Waited at counter for several minutes and walked out with nothing!
Service: 2
Chuck Boothe
Only complaint is they don't serve 44 oz drinks anymore.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
Greg Churchill
Service was good although they were short staffed. Restaurant was clean but damage to the restrooms. (Looked like a fight.) Food was tasty but there was hardly any meat on my sandwich.
Atmosphere: 4
Food: 3
Service: 5
Félix Dion-Robidoux (DiglidiDudeNG)
They are very understanding when making a mistake on an order. A+ service!
Atmosphere: 4
Food: 4
Service: 5
Nabeel Sabbah
I love their Gyro, BQ steak, and cheddar beef, I wish they carry the fish sandwiches on a permanent basis I think they have the best fish sandwich hands
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Dip
Amy Gomez
I love me some Arby's yummy yum. This location has super fast drive thru and the food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Matt Mill
What a ridiculous experience (8:40 pm). Drive thru forgot 1 of my six items. I was the only person in the drive thru, definitely NOT busy. I get it however, we're all human mistake happen to the best of us. I was hungry so I sat down and ate when I got home. While I was eating I called...1, 2, 3, 4, 5, 6 times at 3 mins a call (disconnected) obviously. Simple enough, call, ask that my sandwich be refunded, move on. After no answer and after finishing my meal, I head back to ask for a refund. Not real happy to have to get into the car and return. I mean answer the phone. Guess it doesn't work or they are not "trained" to answer. How hard is it to answer a phone at Arby's.Hit the drive thru (9:10) and the shift leader was very apologetic (which I appreciated). Explains he has been instructed to "no longer issue refunds" Unacceptable, owner or manager (not sure which) instruction to employees is to basically tell customers to kick rocks. Asked "Shift leader" to call manager which was met with hesitate, understandably so, at this point I am upset. He calls and ultimately after a few minute a refund was issued (not sure if he had permission to issue a refund). The "Shift leader" did what was right by the customer, issued a refund for the sandwich that I did not get in the drive thru.Not sure who is giving direction to this staff??? Someone needs to looking the mirror and remember how they got where they are today. Give employees the tools and training to keep customers happy. Tonight was a disaster. Not because they missed one item, but the lack of ownership/management not training nor giving employee the tool to ensure good customer service.Wish the crew "GOOD LUCK"
Craig Cannon
Overall good but need to fix fountain drink stations. They splatter and don’t mix
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich and Onion Rings, Potato Cakes, French Dip, Roast Beef, Chicken Sandwich, Beef Burger Sliders
Dawn Pence
They forgot to put the chicken in the chicken sandwich. I tried to call them and no answer. It was the only sandwich I ordered. Get it together Arbys!!!
Atmosphere: 1
Food: 1
Service: 1
H and K Meadows
Food suck was cold in it was just wasn't worth its
Paint peeling didn't take away from the nice staff and the roast beef that wasn't dried out. Usually Arby's is a risky bet, but today's experience was one of the best. Fries were fresh and meat was juicy. As the bare minimum of expectations, it seems these days to be hard to find. Arby's did a good job today. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
John Mazzoli
The new bacon ranch cheese steak was pretty good. More meat would have made it better!
Atmosphere: 4
Food: 5
Service: 5
g bell
Einstein, taking my order today really understands business and the value of customer retention and more important a $4 milkshake.I ordered two, 2 for $7 sandwiches (at least twice a week) that's a total of $14, today I have a coupon for a free milkshake.He informs me that he can not honor the coupon because I'm ordering a special discount order( 2 for $7), ok, so if I order 1 sandwich for $6. I can use the cupon, Yes.Wow, loose a $14 order today (actually 8x $14 = $112 a month) over a $4 Moca shake. I give the owner of this franchise kudos for teaching his employees never to think outside the box.
Atmosphere: 1
Food: 3
Service: 1
Yung Coff Official
Cant do basic math on a SLOW day lolShorted and no receiptBro how are you going to give me FOUR Buffalo nuggets when I payed for NINE!Dude acted like he checked the bag and didn’t before handing it off ?
Atmosphere: 1
Food: 1
Service: 1
Georgia Gipson
I went to Arby's Saturday and Sunday for lunch, it was amazing the young man at the drive thru window was the best he made sure I had everything I needed. His customer service was so awesome. The food words cannot explain how good the food is, you have to taste it for yourself. I had the roast beef, curly fries and a good old cold ice tea.
Waited at counter for several minutes and walked out with nothing!
Service: 2
Only complaint is they don't serve 44 oz drinks anymore.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
Service was good although they were short staffed. Restaurant was clean but damage to the restrooms. (Looked like a fight.) Food was tasty but there was hardly any meat on my sandwich.
Atmosphere: 4
Food: 3
Service: 5
They are very understanding when making a mistake on an order. A+ service!
Atmosphere: 4
Food: 4
Service: 5
I love their Gyro, BQ steak, and cheddar beef, I wish they carry the fish sandwiches on a permanent basis I think they have the best fish sandwich hands
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Dip
I love me some Arby's yummy yum. This location has super fast drive thru and the food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
What a ridiculous experience (8:40 pm). Drive thru forgot 1 of my six items. I was the only person in the drive thru, definitely NOT busy. I get it however, we're all human mistake happen to the best of us. I was hungry so I sat down and ate when I got home. While I was eating I called...1, 2, 3, 4, 5, 6 times at 3 mins a call (disconnected) obviously. Simple enough, call, ask that my sandwich be refunded, move on. After no answer and after finishing my meal, I head back to ask for a refund. Not real happy to have to get into the car and return. I mean answer the phone. Guess it doesn't work or they are not "trained" to answer. How hard is it to answer a phone at Arby's.Hit the drive thru (9:10) and the shift leader was very apologetic (which I appreciated). Explains he has been instructed to "no longer issue refunds" Unacceptable, owner or manager (not sure which) instruction to employees is to basically tell customers to kick rocks. Asked "Shift leader" to call manager which was met with hesitate, understandably so, at this point I am upset. He calls and ultimately after a few minute a refund was issued (not sure if he had permission to issue a refund). The "Shift leader" did what was right by the customer, issued a refund for the sandwich that I did not get in the drive thru.Not sure who is giving direction to this staff??? Someone needs to looking the mirror and remember how they got where they are today. Give employees the tools and training to keep customers happy. Tonight was a disaster. Not because they missed one item, but the lack of ownership/management not training nor giving employee the tool to ensure good customer service.Wish the crew "GOOD LUCK"
Overall good but need to fix fountain drink stations. They splatter and don’t mix
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich and Onion Rings, Potato Cakes, French Dip, Roast Beef, Chicken Sandwich, Beef Burger Sliders
They forgot to put the chicken in the chicken sandwich. I tried to call them and no answer. It was the only sandwich I ordered. Get it together Arbys!!!
Atmosphere: 1
Food: 1
Service: 1
Food suck was cold in it was just wasn't worth its
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Paint peeling didn't take away from the nice staff and the roast beef that wasn't dried out. Usually Arby's is a risky bet, but today's experience was one of the best. Fries were fresh and meat was juicy. As the bare minimum of expectations, it seems these days to be hard to find. Arby's did a good job today. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
The new bacon ranch cheese steak was pretty good. More meat would have made it better!
Atmosphere: 4
Food: 5
Service: 5
Einstein, taking my order today really understands business and the value of customer retention and more important a $4 milkshake.I ordered two, 2 for $7 sandwiches (at least twice a week) that's a total of $14, today I have a coupon for a free milkshake.He informs me that he can not honor the coupon because I'm ordering a special discount order( 2 for $7), ok, so if I order 1 sandwich for $6. I can use the cupon, Yes.Wow, loose a $14 order today (actually 8x $14 = $112 a month) over a $4 Moca shake. I give the owner of this franchise kudos for teaching his employees never to think outside the box.
Atmosphere: 1
Food: 3
Service: 1
Cant do basic math on a SLOW day lolShorted and no receiptBro how are you going to give me FOUR Buffalo nuggets when I payed for NINE!Dude acted like he checked the bag and didn’t before handing it off ?
Atmosphere: 1
Food: 1
Service: 1
I went to Arby's Saturday and Sunday for lunch, it was amazing the young man at the drive thru window was the best he made sure I had everything I needed. His customer service was so awesome. The food words cannot explain how good the food is, you have to taste it for yourself. I had the roast beef, curly fries and a good old cold ice tea.