The Ghost of Dinner Future is warning you: DO NOT GO HERE! We took my 10-year-old son out for a birthday dinner, it was probably the worst dining experience I’ve had in the past 10 years. After a 40-minute wait, only two of us got the right food delivered to the table. The others either got the wrong food or didn’t get anything at all. I explained to the waitress what went wrong and asked her to bring out the correct items, then waited another 15-20 minutes, at which point she brought out another set of incorrect items and forgot to put in the order for my son‘s food a second time. By this point, we had been waiting almost an hour, and my son was getting upset. The manager offered to put our order in again, but I couldn’t stand waiting there for another 15-20 minutes, so we asked for the check, paid, and left. I never did get the correct food, and the birthday boy didn’t get any food at all. We ended up taking him down the road to Chicken Express for dinner…an hour and a half after we first arrived at B-Dubs! ?
Atmosphere: 1
Food: 2
Service: 1
W F
For those who order food to pick up, is recommended check before taking the order, wrong flavors, something that you did not order, or missing items.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Traditional Wings
Alkarim Lalani
Wings were fresh and delicious
Chase Weinstein
Blazing flavor is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot, Buffalo
aneesh raj
Been consistent to this place for couple of years now, it’s been good at the beginning but not now, you won’t get oranges in your beer past 9pm ( they always run out). Quality of service is bad these days. Newbies aren’t trained good enough to be on the floor job. This is my personal experience that I’m posting here. Please do check for other review’s before going to this place.
Vitaly Golub
Great service and food. Can watch sports during the day on many TV's.Kid-friendliness: Have good kid options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Buffalo, Traditional Wings
CD Luce
Our Server was very attentive and made sure we had everything without hoovering.
Outstanding customer service and food always never disappointed ever.Store manager Juan and Stephen provide world class customer service and their customer service skills as well as people's skills are second to none and these comments are based on several times we were on the receiving end of Juan and Stephen off the chart customer service.Everytime I go there these two gentlemen always receive me with open arms and always make eye contact with a sweet smile and greet and parting comments and getting my order out on time and that's how they treat every customer not just myself.This restaurant is always nice and clean and food is always prepared right and on time and the servers constantly check on you to make sure you are taken care of and Juan and Stephen come by and also make sure everything is ok.All in all when a business has outstanding manager like Juan and Stephen who eat live and breathe customer service and always willing to go extra mile then that place can never go out of business ever.Thank you Juan and Stephen you two are the best of best and sky is the limit for you two fine gentlemen.Take care.
Atmosphere: 5
Food: 5
Service: 5
Synclaire H
I placed an online order today and to add notes immediately after placing it I called the store directly. Kim answers the phone and I identified my order with my name she said AND like I was bothering her. All I wanted was for fries to be made last so they won’t be cold and my wings to have extra sauce. If there was an option on the website I would gladly use it so I wouldn’t have to speak to people like Kim. The call got disconnected so I called back and it was the same type of attitude. The food is always good but the to go customer service is not.
The service was poor. The queso we ordered was lukewarm.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Wings, Traditional Wings
Uriel Gomez
I've been coming to this bdubs location. Since the 1st day it opened. Alot of new faces, but the customer service is always excellent. I usually sit at the bar. Food is always fresh and good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Shika White
Food was ok could of been better. Chicken was lightskinned meaning didn't look all the way cooked.
Atmosphere: 3
Food: 2
Service: 3
Ethan Lopez
Great service and we went on BOGO wing Tuesday. It was exactly what I expected and wanted. Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Randy Mullin
Our server was excellent and very patient with us. He fully understood that we were there to watch Game 1 of the World Series and our ordering would come in stages! I thought the pricing was a little high and there were no combo options. But, overall, really good experience. Only the pricing caused it to be 4-stars and not 5.
The Ghost of Dinner Future is warning you: DO NOT GO HERE! We took my 10-year-old son out for a birthday dinner, it was probably the worst dining experience I’ve had in the past 10 years. After a 40-minute wait, only two of us got the right food delivered to the table. The others either got the wrong food or didn’t get anything at all. I explained to the waitress what went wrong and asked her to bring out the correct items, then waited another 15-20 minutes, at which point she brought out another set of incorrect items and forgot to put in the order for my son‘s food a second time. By this point, we had been waiting almost an hour, and my son was getting upset. The manager offered to put our order in again, but I couldn’t stand waiting there for another 15-20 minutes, so we asked for the check, paid, and left. I never did get the correct food, and the birthday boy didn’t get any food at all. We ended up taking him down the road to Chicken Express for dinner…an hour and a half after we first arrived at B-Dubs! ?
Atmosphere: 1
Food: 2
Service: 1
For those who order food to pick up, is recommended check before taking the order, wrong flavors, something that you did not order, or missing items.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Traditional Wings
Wings were fresh and delicious
Blazing flavor is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot, Buffalo
Been consistent to this place for couple of years now, it’s been good at the beginning but not now, you won’t get oranges in your beer past 9pm ( they always run out). Quality of service is bad these days. Newbies aren’t trained good enough to be on the floor job. This is my personal experience that I’m posting here. Please do check for other review’s before going to this place.
Great service and food. Can watch sports during the day on many TV's.Kid-friendliness: Have good kid options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Buffalo, Traditional Wings
Our Server was very attentive and made sure we had everything without hoovering.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Garlic, Wings, Honey BBQ, Boneless Wings
Outstanding customer service and food always never disappointed ever.Store manager Juan and Stephen provide world class customer service and their customer service skills as well as people's skills are second to none and these comments are based on several times we were on the receiving end of Juan and Stephen off the chart customer service.Everytime I go there these two gentlemen always receive me with open arms and always make eye contact with a sweet smile and greet and parting comments and getting my order out on time and that's how they treat every customer not just myself.This restaurant is always nice and clean and food is always prepared right and on time and the servers constantly check on you to make sure you are taken care of and Juan and Stephen come by and also make sure everything is ok.All in all when a business has outstanding manager like Juan and Stephen who eat live and breathe customer service and always willing to go extra mile then that place can never go out of business ever.Thank you Juan and Stephen you two are the best of best and sky is the limit for you two fine gentlemen.Take care.
Atmosphere: 5
Food: 5
Service: 5
I placed an online order today and to add notes immediately after placing it I called the store directly. Kim answers the phone and I identified my order with my name she said AND like I was bothering her. All I wanted was for fries to be made last so they won’t be cold and my wings to have extra sauce. If there was an option on the website I would gladly use it so I wouldn’t have to speak to people like Kim. The call got disconnected so I called back and it was the same type of attitude. The food is always good but the to go customer service is not.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Traditional Wings
Fast and always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Boneless Wings
Restaurantji Recommends
The service was poor. The queso we ordered was lukewarm.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Wings, Traditional Wings
I've been coming to this bdubs location. Since the 1st day it opened. Alot of new faces, but the customer service is always excellent. I usually sit at the bar. Food is always fresh and good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Food was ok could of been better. Chicken was lightskinned meaning didn't look all the way cooked.
Atmosphere: 3
Food: 2
Service: 3
Great service and we went on BOGO wing Tuesday. It was exactly what I expected and wanted. Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Our server was excellent and very patient with us. He fully understood that we were there to watch Game 1 of the World Series and our ordering would come in stages! I thought the pricing was a little high and there were no combo options. But, overall, really good experience. Only the pricing caused it to be 4-stars and not 5.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Onion Rings