Pizza Hut

11928 Elam Rd, Balch Springs
(972) 557-1400

Recent Reviews

Carolyn “Dink” W

Already good food and good prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Lneemo

I was forced to walk here for 30 minutes because my sister just wanted pizza and she forced me to come with her, we got list in the middle of nowhere for a good 50 minutes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

ka'lissa ni'kalle

Pizza was horrible. Not only was it not correctly cut, it was overcooked, dry and hard. Total disappointment.

Atmosphere: 3

Food: 1

Service: 3

Raquel Patt

After a long day at work and the kids a long day at school we decided to eat in and order a pizza. My 7 year old daughter bites into her pizza and there was a long piece of black hair that came out of the pizza as she bit into it. My husband called to tell them what happened and the girl that answered the phone was kind of rude about the situation and didn’t apologize. I’m so upset after spending $44.43 at least provide us with a sincere apology and wear hair nets for God sake. The name on the receipt says Atiz order # 0061.

Food: 1

Service: 1

diego alejandro cepeda pinzon

It is the point with the longest delay in Dallas and its surroundings take up to 1 hour for an

Atmosphere: 1

Food: 1

Service: 1

Tonya Washington

This is the worst Pizza Hut that I have ever had the experience of dealing with. Their customer service sucks! My food was an hour late and they do not answer their phone and when they do they immediately put you on hold. My order was delivered by someone who did not speak any English which is not a problem for me. I've lived in a foreign country were I didn't know the language. I felt it was so unfair to this gentleman because he was trying his best to get directions. I could not give them to him because I don't understand what he was asking. I think it was unfair for the company to put him in that position. Some of my food was cold, soggy and sweaty and the other was cold and hard. I do not recommend this store this is not the first time I've had problems with them. I think it is the worst Pizza Hut ever and that starts from management down!

Atmosphere: 1

Food: 1

Service: 1

Ashley Dickey

It was ok. Just when I got my pizza it was open. Yes I was upset but I couldn’t do anything at the time…

Service: 2

Recommended dishes: Pepperoni Pizza

George Thomas Rey

My favorite pizza restaurant has always been Pizza Hut ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Pizza

David Cooksey

Pizza is excellent. If you don't mind the weight just take yourself there and grab a grape cola that

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Meat Lovers Pizza, Pepperoni Pizza

Nathon Lee

Arrived to pick up a call in order, waited in the drive thru for at least 30 minutes had to call the store to make them aware that they had customers in the drive thru.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Meat Lovers Pizza

LaTunja Morgan

Order. a pizza to be delivered got a confirmation and then the order was canceled had to reorder for pick up waited ion drive through for 20

Atmosphere: 1

Food: 1

Service: 1

Luis Scott

I order 1 pizza and 1 order of wings online I showed up at the time at the time it was said to be ready they told me it’ll be ready in 30 minutes I said it was fine that I would wait then 30 minutes later they told me it’ll be ready in 30 to 40 minutes

g g (Tekz)

Worst location, manger was too busy to come out and explain the pizza his employee said he made himself. Hope they get new staff soon, Young guy in the front was very confrontational. Paid for extra peperoni and did not even get regular papperoni.

Atmosphere: 1

Food: 1

Service: 1

Kristilyn

Slow and

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Meat Lovers Pizza

Chasity Smith

I was trying to call in a order so it would be ready when I got there and they were refusing to answer the phone.

Atmosphere: 1

Food: 1

Service: 1

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