While i have only been to this place a certain amount of times, i did enjoy working here for an internship in the sunmer years ago. The food was always great, i had good training for phone calls, over the counter service, baking cookies and cookie cakes, even dealing with certain customers who had expectations that were not met.
Always get my niece a cake for her birthday. Easy ordering online...
Atmosphere: 3
Food: 5
Service: 5
Cooper McKay
One employee was extremely rude, sat on their phones the entire time I was inside, Was rude to my 9 year old daughter. Was out of cones and made us pay $1.69 extra to even get ice cream, and was just sitting on her instead of making more cones. This employee with glasses and a beaten up great American cookie hat should be fired immediately. Also the prices are outrageous.
Atmosphere: 1
Food: 1
Service: 1
Mary Daniels
The Marble Slab ice cream was not made properly. The coloring and flavoring were both off. The workers behaved as if we were bothering them by wanting to order. The photo is me showing my kids how strange the strawberry ice cream looked. It's always been a light pink. I got a sample and all you could taste was did coloring. Extremely disappointing.The cookie my husband bought was fine.
Tiera Danrich
This place is going down, this my second time here this week and I’ve experienced a problem both times. First time they gave me old/stale cookie slices and now today I pick my son birthday cookie up and I wasn’t satisfied with it. The lady at the front basically said whatever deal with it but the younger lady offered to fix it but I didn’t have time.
Ashley C.
First and probably last time going to this location. There was a fly flying around in one of the cases with all of the cookies. I know the worker pulling cookies had to see it..maybe not? I don't know. I changed my mind and made sure to get my cookies from the other case just hoping there wasn't one in that one as well that I missed.
Wendy Crouse
I could not have asked for a better design for a cookie cake!!! My husband celebrated 10 years of working for Baytown Fire Department and I asked them to include a "Happy 10 years of service message" and then asked if they could maybe add a firetruck or fire or something symbolic to the fire department. They went above and beyond! This was more than I ever could have imagined. My husband was so excited and so surprised. Their decorating was top notch! There was an "s" missing in the word "years" but honestly I didn't catch it at first looking at the cake. They did a great job!!!
PopKernel 28
A really nice place, it's really clean too. We came in here and were even offered samples of the cookies that tasted amazing. There was also an incident with another client but the workers responded to it quickly and responsibly. Would recommend to anyone, they are lovely too.
Aaliyah Jeffery
The service was great and fast I walked in and got a cake in less than 10 min :) def recommend
Shameka J.
The ice cream is delicious and the service is nice. I like to watch them make the ice cream and i just really like the place. 9/10 i would definitely recommend
The employees in this store are polite, efficient and helpful. And do good work
sara runnels
This has to be the greatest GAC I have ever had we will definitely be visiting again for other birthday bashes! ? thank you to the person who decorated this you seriously did amazing don’t ever change
Bryson G.
They suck always out of ice cream and never have waffle cones! Would not recommend at all!
Thomas “Marty” Murray
Other than the popularity and crowds and pricey ice cream, this place is awesome. I love the Amaretto with silvered almonds in the tasty waffle cone.
William Bryant
Shakes are horrible and was told no peanut butter sauce for peanut butter galaxy. Birthday cookie was wrong and it is unorganized
While i have only been to this place a certain amount of times, i did enjoy working here for an internship in the sunmer years ago. The food was always great, i had good training for phone calls, over the counter service, baking cookies and cookie cakes, even dealing with certain customers who had expectations that were not met.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cake, Chocolate Chip Cookie, Sugar Cookie
Always get my niece a cake for her birthday. Easy ordering online...
Atmosphere: 3
Food: 5
Service: 5
One employee was extremely rude, sat on their phones the entire time I was inside, Was rude to my 9 year old daughter. Was out of cones and made us pay $1.69 extra to even get ice cream, and was just sitting on her instead of making more cones. This employee with glasses and a beaten up great American cookie hat should be fired immediately. Also the prices are outrageous.
Atmosphere: 1
Food: 1
Service: 1
The Marble Slab ice cream was not made properly. The coloring and flavoring were both off. The workers behaved as if we were bothering them by wanting to order. The photo is me showing my kids how strange the strawberry ice cream looked. It's always been a light pink. I got a sample and all you could taste was did coloring. Extremely disappointing.The cookie my husband bought was fine.
This place is going down, this my second time here this week and I’ve experienced a problem both times. First time they gave me old/stale cookie slices and now today I pick my son birthday cookie up and I wasn’t satisfied with it. The lady at the front basically said whatever deal with it but the younger lady offered to fix it but I didn’t have time.
First and probably last time going to this location. There was a fly flying around in one of the cases with all of the cookies. I know the worker pulling cookies had to see it..maybe not? I don't know. I changed my mind and made sure to get my cookies from the other case just hoping there wasn't one in that one as well that I missed.
I could not have asked for a better design for a cookie cake!!! My husband celebrated 10 years of working for Baytown Fire Department and I asked them to include a "Happy 10 years of service message" and then asked if they could maybe add a firetruck or fire or something symbolic to the fire department. They went above and beyond! This was more than I ever could have imagined. My husband was so excited and so surprised. Their decorating was top notch! There was an "s" missing in the word "years" but honestly I didn't catch it at first looking at the cake. They did a great job!!!
A really nice place, it's really clean too. We came in here and were even offered samples of the cookies that tasted amazing. There was also an incident with another client but the workers responded to it quickly and responsibly. Would recommend to anyone, they are lovely too.
The service was great and fast I walked in and got a cake in less than 10 min :) def recommend
The ice cream is delicious and the service is nice. I like to watch them make the ice cream and i just really like the place. 9/10 i would definitely recommend
Restaurantji Recommends
The employees in this store are polite, efficient and helpful. And do good work
This has to be the greatest GAC I have ever had we will definitely be visiting again for other birthday bashes! ? thank you to the person who decorated this you seriously did amazing don’t ever change
They suck always out of ice cream and never have waffle cones! Would not recommend at all!
Other than the popularity and crowds and pricey ice cream, this place is awesome. I love the Amaretto with silvered almonds in the tasty waffle cone.
Shakes are horrible and was told no peanut butter sauce for peanut butter galaxy. Birthday cookie was wrong and it is unorganized