Whataburger

12100 Lake June Rd, Balch Springs
(972) 913-8424

Recent Reviews

Alfredo Oliva

Several employees were too slow, I was already desperate waiting for my food, about to ask for my money and go somewhere else with better attention and stressful service, really.

Atmosphere: 1

Food: 2

Service: 1

Josue Flores

Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Michael Motley

The worst customer service I’ve ever received and will never go back. Didn’t give me all my food so I even had to go inside and get it after sitting in the drive through for 30 minutes. Girl inside didn’t acknowledge me or the man that had already been sitting there. Employees kept looking at us but no one helped. Finally saw a manager and got what I was missing. Got home and the food wasn’t hot. Terrible location. DO NOT GO HERE!

Atmosphere: 1

Food: 1

Service: 1

elicia cruson

Food is always good wait a little

Atmosphere: 4

Food: 5

Service: 4

Shelly Hackworth

The staff was very helpful and friendly .They went out of there way to ensure my order was

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Whataburger Patty Melt Single

Timothy McDonald

Great customer service and the food was awesome

Yolanda Lee

I waited in line 15 minutes to get my food now Got home the order was wrong had to wait an additional 15 minutes to get the correct

Atmosphere: 1

Food: 2

Service: 1

William Ewton

Was asked to pull up. 20 minutes later, got my food. Ordered Honey bbq wings and got buffalo wings, they were terrible ?

Silverado Chevy

Terrible place does not work everything is wrong

Jasmine Rodriguez

I ordered online to pick up in store. The staff was very friendly and let me know my chicken sandwich was almost ready. When I got my food it was hot and delicious. They gave us plenty of condiments and even the sodas were good. This location really went above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Micheal Case

Dirty bathroom

Al “Sal” P

Grilled chicken was

Atmosphere: 5

Food: 5

Service: 5

Pillars of Light

This location doesn't deserve one star. My spouse and I had to go through the drive-thru twice just to get a response from someone. Apparently the evening shift is being operated by children who obviously don't realize they're at work.

Michelle Reese

I go here every week day morning for breakfast and the staff is so amazing! The manager Gloria always goes out of her way to make sure my order is perfect and all the staff are kind, friendly, and do an amazing job. I will only go to this location because I don’t get the same quality of service or food at the location closest to my house! Thank you Mrs. Gloria and staff for everything y’all do to make your customers happy! ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll, French Fries, Spicy Chicken Sandwich, Onion Rings, Hamburger, Sandwich, Chicken Fingers, Whataburger Spicy Chicken Sandwich, Whataburger Cobb Salad, Chicken Biscuit, Whataburger with Cheese

Peter Reimer

Restaurant was empty except for my bro and me and 2 couples. Waited 20 mins for our food which was brought to us in a to go bag even though we were dining in. Burgers were cold and they forgot my bros onion rings. After he reminded them they said 2 mins and they would bring them out. We finished our meals and went to the bathroom. Still no onion rings. Went back to the counter and she completely forgot about them again. She maid us an extra onion rings and we were on our way. Not very professional place.

Atmosphere: 3

Food: 3

Service: 1

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