Did not eat inside. But, the very first caramel frosty-ccino I had was awesome. Now I am acting like a fend chasing my first high cause that first one made my eyes wide with excitement to get another one. But I have not got a good one since and I have been to two other Wendy's. Feel like I am wasting money at this point.
Food: 3
Service: 5
Ellen Ingalls
If I could give negative stars I would. Women’s restroom had toilet paper on the floor, the stall doors don’t close and aren’t secure per stall. The manager took the handicap stall and she’s like in her 20s. I’m handicapped and had to squeeze into a small like turn around and barely that. Was gonna go through the drive through. Once I came out was asked are you going to order. I said not after your manager didn’t wash her hands when she left and there’s no toilet paper in the stall. And when I mentioned it to her. She shrugged like she had no cares.
Atmosphere: 1
Service: 1
Eliu Flores
Had a great time with my grand baby, and the service was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Nicholai Ukah
Drive through late night and wanted to give them a try after a very long time away. It was the worst burger I had in a while. Had to chuck it in the trash it was so terrible. Customer service was ironically good. It's a taste and freshness issue not a customer service one. Doesn't taste anything close to how it used to taste particularly when Dave was alive but the same happened to KFC so I can't be too surprised ?
Atmosphere: 2
Food: 1
Service: 3
Servando Castellon
Good burgers and
Atmosphere: 5
Food: 5
Service: 5
Glenda Scott
So unfriendly and clearly unhappy, as if they cannot believe we bothered them with an order. We have a friendly thank you at both windows with no reply. We were the only customers there, yet they had no time to say a single word. Didn’t even tell us if they were done handing us food. We had to check our order to see if that was it. I won’t be back, but I don’t think they will mind at all. Very sad. ? Food seems hot.
Atmosphere: 1
Food: 3
Service: 1
Leeya Douglas
The guy at the front doesn’t even say hello, one moment, or anything. Then I ordered a NO cheese, plain double stack. Both times they gave me a double stack with cheese. Then one of the other works said “they need to say plain, no cheese” or it will come with cheese. I said I told him that when he was taking my order. She then says “I know I was telling him that” be that as it may he needs to be retrained on everything. It’s about 10 workers in the back just casually talking and standing around while they have a line in drive thru and in the lobby. This places needs NEW management, new workers the whole nine yards.
Atmosphere: 1
Food: 1
Service: 1
ANITA Z
Good customer service.. The food was fresh and hot, and the restaurant looked clean....
Atmosphere: 5
Food: 5
Service: 5
Lisa Liu
I went in to pick a door dash order up..All the employees was in the back..Food wasn’t ready on time..Long wait time..This place normally be on top of having orders ready..Now they lazy as hell and slow..Just take they time..Not far at all??
Karen Elmore
Wendy's chili is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Chili, Vanilla Frosty
Literally waited 16 minutes after ordering before my food was even prepared- but the family that walked in after me got their order in under 10 minutes! The cooks completely skipped my order. The only good thing is the young lady that was working the register. Last time I came here- the lobby was closed almost an hour early, with no note- but employees sitting down at the booths looking at the guests trying to get inside. Someone please do some better training!
Jonathan Gaither
Horrible customer service! Apparently anyone can work the drive thru, even if they have ZERO skills working with the public.
Atmosphere: 3
Food: 3
Service: 1
Jennifer Sapp
I typically get a single burger but ordered a Jr. size this last trip. The Jr. patty tasted like it had been sitting around for awhile which was disappointing, but will happily stick with single patty burgers in the future.
Did not eat inside. But, the very first caramel frosty-ccino I had was awesome. Now I am acting like a fend chasing my first high cause that first one made my eyes wide with excitement to get another one. But I have not got a good one since and I have been to two other Wendy's. Feel like I am wasting money at this point.
Food: 3
Service: 5
If I could give negative stars I would. Women’s restroom had toilet paper on the floor, the stall doors don’t close and aren’t secure per stall. The manager took the handicap stall and she’s like in her 20s. I’m handicapped and had to squeeze into a small like turn around and barely that. Was gonna go through the drive through. Once I came out was asked are you going to order. I said not after your manager didn’t wash her hands when she left and there’s no toilet paper in the stall. And when I mentioned it to her. She shrugged like she had no cares.
Atmosphere: 1
Service: 1
Had a great time with my grand baby, and the service was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Drive through late night and wanted to give them a try after a very long time away. It was the worst burger I had in a while. Had to chuck it in the trash it was so terrible. Customer service was ironically good. It's a taste and freshness issue not a customer service one. Doesn't taste anything close to how it used to taste particularly when Dave was alive but the same happened to KFC so I can't be too surprised ?
Atmosphere: 2
Food: 1
Service: 3
Good burgers and
Atmosphere: 5
Food: 5
Service: 5
So unfriendly and clearly unhappy, as if they cannot believe we bothered them with an order. We have a friendly thank you at both windows with no reply. We were the only customers there, yet they had no time to say a single word. Didn’t even tell us if they were done handing us food. We had to check our order to see if that was it. I won’t be back, but I don’t think they will mind at all. Very sad. ? Food seems hot.
Atmosphere: 1
Food: 3
Service: 1
The guy at the front doesn’t even say hello, one moment, or anything. Then I ordered a NO cheese, plain double stack. Both times they gave me a double stack with cheese. Then one of the other works said “they need to say plain, no cheese” or it will come with cheese. I said I told him that when he was taking my order. She then says “I know I was telling him that” be that as it may he needs to be retrained on everything. It’s about 10 workers in the back just casually talking and standing around while they have a line in drive thru and in the lobby. This places needs NEW management, new workers the whole nine yards.
Atmosphere: 1
Food: 1
Service: 1
Good customer service.. The food was fresh and hot, and the restaurant looked clean....
Atmosphere: 5
Food: 5
Service: 5
I went in to pick a door dash order up..All the employees was in the back..Food wasn’t ready on time..Long wait time..This place normally be on top of having orders ready..Now they lazy as hell and slow..Just take they time..Not far at all??
Wendy's chili is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Chili, Vanilla Frosty
Restaurantji Recommends
23:30. Nothing is on here except the automated order taker prompt.
No other customers & still takes forever to get your
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Dave's Double, Spicy Chicken Sandwich, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Literally waited 16 minutes after ordering before my food was even prepared- but the family that walked in after me got their order in under 10 minutes! The cooks completely skipped my order. The only good thing is the young lady that was working the register. Last time I came here- the lobby was closed almost an hour early, with no note- but employees sitting down at the booths looking at the guests trying to get inside. Someone please do some better training!
Horrible customer service! Apparently anyone can work the drive thru, even if they have ZERO skills working with the public.
Atmosphere: 3
Food: 3
Service: 1
I typically get a single burger but ordered a Jr. size this last trip. The Jr. patty tasted like it had been sitting around for awhile which was disappointing, but will happily stick with single patty burgers in the future.
Food: 4
Service: 5