I ordered them on Door Dash and my order was canceled for no reason. Give a reason to WHY it was canceled! I will no longer be ordering from this location.
R S
Food tasted good, but pizza raw in center. Agent was friendly.
Atmosphere: 4
Food: 2
Service: 4
Michael Haskett
Pizza Hut is a great place to eat. I've always gone to Pizza Hut and I would rather go to Pizza Hut than any other place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
jerri smith
Order was ready in a few mins... nice staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
April Beard
I love these guys at Dowlen Road Beaumont, Texas. Always so helpful and friendly. Jeremy and James and Kenneth always make me laugh and feel just like family. Keep up the Great work guys! ?
Atmosphere: 5
Food: 5
Service: 5
Tyquisha Chapman
The pizza hut on Dowlen rd in beaumont tx is the worst!!! Customer service was very rude hung up in my face. I couldn't get in contact with the store and my pizza came over a hour behind schedule. It was cold as if it came straight out the refrigerator
Diamond Davis
I called to place an order after I placed the order the guy said 61.00 I said 61.00 he then said if you go online and place your order you would have better deal. Well I placed my order online and got less food for 50.00 and I could have gotten what I wanted for 60.00 we placed the order for delivery well after about 35 minutes I called to check my order well it's was sitting in the store for delivery I spoke with the young manager he sounded you he was rude and inconsiderate I told him I would not have ordered online but the person in his store told me so he apologized he said your order is here and warm, not. The bread sticks had dried out the wings was cold the pizza was cold I did tell Cody I was going to give a bad review he cared less....got smart with me I asked him for corporate number which he said he didn't have I would have to find it on my own what talking about nasty customer service. Pizza Hut I'm done I should have dealt with little Caesars. Never again pizza hut12/1/23
Order was cold. Delivery driver was rude. The restaurant was less than a mile from my Delivery location.
Haylee H.
Brenden, was so patient and helpful when I called in to place a carry out order! He made sure before hanging up that the pick up location was correct which I thought was so thoughtful considering they normally never ask this question! We order here very often and our food is always amazing and ready for pick up quickly! We will continue to order from this location.
Amie Draper-guillory
The store on dowlen in the conns parking lot is awesome great customer service clean restaurant and pizza was great and exactly how I asked it to b made
Chris Ciampo
I ‘try’ to understand when I order pizza that I am not the only person who is making an order from Pizza Hut. I always get an ‘estimated’ delivery time and I kinda expect that to be give or take 10 minutes or so. My delivery was 40 minutes past the ‘out for delivery’ time shown on the app. I called got the reason it was taking a bit of extra time (we got slammed with a large order’) was the reason today. I say to myself..ok..I can live with that..maybe. Well the order arrived just about a total of 45 minutes after the out for delivery time. My pizza melt was cold, my cinnamon sticks were room temperature and my boneless wings were were so not hot as you would expect. I love Pizza Hut pizza! When I want pizza that is who I order from! You know..a $40.00 dollar order should be important enough to warrant ‘hot and timely’ delivery in my book. Maybe I will have to look into another pizzeria.
Rikell Romar
I really do appreciate the general manager at Pizza Hut Mr. James Berry… he has such great customer service and has a heart for people!!! I pray there are more people in the world like him!!! My pizza was fresh and delicious and after a long hard week I thank God for people like Mr. James!!! Thank you!!!
Best Pizza Hut in Beaumont.
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza, Cinnabon Mini Rolls, Supreme Pizza, Breadsticks, Ultimate Chocolate Chip Cookie, Breaded Boneless Wings, Cheese Pizza, Honey BBQ, Icing Dip, Meat Lovers Pizza, Cheese Sticks, Pepperoni Pizza
The whole staff and ma are awesome.Parking: Dowlen plenty parking and handicap ♿️ parking also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings, Meat Lovers Pizza
Carry out only location. My pizza was ready when I got there, prepared correctly & tasted good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza, Chicken Alfredo Sauce, Oven-Baked Cheesy Alfredo Pasta, Breaded Boneless Wings, Meat Lovers Pizza
I ordered them on Door Dash and my order was canceled for no reason. Give a reason to WHY it was canceled! I will no longer be ordering from this location.
Food tasted good, but pizza raw in center. Agent was friendly.
Atmosphere: 4
Food: 2
Service: 4
Pizza Hut is a great place to eat. I've always gone to Pizza Hut and I would rather go to Pizza Hut than any other place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
Order was ready in a few mins... nice staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I love these guys at Dowlen Road Beaumont, Texas. Always so helpful and friendly. Jeremy and James and Kenneth always make me laugh and feel just like family. Keep up the Great work guys! ?
Atmosphere: 5
Food: 5
Service: 5
The pizza hut on Dowlen rd in beaumont tx is the worst!!! Customer service was very rude hung up in my face. I couldn't get in contact with the store and my pizza came over a hour behind schedule. It was cold as if it came straight out the refrigerator
I called to place an order after I placed the order the guy said 61.00 I said 61.00 he then said if you go online and place your order you would have better deal. Well I placed my order online and got less food for 50.00 and I could have gotten what I wanted for 60.00 we placed the order for delivery well after about 35 minutes I called to check my order well it's was sitting in the store for delivery I spoke with the young manager he sounded you he was rude and inconsiderate I told him I would not have ordered online but the person in his store told me so he apologized he said your order is here and warm, not. The bread sticks had dried out the wings was cold the pizza was cold I did tell Cody I was going to give a bad review he cared less....got smart with me I asked him for corporate number which he said he didn't have I would have to find it on my own what talking about nasty customer service. Pizza Hut I'm done I should have dealt with little Caesars. Never again pizza hut12/1/23
Food: 1
Service: 1
Restaurantji Recommends
Order was cold. Delivery driver was rude. The restaurant was less than a mile from my Delivery location.
Brenden, was so patient and helpful when I called in to place a carry out order! He made sure before hanging up that the pick up location was correct which I thought was so thoughtful considering they normally never ask this question! We order here very often and our food is always amazing and ready for pick up quickly! We will continue to order from this location.
The store on dowlen in the conns parking lot is awesome great customer service clean restaurant and pizza was great and exactly how I asked it to b made
I ‘try’ to understand when I order pizza that I am not the only person who is making an order from Pizza Hut. I always get an ‘estimated’ delivery time and I kinda expect that to be give or take 10 minutes or so. My delivery was 40 minutes past the ‘out for delivery’ time shown on the app. I called got the reason it was taking a bit of extra time (we got slammed with a large order’) was the reason today. I say to myself..ok..I can live with that..maybe. Well the order arrived just about a total of 45 minutes after the out for delivery time. My pizza melt was cold, my cinnamon sticks were room temperature and my boneless wings were were so not hot as you would expect. I love Pizza Hut pizza! When I want pizza that is who I order from! You know..a $40.00 dollar order should be important enough to warrant ‘hot and timely’ delivery in my book. Maybe I will have to look into another pizzeria.
I really do appreciate the general manager at Pizza Hut Mr. James Berry… he has such great customer service and has a heart for people!!! I pray there are more people in the world like him!!! My pizza was fresh and delicious and after a long hard week I thank God for people like Mr. James!!! Thank you!!!