A nice little place mostly used for takeout it seems. Food was good and service was good. I would say the menu was so big it was a bit overwhelming to decide. Dined in and while I appreciated the seating, I would note a couple things that could improve: 1. There is an odd smell in the entryway between the two sets of doors that is not appetizing for a restaurant. Also, the first booth seemed to be a dumping spot or work station with a half eaten cake, supplies, and other junk on it that was unappealing to dine in customers.
Atmosphere: 3
Food: 5
Service: 5
Ashley
We ordered from here and they never even brought our food at 7pm on a Sunday. We called multiple times no answer and they charged our card. Do not trust this plane
Evelyn Lee
You get SO much wonderful food for your dollar here! It's absolutely delicious!!! This is my families Favorite Chinese restaurant! Everyone who works there deserves extra tips! Like, truly!
It pains me to say this, but if you want consistently bad experience, this is the place for you. When we moved to Bedford in 2017 I'd order from MoonWok almost every week for 4 years. About three years ago they started going downhill, and two years ago it just became unbearable. Rumor is that ownership changed. We decided to give them a try last year for the first time in two years and the food was subpar to put it politely (the salt and pepper chicken wings came in a paper bag instead of the normal container, which soaked through and leaked jalepeno and grease all over the other containers. The spring rolls came with literal peanut butter instead of a typical peanut sauce, and the flat noodles were sauceless and dry). We said "never again". This past Saturday we were hungover and decided to give it another go for old times sake. We ordered online at 3:30pm. At 4:45 I called because the food had not yet been delivered and the ETA was 30-60 minutes. They told us it was delivered to the wrong house by mistake, that they would remake it and deliver within 30 minutes. 45 minutes later, at 5:30, it had still not arrived. I called and asked for a refund and to cancel my order, but they refused the refund and said that the order was on the way. It had been literally 2 hours at this point, and the food did arrive while I was on the phone with them so I hung up just to be done with it. The food was hot and fresh, but... tasteless. Chinese food can sometimes be too salty, but never have i had bland Chinese food! They called about an hour later and offered me 50% off my next order, but I there was no reference or code or coupon or anything they could give me, they just said they would remember. I don't expect them to remember and I dont plan on cashing it in, unfortunately. I miss the old MoonWok :(
Food: 3
Service: 1
Recommended dishes: Hot and Sour Soup
Danielle Alexanne
My go to place! The family deal is perfect for my family especially when we are just to exhausted to cook, everytime my husband picks it up they are always extremely nice.
Food is ok for value, people are nice, but place feels dirty...and there is a sewer
Atmosphere: 1
Food: 3
Service: 4
lissette murillo
Delicious Food, very clean place, not expensive, I recommend Moon Wok to visit this
Atmosphere: 5
Food: 5
Service: 5
Tiffany S.
I've eaten here a few times. Nothing was really good except the salt and pepper wings. I do not recommend the sushi rolls. They can work on customer service. The young girl got frustrated and hung up on me when I couldn't find where my order was delivered.
Robert Cristian
Best won ton
Atmosphere: 5
Food: 5
Service: 5
bright165
Too bad i can’t give 0 stars. This place is a joke. They can’t even get a simple order correct when I was the only one there. And i waited 15 minutes in the drive thru because they forgot about me. Is this place for real??? Don’t waste your money or time. My white rice was disgusting but it was supposed to be fried rice.
Good in taste, good customer service. Clean restaurant. Quality and quantity were both good. Spice level was low according to my taste, but staff suggested me to add some chilly flack sauce like thing which was available on tables, so that improved spice level....overall, it's a good restaurant, providing good, clean, and hygienic service with a good food taste and options. The restroom was clean as well. Love it. Will visit again
Atmosphere: 4
Food: 4
Service: 5
bird ricker
great service great food, i got the orange chicken meal and vegetable fried rice with cashews, all was tasty and delicious, cooked to order, drinks are canned/bottled in a fridge at the front, not sure if theres a soda fountain, staff was very friendly and conversational, will be returning for lunch in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Joseph Magee
Great food! Great lunch specials! Always good here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chow Mein
Bobby Martin
The people are awesome. Good food also I get my lo mein here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
Shay K.
A hit in miss with this place some days are better than others. Food is just okay. Customer service is always good.
A nice little place mostly used for takeout it seems. Food was good and service was good. I would say the menu was so big it was a bit overwhelming to decide. Dined in and while I appreciated the seating, I would note a couple things that could improve: 1. There is an odd smell in the entryway between the two sets of doors that is not appetizing for a restaurant. Also, the first booth seemed to be a dumping spot or work station with a half eaten cake, supplies, and other junk on it that was unappealing to dine in customers.
Atmosphere: 3
Food: 5
Service: 5
We ordered from here and they never even brought our food at 7pm on a Sunday. We called multiple times no answer and they charged our card. Do not trust this plane
You get SO much wonderful food for your dollar here! It's absolutely delicious!!! This is my families Favorite Chinese restaurant! Everyone who works there deserves extra tips! Like, truly!
Food: 5
Service: 5
Recommended dishes: Sweet & Sour Chicken, Chicken Fried Rice
It pains me to say this, but if you want consistently bad experience, this is the place for you. When we moved to Bedford in 2017 I'd order from MoonWok almost every week for 4 years. About three years ago they started going downhill, and two years ago it just became unbearable. Rumor is that ownership changed. We decided to give them a try last year for the first time in two years and the food was subpar to put it politely (the salt and pepper chicken wings came in a paper bag instead of the normal container, which soaked through and leaked jalepeno and grease all over the other containers. The spring rolls came with literal peanut butter instead of a typical peanut sauce, and the flat noodles were sauceless and dry). We said "never again". This past Saturday we were hungover and decided to give it another go for old times sake. We ordered online at 3:30pm. At 4:45 I called because the food had not yet been delivered and the ETA was 30-60 minutes. They told us it was delivered to the wrong house by mistake, that they would remake it and deliver within 30 minutes. 45 minutes later, at 5:30, it had still not arrived. I called and asked for a refund and to cancel my order, but they refused the refund and said that the order was on the way. It had been literally 2 hours at this point, and the food did arrive while I was on the phone with them so I hung up just to be done with it. The food was hot and fresh, but... tasteless. Chinese food can sometimes be too salty, but never have i had bland Chinese food! They called about an hour later and offered me 50% off my next order, but I there was no reference or code or coupon or anything they could give me, they just said they would remember. I don't expect them to remember and I dont plan on cashing it in, unfortunately. I miss the old MoonWok :(
Food: 3
Service: 1
Recommended dishes: Hot and Sour Soup
My go to place! The family deal is perfect for my family especially when we are just to exhausted to cook, everytime my husband picks it up they are always extremely nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Fried Fried Rice, Broccoli Beef, Sweet & Sour Chicken, Sesame Chicken, Egg Drop Soup
Food is ok for value, people are nice, but place feels dirty...and there is a sewer
Atmosphere: 1
Food: 3
Service: 4
Delicious Food, very clean place, not expensive, I recommend Moon Wok to visit this
Atmosphere: 5
Food: 5
Service: 5
I've eaten here a few times. Nothing was really good except the salt and pepper wings. I do not recommend the sushi rolls. They can work on customer service. The young girl got frustrated and hung up on me when I couldn't find where my order was delivered.
Best won ton
Atmosphere: 5
Food: 5
Service: 5
Too bad i can’t give 0 stars. This place is a joke. They can’t even get a simple order correct when I was the only one there. And i waited 15 minutes in the drive thru because they forgot about me. Is this place for real??? Don’t waste your money or time. My white rice was disgusting but it was supposed to be fried rice.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good in taste, good customer service. Clean restaurant. Quality and quantity were both good. Spice level was low according to my taste, but staff suggested me to add some chilly flack sauce like thing which was available on tables, so that improved spice level....overall, it's a good restaurant, providing good, clean, and hygienic service with a good food taste and options. The restroom was clean as well. Love it. Will visit again
Atmosphere: 4
Food: 4
Service: 5
great service great food, i got the orange chicken meal and vegetable fried rice with cashews, all was tasty and delicious, cooked to order, drinks are canned/bottled in a fridge at the front, not sure if theres a soda fountain, staff was very friendly and conversational, will be returning for lunch in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Great food! Great lunch specials! Always good here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chow Mein
The people are awesome. Good food also I get my lo mein here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
A hit in miss with this place some days are better than others. Food is just okay. Customer service is always good.