I ordered my food online yesterday at 6:32pm. I orderedRegular Hot Chicken Tenders, Fired Up- Medium, Comeback Sauce, House Made Bleu Cheese with a side of Seasoned Tots. I arrived at 6:52pm to pick up my food and the server tells me that they don't have an order for me. I show her my receipt and I'm told that it's going to take another 8 minutes. When she finally brings the food out, she brings sandwiches with fries. I make her aware of the mistake.She corrects the sandwich part, but then tells me that they are out of tater tots and Comeback Sauce. The "House made Blue Cheese, turns out to be Kraft Blue Cheese packets.When I finally start to eat my chicken, I find out the hard way that I have the extra spicy tenders.Terrible presentation, terrible customer service and they will not get any business from my office in the future.Trailer Birds is Trailer Trash!
Atmosphere: 2
Food: 2
Service: 1
Anthony
Worse chicken sandwich in my life. This place is awful can not believe I spent money on this
Nicole Delgado
This is not trailer birds this is Dickys BBQ. Chicken stripes were burnt dry fry’s were nasty. Never again will I return here since this is a BBQ place. Shouldn’t be advertising a different name when this is a BBQ place. Needs to stay that way
Kelsey Contreras
Worst Nashville Hot Chicken restaurant in DFW. The food has no flavor. They messed up my ordered and gave me Nashville Fries instead of Nashville Tots. I ordered the spiciest sandwich they had on the menu and it was highly disappointing. The chicken quality is about the same as Krogers frozen chicken tenders. McDonald’s chicken sandwich is way better than Trailer Birds sandwich. This restaurant is also highly overpriced considering the quality and amount of food served. The chicken sandwich is $8 and is a bun with two tenders, nothing more.
Maynard Ahner
Horrible. The chicken sandwich is just two tiny dry chicken nuggets between bread. The fries all came slimy and under done. Avoid at all costs.Edit: Changed from 1 to 3 because trailer birds support cared enough to reach out.
John Mentus
Tried ordering delivery from a special they were offering on their website. Website shows they offer free delivery, but couldn’t complete the order because it said date and time were blank (despite I had it filled out). The error message said to contact the store. Upon calling the store, they said they do not offer delivery and I needed to pick up the order. I have an compromised immune system from cancer… if I wanted to pick up I wouldn’t be trying to order delivery.To make matters worse, the site claim free delivery, but the location doesn’t. And the special they offered is only available through their site. Very bad user experience. While the employee that answered the phone was nice, corporate needs to fix these small things that lead to very bad customer service.
Nate Hammel
Ordered on door dash to check this place out ! The tots with Cajun and cheese topping were the bomb ! The chicken sandwich had just enough spice and that fubar sauce was great ! I’ll order again soon !
Jenny Torres
I never write bad reviews but I feel like I have to for this one, I Ordered through Uber and our order came out to $40. The restaurant is at a Dickeys BBQ. The portion sizes were super small, the chicken sandwhich bread is super stale and hard. They did not have everything we ordered and still charged us for it. Chicken was dry and overall quality of the food was bad. Save your time, save your money.
I ordered my food online yesterday at 6:32pm. I orderedRegular Hot Chicken Tenders, Fired Up- Medium, Comeback Sauce, House Made Bleu Cheese with a side of Seasoned Tots. I arrived at 6:52pm to pick up my food and the server tells me that they don't have an order for me. I show her my receipt and I'm told that it's going to take another 8 minutes. When she finally brings the food out, she brings sandwiches with fries. I make her aware of the mistake.She corrects the sandwich part, but then tells me that they are out of tater tots and Comeback Sauce. The "House made Blue Cheese, turns out to be Kraft Blue Cheese packets.When I finally start to eat my chicken, I find out the hard way that I have the extra spicy tenders.Terrible presentation, terrible customer service and they will not get any business from my office in the future.Trailer Birds is Trailer Trash!
Atmosphere: 2
Food: 2
Service: 1
Worse chicken sandwich in my life. This place is awful can not believe I spent money on this
This is not trailer birds this is Dickys BBQ. Chicken stripes were burnt dry fry’s were nasty. Never again will I return here since this is a BBQ place. Shouldn’t be advertising a different name when this is a BBQ place. Needs to stay that way
Worst Nashville Hot Chicken restaurant in DFW. The food has no flavor. They messed up my ordered and gave me Nashville Fries instead of Nashville Tots. I ordered the spiciest sandwich they had on the menu and it was highly disappointing. The chicken quality is about the same as Krogers frozen chicken tenders. McDonald’s chicken sandwich is way better than Trailer Birds sandwich. This restaurant is also highly overpriced considering the quality and amount of food served. The chicken sandwich is $8 and is a bun with two tenders, nothing more.
Horrible. The chicken sandwich is just two tiny dry chicken nuggets between bread. The fries all came slimy and under done. Avoid at all costs.Edit: Changed from 1 to 3 because trailer birds support cared enough to reach out.
Tried ordering delivery from a special they were offering on their website. Website shows they offer free delivery, but couldn’t complete the order because it said date and time were blank (despite I had it filled out). The error message said to contact the store. Upon calling the store, they said they do not offer delivery and I needed to pick up the order. I have an compromised immune system from cancer… if I wanted to pick up I wouldn’t be trying to order delivery.To make matters worse, the site claim free delivery, but the location doesn’t. And the special they offered is only available through their site. Very bad user experience. While the employee that answered the phone was nice, corporate needs to fix these small things that lead to very bad customer service.
Ordered on door dash to check this place out ! The tots with Cajun and cheese topping were the bomb ! The chicken sandwich had just enough spice and that fubar sauce was great ! I’ll order again soon !
I never write bad reviews but I feel like I have to for this one, I Ordered through Uber and our order came out to $40. The restaurant is at a Dickeys BBQ. The portion sizes were super small, the chicken sandwhich bread is super stale and hard. They did not have everything we ordered and still charged us for it. Chicken was dry and overall quality of the food was bad. Save your time, save your money.
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