Subway

12200 FM 969, Austin
(512) 276-3923

Recent Reviews

Z D

Gus hooked it up! He was a one man team with people lined up. Kept his cool and delivered a great sub. World needs more people with his

Atmosphere: 5

Food: 5

Service: 5

Jacinto Gutierrez

I don’t recommend this place, every time I go they don’t have bread and I just came from over there they make me mad today because they told me that bread was going to be ready in 30 minutes and I decided to wait and when I told them that I was going to wait they said that now is an 1 and 1/2 for the bread to be ready this is ridiculous I give them a 0 for the bad service They also have a posted sign that says no bread and should be ready within 30 min sign needs to be removed and need to find good workers the ones working now are horrible don’t recommended at all bad experience.

Amairani Solis

Completely Understaffed, we had to wait for the person to finish smoking their cigarette while she had more than ten people waiting in line. They had almost no type of protein or toppings. While she took our order she was on the phone the whole time. I don’t understand how this Subway stays open there has been multiple times they close early.

Atmosphere: 1

Food: 1

Service: 1

Luke Liebner

Only thing that sucks is their bread it’s like

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Oven Roasted Turkey & Ham

jpv1995

Worst Subway I have ever been too! My order on the app said it was ready. When I got there, the lady said it wasn’t ready and d she cancelled it. Gave me the eye roll when I ask to make me another sandwich. Corporate should look into this store. Look at the rest of the reviews. They are all true! Go to the Subway at the airport instead!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Italian B M T

Brian Buetow

Seems operational, but staff unable/unwilling to work.I put in an online order for pickup Jan 3rd at 9pm.Order was accepted, but on arrival I was met by a single employee who informed me they aren't taking orders.There was a group of kids hanging out near the counter, but everything else looked like it was ready to go (food out and looking fresh enough).The employee didn't cancel my order, process my refund, apologize, or elaborate on why they couldn't serve food.No idea why they didn't mark the store as closed so they wouldn't take online orders.Shame it isn't properly staffed as it is a great locationI'll attempt a few more times (in person) and adjust my review if there's anything good to say.Until then, I consider this Subway non-functional.

Atmosphere: 1

Food: 1

Service: 1

Swapnil Soni

Consistent bad experience at this place. Very bad attitude of the person behind the counter. Whether you go in the evening or earlier in the morning, they are always short of stuff, either the veggies or just have one type of bread. There are times when it’s open but no one behind the counter, the employees at the gas station informed me that the worker just left and don’t know whether they will come back. Cleanliness, freshness of the veggies and bad attitude of the worker.

Atmosphere: 1

Food: 1

Service: 1

Gracey Gowler

Worker said they were closed at 7… but they looked open.

Mike Murdoch

At 6:30 pm on 12/14 I was told “I’m not open right now “ as the worker talked to the Circle K worker with vulgar language. Not asking for 5 star service but you are obviously open.

Atmosphere: 1

Food: 1

Service: 1

ASHLEY PAYNE (AP)

Damien the night shift worker was and is always helpful. My order is always right and never over flowing with sauce. Always came back. He always has the place spotless.

Atmosphere: 5

Food: 5

Service: 5

Damion Moore

I am a current employee for the store and I apologise ahead of time for the unfortunate issues people are facing. I do wish I would have the opportunity to meet everyone and help make the experience better to the best of my abilities. I’ve only been here at this location for a little over half a year or more. Please allow a chance to fix any unpleasant visits in the evenings if possible

Atmosphere: 5

Food: 4

Service: 5

Xzavion McLauchlin

Good customer service. Friendly staff. Great place to pick up extra snacks since it’s inside the circle K!

Atmosphere: 5

Food: 5

Service: 5

Cody Jemes

This has got the be the worst subway in America. They are constantly out of things, they take forever to complete a call in order and will look you in the face and put stuff on your sandwich you didn’t ask for.

Atmosphere: 1

Food: 1

Service: 1

connor kremsner

Closed upon arrival said it was open. Thank you Tatiana for not showing up to your scheduled

Atmosphere: 1

Food: 1

Service: 1

Cristian Diaz

The people who work there just playing around and I wait like 30 minutes just to get my bread ????

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