This place has horrible customer service,they won't take your order at the counter,insist you use kiosk and then won't give you your drink until your food is ready. Getting just as expensive as anywhere else in burleson. Shouldn't spend 15 dollars at TACO-BELL just for lunch for a couple tacos and a boritto and drink. I'd rather go to casa
Lucas McDown
There was a purple rubber band inside our quesadilla. It looked like one of the ones you use with braces. My son found it when he took a bite. We brought it back and they denied it. Was a bunch of high school looking kids. They said it was cabbage, but it was definitely a rubber band. They didn’t do anything about it and we just left.Update: Upon getting home and eating my food, I found a long black hair cooked into it. I took a video and picture. Absolutely disgusted my this place now.
Food: 1
Service: 1
Angela Stevenson
Don't eat anything at this taco bell ate there april 4th got food poisoning
Atmosphere: 1
Food: 1
Service: 1
Jonathan Gutierrez
Needs more hospitality, and professionalism in their customer service...
Atmosphere: 1
Food: 3
Service: 1
Karen Elmore
We went through the drive thru
Food: 5
Service: 4
Angela Bruner
This location has disappointed taco bells across the US since I moved here. I used to give at least get a 3 for their food, but the veggie burrito (only thing they knew how to make) is now gone ?. I don't eat taco bell anymore, maybe one day on a road trip I hope ?,Also, they will never get your order correct, always check before leaving ?.Vegetarian options: They took away the only good vegetarian options, replaced them with chicken ?.Dietary restrictions: They don't care. Don't do it.Parking: Prepare to walk a good bit for pick up, but don't go drive thru unless you have 30+ minutesKid-friendliness: When single Mom works 12hrs and brings home not enough food because taco bell didn't do their job, not kid friendly.
Atmosphere: 1
Food: 1
Service: 1
Joshua Gillispie
Very sad to go in 3 hours after they’ve open to be refused service cause they can’t brake a $50 bill but I didn’t see any signs at the door going in or at the register that said “No Large Bills” I was even ordering a taco/burrito box so what are we talking in change $31 that even the drive through window/register couldn’t brake. Very sad and rude about it all.
Atmosphere: 1
Food: 1
Service: 1
Randall Eller
Apparently, every one that works at this location is just plain stupid. I have NEVER had an order that was right. Whoever owns/runs this franchise needs to just shut it
Service: 1
Brandon Crisp
It’s a Taco Bell. You go there, get food, have a great time talking about politics with that annoying uncle you have, and then you go home and regret having Taco Bell only to return the next day because you suddenly want yet another chalupa. It’s the cycle of life and it’s the cycle of Taco Bell and well, I’ll be back.Parking: Whole parking lot for this place plus other businesses around if for some reason this parking lot is full.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Quesadilla Box
renee kessel
Decent food but even though I ask for fire sauce when I order AND at the window they always forget
Roxanne has always been my favorite person at this store! Food is always right and fresh when she’s working. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Sapp
As much as we enjoyed our dinner, we really appreciated our drive-through server (2/10/24 around 6 ish). Wish I'd asked his name so I could send in a compliment.
Food: 4
Service: 5
Recommended dishes: Soft Taco
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Ordered through Uber Eats and the driver was at the restaurant before the food was finished. Doritos Locos Taco had barely anything inside it (I did ask for no lettuce but c'mon, there's NOTHING THERE) and they forgot my fire sauce. Only reason it gets 2 stars is because the Baja Blast was immaculate as ever; as though Taco Bell can screw up Baja Blast
Atmosphere: 3
Food: 2
Service: 1
Moises David Rivero Rodriguez
Pretty mid, not best service and sometimes getting the wrong
Atmosphere: 3
Food: 4
Service: 2
Preston Loving
The BEST Taco Bell hands down. The staff is so polite. Valerie, the manager, is wonderful and goes above & beyond! 5 Stars every day of the week. ?
This place has horrible customer service,they won't take your order at the counter,insist you use kiosk and then won't give you your drink until your food is ready. Getting just as expensive as anywhere else in burleson. Shouldn't spend 15 dollars at TACO-BELL just for lunch for a couple tacos and a boritto and drink. I'd rather go to casa
There was a purple rubber band inside our quesadilla. It looked like one of the ones you use with braces. My son found it when he took a bite. We brought it back and they denied it. Was a bunch of high school looking kids. They said it was cabbage, but it was definitely a rubber band. They didn’t do anything about it and we just left.Update: Upon getting home and eating my food, I found a long black hair cooked into it. I took a video and picture. Absolutely disgusted my this place now.
Food: 1
Service: 1
Don't eat anything at this taco bell ate there april 4th got food poisoning
Atmosphere: 1
Food: 1
Service: 1
Needs more hospitality, and professionalism in their customer service...
Atmosphere: 1
Food: 3
Service: 1
We went through the drive thru
Food: 5
Service: 4
This location has disappointed taco bells across the US since I moved here. I used to give at least get a 3 for their food, but the veggie burrito (only thing they knew how to make) is now gone ?. I don't eat taco bell anymore, maybe one day on a road trip I hope ?,Also, they will never get your order correct, always check before leaving ?.Vegetarian options: They took away the only good vegetarian options, replaced them with chicken ?.Dietary restrictions: They don't care. Don't do it.Parking: Prepare to walk a good bit for pick up, but don't go drive thru unless you have 30+ minutesKid-friendliness: When single Mom works 12hrs and brings home not enough food because taco bell didn't do their job, not kid friendly.
Atmosphere: 1
Food: 1
Service: 1
Very sad to go in 3 hours after they’ve open to be refused service cause they can’t brake a $50 bill but I didn’t see any signs at the door going in or at the register that said “No Large Bills” I was even ordering a taco/burrito box so what are we talking in change $31 that even the drive through window/register couldn’t brake. Very sad and rude about it all.
Atmosphere: 1
Food: 1
Service: 1
Apparently, every one that works at this location is just plain stupid. I have NEVER had an order that was right. Whoever owns/runs this franchise needs to just shut it
Service: 1
It’s a Taco Bell. You go there, get food, have a great time talking about politics with that annoying uncle you have, and then you go home and regret having Taco Bell only to return the next day because you suddenly want yet another chalupa. It’s the cycle of life and it’s the cycle of Taco Bell and well, I’ll be back.Parking: Whole parking lot for this place plus other businesses around if for some reason this parking lot is full.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Quesadilla Box
Decent food but even though I ask for fire sauce when I order AND at the window they always forget
Restaurantji Recommends
Roxanne has always been my favorite person at this store! Food is always right and fresh when she’s working. Thank you!
Atmosphere: 5
Food: 5
Service: 5
As much as we enjoyed our dinner, we really appreciated our drive-through server (2/10/24 around 6 ish). Wish I'd asked his name so I could send in a compliment.
Food: 4
Service: 5
Recommended dishes: Soft Taco
Ordered through Uber Eats and the driver was at the restaurant before the food was finished. Doritos Locos Taco had barely anything inside it (I did ask for no lettuce but c'mon, there's NOTHING THERE) and they forgot my fire sauce. Only reason it gets 2 stars is because the Baja Blast was immaculate as ever; as though Taco Bell can screw up Baja Blast
Atmosphere: 3
Food: 2
Service: 1
Pretty mid, not best service and sometimes getting the wrong
Atmosphere: 3
Food: 4
Service: 2
The BEST Taco Bell hands down. The staff is so polite. Valerie, the manager, is wonderful and goes above & beyond! 5 Stars every day of the week. ?
Atmosphere: 5
Food: 5
Service: 5