Mayo to go on my sandwich and she barely put any on. I am a very passive person, and didn’t want to start and argument or make her more mad at me, so I didn’t say anything. My fiancé, asked the new girl for double meat and Italian and herbs bread. Once our order was complete and paid for, we sat down to eat and we realized that he didn’t get double meat and he got wheat bread, not Italian herbs and cheese. Totally fine, everyone messes up and has to learn somehow. He goes back to the counter and asks them to transfer everything on his sandwich to the correct bread. The trainer/manager said that she would just remake the sandwich. At the end, she charged for the double meat. Her reasoning was that he was never charged the first time for double meat, so she was going to do it now. She became very rude and raised her voice after my fiancé paid for the double meat charge, but questioned on why she did it when it wasn’t his mistake. He and I both have worked in the service industry, and I, as a manager, wouldn’t charge someone for a mistake that I or one of my team members made, let alone raise my voice and become defensive when a customer points this out. We are incredibly disappointed in this, and will never come back to this subway.

Food: 2

Service: 1

Donna Coburn

I went to this subway 20 minutes before close and the door was locked. I saw the employees inside. Hours said open until 10pm if this is incorrect please update.

Maria Gonzales

Not bad, but sometimes the order is off during delivery, like I'll order extra everything and get regular servings and get charged 20 to 30 dollars, sometimes in person is better as it's more clear and easier for the employees despite some long lines here and there, over all 3 to 3.5 stars maybe 4

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Cookies

John John

Horrible service. Shouldn’t even have a one star. Taking online orders before customers that are in front of you. SMH. Stood in line for 20 min.

Ale Williams

While My Sandwich Was Being Made A Hair Was Discovered In My Avocado So Happy I Caught It Before She Closed It Up Then When I Told Her Wanna Act Special Then Suggested Tying They Hair Up She Pointed At A Clip And Feels Like Thats Enough ????????

Warren Wiser

Half the staff here are trainees and the rest clearly wish they never had been

Sapphyra Wiser

Half the staff here are trainees and the rest clearly wish they never had been

Marlene R

Best Subway in this area. They are great and food is always exactly what I want.

Atmosphere: 5

Food: 5

Service: 5

Marlene Tinajero

Best Subway in this area. They are great and food is always exactly what I want.

Atmosphere: 5

Food: 5

Service: 5

brian johnson

I love Subway! I always get the sweet teriyaki chicken, it's delicious. If you haven't tried, than you should. The thing about subway is, it's always fresh and always tastes good. You never get dry, untasteful meat or stale bread like some burger places. Also, the veggies always crispy fresh .

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