Everybody was lost at restaurant.No one knew what they were doing.Worst service and food
Atmosphere: 1
Food: 1
Service: 1
Efrain C.
All staffs are very bad services for disability because they didn't patience for disability people. They cutting off disability people by line. Bad qualities.
Atmosphere: 1
Service: 1
Jeremy Knight
If you get a classic combo, this place is about as economical of a choice for food as you can find.
Mizrraim Medrano
Awesome all around! Good food, great service.I give it five stars… but tortillas should be free for the price they already charge for the chicken!
Atmosphere: 5
Food: 5
Service: 5
David Garza
EPL Fired grilled chicken is freaking amazing. Perfectly grilled chicken and the citrus marinade is awesome. The Pollo bowl combo is also freaking super good and a good deal. The rice, beans & chopped chicken is fantastic and it will fill you up. Furthermore, the customer service is also outstanding! 5 Stars all the way around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Piece Leg and Thigh with Double Mashed and Chips
Jeff Guy
Fast food, great
Atmosphere: 3
Food: 5
Service: 4
Sandra M.
I've only used their drive thru for a quick and convenient meal. I love their chicken and avocado burrito. Their salsas are delicious. Plenty of choices for the entire family.
Atmosphere: 5
Food: 5
Service: 5
Madison Gonzalez
Really Bad experience today. Was being very rushed and employees were very rude. Apart from being rude they forgot to add the main course (chicken) to my order.
Atmosphere: 1
Food: 5
Service: 1
Jean Ross
I just returned from ordering at this, my local El Pollo Loco. In the past this restaurant has been my "go to" for quick meals. Tonight, the person taking the orders through the drive through was surly and rude, got the order at the drive through speaker, when I pulled up to the window charged too much for the order and when I asked her to check because it seemed high, she still had the order wrong, claimed to have corrected the order and then ordered me to move forward, and when she came out to bring my order to the car, had it wrong again. What I received was a skimpy, wilted salad for $10.00. I'm afraid this location has lost my business for a long time.
Went threw the drive thru and I had the worst service, rude mean folks. Its a good thing the chicken is delicious,
Food: 4
Service: 1
Recommended dishes: Pollo Bowl
Monique Latigo
Loved it when they had the carnitas quesadilla but turns out it was limited time the meat was so juicy and tasty especially with the cilantro salsa it def. Hit the spot so tried the chicken avocado quesadilla and taste alittle similar but still good! Started going recently because of the carnitas quesadilla but now im liking the chicken avicado... good food sometimes varies on them giving me chips when i order it as a meal i guess depending on the person tending you.Parking: Plenty of parking on the side and back of the restaurantWheelchair accessibility: Easy entrance for people who are in a wheelchair and parking right at the door for them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Tostada Salad, Chips and Salsa
Jay Saxon
They serve fresh, quality, well seasoned and prepared food at a fair price in a clean environment. Service was also excellent.Parking: Handicap spaces well planned. Good access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Tostada Salad
Josefina Trejo
The majority of fast food places if not all, will let you know at the ordering intercom to please wait a minute if they are busy. Which is understandable as they are extremely busy and multitasking. However, this place won’t let you know and you’ll be waiting to order wondering if the ordering box even works. Just some constructive criticism and perhaps learn to implement this “please wait a minute” instead of leaving the customer waiting. In addition, please do not send the customer back in line. Uncalled for.
Atmosphere: 1
Food: 1
Service: 1
Miatha Pizana
Well I don't know what to say but my experience on this salad was meh! I hate it when they put hard chunks of chicken, not fresh, just dry. It gets me agitated that you pay so much for this salad that the taste isn't there, and what's with the letus cores y'all seriously, and it says Avocado salad really 2 slices.... yall need improvement on those salads I mean if you know it is a bit amount of chicken the least you can put is freshly cut pieces it be nice and hot not all sitting there who knows how long chicken and have an aweful taste that you have to put the dressing to make it moist and even then not all that. It used to be awesome. idk what happened, maybe lazy, or just don't care. But if you the ones behind counter if you were on our side I bet you would get a nice salad and yes we the people pay but expect our moneys worth and not the false photos on the board and get a flop. Get it together. Everyone pays and expects good food.
The Chicken is GoodMac & Cheese ??
Everybody was lost at restaurant.No one knew what they were doing.Worst service and food
Atmosphere: 1
Food: 1
Service: 1
All staffs are very bad services for disability because they didn't patience for disability people. They cutting off disability people by line. Bad qualities.
Atmosphere: 1
Service: 1
If you get a classic combo, this place is about as economical of a choice for food as you can find.
Awesome all around! Good food, great service.I give it five stars… but tortillas should be free for the price they already charge for the chicken!
Atmosphere: 5
Food: 5
Service: 5
EPL Fired grilled chicken is freaking amazing. Perfectly grilled chicken and the citrus marinade is awesome. The Pollo bowl combo is also freaking super good and a good deal. The rice, beans & chopped chicken is fantastic and it will fill you up. Furthermore, the customer service is also outstanding! 5 Stars all the way around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Piece Leg and Thigh with Double Mashed and Chips
Fast food, great
Atmosphere: 3
Food: 5
Service: 4
I've only used their drive thru for a quick and convenient meal. I love their chicken and avocado burrito. Their salsas are delicious. Plenty of choices for the entire family.
Atmosphere: 5
Food: 5
Service: 5
Really Bad experience today. Was being very rushed and employees were very rude. Apart from being rude they forgot to add the main course (chicken) to my order.
Atmosphere: 1
Food: 5
Service: 1
I just returned from ordering at this, my local El Pollo Loco. In the past this restaurant has been my "go to" for quick meals. Tonight, the person taking the orders through the drive through was surly and rude, got the order at the drive through speaker, when I pulled up to the window charged too much for the order and when I asked her to check because it seemed high, she still had the order wrong, claimed to have corrected the order and then ordered me to move forward, and when she came out to bring my order to the car, had it wrong again. What I received was a skimpy, wilted salad for $10.00. I'm afraid this location has lost my business for a long time.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Went threw the drive thru and I had the worst service, rude mean folks. Its a good thing the chicken is delicious,
Food: 4
Service: 1
Recommended dishes: Pollo Bowl
Loved it when they had the carnitas quesadilla but turns out it was limited time the meat was so juicy and tasty especially with the cilantro salsa it def. Hit the spot so tried the chicken avocado quesadilla and taste alittle similar but still good! Started going recently because of the carnitas quesadilla but now im liking the chicken avicado... good food sometimes varies on them giving me chips when i order it as a meal i guess depending on the person tending you.Parking: Plenty of parking on the side and back of the restaurantWheelchair accessibility: Easy entrance for people who are in a wheelchair and parking right at the door for them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Tostada Salad, Chips and Salsa
They serve fresh, quality, well seasoned and prepared food at a fair price in a clean environment. Service was also excellent.Parking: Handicap spaces well planned. Good access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Tostada Salad
The majority of fast food places if not all, will let you know at the ordering intercom to please wait a minute if they are busy. Which is understandable as they are extremely busy and multitasking. However, this place won’t let you know and you’ll be waiting to order wondering if the ordering box even works. Just some constructive criticism and perhaps learn to implement this “please wait a minute” instead of leaving the customer waiting. In addition, please do not send the customer back in line. Uncalled for.
Atmosphere: 1
Food: 1
Service: 1
Well I don't know what to say but my experience on this salad was meh! I hate it when they put hard chunks of chicken, not fresh, just dry. It gets me agitated that you pay so much for this salad that the taste isn't there, and what's with the letus cores y'all seriously, and it says Avocado salad really 2 slices.... yall need improvement on those salads I mean if you know it is a bit amount of chicken the least you can put is freshly cut pieces it be nice and hot not all sitting there who knows how long chicken and have an aweful taste that you have to put the dressing to make it moist and even then not all that. It used to be awesome. idk what happened, maybe lazy, or just don't care. But if you the ones behind counter if you were on our side I bet you would get a nice salad and yes we the people pay but expect our moneys worth and not the false photos on the board and get a flop. Get it together. Everyone pays and expects good food.
Atmosphere: 3
Food: 3
Service: 2