Happy customer for almost 10 years.I read some of the other reviews and cannot believe anyone has had a bad experience here. The lunch time staff are amazing and have never had a bad experience in 10 years. If I was their boss I would give them all raises. You can tell the woman that work there actually care about their job and it clearly shows with the quality food and great customer service I have received over the years. No other Taco Bell has come close in my opinion to their awesome service and great food.
Atmosphere: 5
Food: 5
Service: 5
Starlah G.
CJ, with the night crew, went above and beyond to make sure that my daughter and I vegan needs were met! I understand that it's hard to be a vegan in this fast food world, but this location took their time to make it happen! Thank you CJ!!!!!!!!!!! People like you make this world that much better.
Love it here, its so convenient that its close to a hotel me and my husband travel alot and we love this taco
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Burrito
Paul Lopez
Wow! $14 bucks for 4 tacos and 2.60 for a small container of fake cheese wiz. I'm usually ok with taco bells food quality but this i had to post! My tacos had a sliver of meat in them. I was dining in so I figured no big deal I'll let them know so I can get another one. Maybe just a mistake but no it was like that on all the tacos. When I told the lady upfront about it she said there was meat in there as If there was no problem. The guy with seventeen face piercings was nowhere to be found and the lady barely knew English. I then asked if I took a picture and posted it online they would be ok with that? They then offered to make me a new taco, I told them no thanks as I don't trust fast food chains not to spit in my food after making them work twice as hard over something that should've never been an issue in the first place. Your selling frozen bags that turn into meat with water added and cheap canned cheese sauce. Atleast give us a good amount if your going to charge what real Mexican restaurants charge for a real plate of food. I'll never go back to this side for food as every fast food place on this street is all the same. Poor management and lazy employees cutting corners. They will be working there for the next 40 years and they know it so I guess they don't care. I'll be heading to Los cucos from now on to get real Mexican food with nice customer service for an extra buck.
Atmosphere: 1
Food: 1
Service: 1
Paul McGinty
Totally awsome. Great service and wonderful
Atmosphere: 5
Food: 5
Service: 5
Matthew W.
This usto be a great Taco Bell always got what you ordered. Now they always forget to add something and they don't care. I'd give it zero if I could spend money on something you expect to get what you pay for at the least.
Cynthia Wells
Awesome staff very
Atmosphere: 5
Food: 5
Service: 5
Scott Hoskins
Could not hear the attendant to understand his requests on order. Staff get it quick but communication could use better microphones or slower speech. Frustrating.
Absolutely wonderful owners and staff. Rough day and they were nothing but uplifting and definitely brightened my day.
Atmosphere: 5
Food: 5
Service: 5
GND Gaming
Wow! This place is extraordinary folks, let's get a few things said, Okay so I go inside the dang place and they don't want me ordering from the counter. They tell me "order from the kiosk". I can only use cash as my cards are not working right now. Okay the next day I go thru the drive thru expecting to get thru faster and I get up to the window after waiting in line and they tell me the don't accept cash. What kind of management doesn't accept legal US tender. This place needs new employees.
Atmosphere: 2
Food: 3
Service: 1
Chris Oseitutu
Every time I come here the staff is so nice, very friendly and they go above and beyond to get you what you need. Best Taco Bell I’ve been to.
Andres Sotelo
If y'all go here check your food before leaving these people don't know how to get a food order right was missing food it wasn't even busy
Atmosphere: 1
Food: 3
Service: 1
Dean Rodgers
This location should just have robots to serve you. Do not go inside. Use the drive up only. Food is very poor and I made the mistake of going inside to order. And I had to use the machine to order. I'm sure it's because of available help. What is the country coming to? They increase the hourly pay and lower the quality of the food and then you get a taco for the price of a steak. No more
Happy customer for almost 10 years.I read some of the other reviews and cannot believe anyone has had a bad experience here. The lunch time staff are amazing and have never had a bad experience in 10 years. If I was their boss I would give them all raises. You can tell the woman that work there actually care about their job and it clearly shows with the quality food and great customer service I have received over the years. No other Taco Bell has come close in my opinion to their awesome service and great food.
Atmosphere: 5
Food: 5
Service: 5
CJ, with the night crew, went above and beyond to make sure that my daughter and I vegan needs were met! I understand that it's hard to be a vegan in this fast food world, but this location took their time to make it happen! Thank you CJ!!!!!!!!!!! People like you make this world that much better.
Great service excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Chicken Taco, Burrito
Taco bell on mason rd has the best service and the freshest food in Katy/Houston.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Chicken Taco, Crispy Tortilla, Crunchwrap Supreme Combo 9, Burrito
Love it here, its so convenient that its close to a hotel me and my husband travel alot and we love this taco
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Burrito
Wow! $14 bucks for 4 tacos and 2.60 for a small container of fake cheese wiz. I'm usually ok with taco bells food quality but this i had to post! My tacos had a sliver of meat in them. I was dining in so I figured no big deal I'll let them know so I can get another one. Maybe just a mistake but no it was like that on all the tacos. When I told the lady upfront about it she said there was meat in there as If there was no problem. The guy with seventeen face piercings was nowhere to be found and the lady barely knew English. I then asked if I took a picture and posted it online they would be ok with that? They then offered to make me a new taco, I told them no thanks as I don't trust fast food chains not to spit in my food after making them work twice as hard over something that should've never been an issue in the first place. Your selling frozen bags that turn into meat with water added and cheap canned cheese sauce. Atleast give us a good amount if your going to charge what real Mexican restaurants charge for a real plate of food. I'll never go back to this side for food as every fast food place on this street is all the same. Poor management and lazy employees cutting corners. They will be working there for the next 40 years and they know it so I guess they don't care. I'll be heading to Los cucos from now on to get real Mexican food with nice customer service for an extra buck.
Atmosphere: 1
Food: 1
Service: 1
Totally awsome. Great service and wonderful
Atmosphere: 5
Food: 5
Service: 5
This usto be a great Taco Bell always got what you ordered. Now they always forget to add something and they don't care. I'd give it zero if I could spend money on something you expect to get what you pay for at the least.
Awesome staff very
Atmosphere: 5
Food: 5
Service: 5
Could not hear the attendant to understand his requests on order. Staff get it quick but communication could use better microphones or slower speech. Frustrating.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Absolutely wonderful owners and staff. Rough day and they were nothing but uplifting and definitely brightened my day.
Atmosphere: 5
Food: 5
Service: 5
Wow! This place is extraordinary folks, let's get a few things said, Okay so I go inside the dang place and they don't want me ordering from the counter. They tell me "order from the kiosk". I can only use cash as my cards are not working right now. Okay the next day I go thru the drive thru expecting to get thru faster and I get up to the window after waiting in line and they tell me the don't accept cash. What kind of management doesn't accept legal US tender. This place needs new employees.
Atmosphere: 2
Food: 3
Service: 1
Every time I come here the staff is so nice, very friendly and they go above and beyond to get you what you need. Best Taco Bell I’ve been to.
If y'all go here check your food before leaving these people don't know how to get a food order right was missing food it wasn't even busy
Atmosphere: 1
Food: 3
Service: 1
This location should just have robots to serve you. Do not go inside. Use the drive up only. Food is very poor and I made the mistake of going inside to order. And I had to use the machine to order. I'm sure it's because of available help. What is the country coming to? They increase the hourly pay and lower the quality of the food and then you get a taco for the price of a steak. No more
Atmosphere: 1
Food: 1
Service: 1