Braum's Ice Cream & Dairy Store

2134 N Josey Ln, Carrollton
(972) 323-7398

Recent Reviews

Tamera Douglas

Worst place to go! I was there on a Sunday I had to tell them 6 times what I wanted ended up with the wrong thing anyways. Don’t ask for a malt because the malt powered is added to the top of your drink not blended in and when you ask who the manager is no seems to know but his name is Quentin he is the store manager. Oh and by the way when you do finally get a hold of Quentin he tells you he will replace your order not hey thanks for the heads up this is a training opportunity. He doesn’t care. Customer service is nonexistent there.

Cristina Brooks

Terrible customer service. Guy at the drive through was rude and took my order wrong once I pulled up to the next window I was told to go back around to get all my food instead of fishing the problem then

Atmosphere: 1

Food: 1

Service: 1

Rett Gibbs

Friendly service, clean dining area and good food.

Atmosphere: 4

Food: 4

Service: 4

Blanca Anuario

Always a delight for my family to eat there and especially for the desserts. I usually get either a single dip or sundae or fancy sundaes and the orange feeze!! The burgers and fries are great as well. This location tends to get busy but I can understand why! If you don't like a crowd, steer clear of their lobby in the evenings of Friday-Sunday!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Biscuits and Gravy, Chocolate Fudge Sundaes, Cookies & Cream, Ice Cream Cone, Butter Pecan Ice Cream, Sundaes

Angelo Nardini

Good is ok. Counter help can't seem to communicate.

Atmosphere: 2

Food: 3

Service: 2

Doug Hook (TheJawa)

Out-of-state visitor who was brought here for a shake, and wow, not only was it delicious but the price was even better! I've never seen a place price that good of ice cream for that low a price.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Ice Cream Cone

Ken Schmidt

Great burgers, fries, and shakes. New to the area and only been a couple of times, but they are pretty solid. So far they have messed up on the order 2 of 3 visits, so check your bag before you leave, but otherwise a good experience.

Food: 5

Service: 4

Noe Mendoza Lopez

Today my chesburguer had no flavor but the shekes were delicious as always.

Matthew “Silly” Meine

Braum's is the word.Parking: 2134 N Josey Ln

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge

Mia Vortice

Food wasn't the same?¿?? Service was good and The Manager is "fWINE!" LOL!! Normally this place is cooked and seasoned perfectly. I said the magic words and it's downhill from there almost always. "No cheese" !!!! This request makes people short circuit and or glitch out!!!! Try it and you will see! Place your order for a burger and say "No Cheese" and wait and watch. ???? Hilarious!!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Frozen Yogurt, Ice Cream Cone

Demeteries Hawkins

On my way to work and I just had to stop and get a hot fudge sundae mmmm ?. The person waiting on me was very friendly and took good care of me ?

Atmosphere: 5

Food: 5

Service: 5

Khalid Khan

Visited this location and when we asked to try the ice cream the shift manager Juan told us that he was only going to give us 2 samples. My family and I have been to many Braum’s and have never heard of this, so I asked if it was a new rule. The manager informed us that this was “his rule”. Mind you the place was completely empty and there were three of us. His body language and behavior were really rude, definitely won’t be coming here again.

Atmosphere: 3

Food: 5

Service: 1

david potter

Good deal

Christina Naeter Dougherty

Wonderdul frozen yogurt! The food is good too. Love having the option of groceries there as well so handy and their bread, strawberry topping and milk are so good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Frozen Yogurt, Bacon Cheeseburger Combo, 4 Burger, Sandwich

Christy Naeter

Wonderdul frozen yogurt! The food is good too. Love having the option of groceries there as well so handy and their bread, strawberry topping and milk are so good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Frozen Yogurt, Bacon Cheeseburger Combo, 4 Burger, Sandwich

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Braum's Ice Cream & Dairy Store

2134 N Josey Ln, Carrollton, TX 75006
(972) 323-7398