“The Castroville store is our preferred location of DQs near us. We get fast and friendly service every time. On our most recent visit, our 4 year old dropped his chicken strips on the floor while unbagging his food and they replaced the strips for us right way ❤️“
“Aight so I'm the type of person who gets the same thing over and over. But I've been trying something new! You ask whoever is working for something random and for a guy that gets the plain turkey sandwich every time its a great experience!! Getting custom made sandwiches made from a sandwich artist its great!! Please try and enjoy!! Also the management here is absolutely fantastic! So friendly!“
“The food was amazing!! and the store was super clean and was the perfect temperature!! Kai was super super sweet and had amazing people/customer service skills! I didn't catch the name of the other (i'm assuming) manager there but I didn't like her delivery on some of the things she told her employees to do, as a former manager i'd hope she can take my advice and work on that because it'll create a much better working atmosphere, other then that everyone else I had an interaction with was amazing!“
“The pizza was hot, tasty & the service was great!My husband & I witnessed an angry customer during our visit. It wasn’t the employees fault nor the location. The employees held their composure & remained professional.We will be returning ?“
“In 2 words, customer service! I've had some poor experiences at sonics in the past and have gotten the run around before but the manager of this sonic goes above and beyond to make their customers happy. I had an order that had been messed up and Siri went out of her way to replace the whole meal even including items that hadn't been wrong. The food was fresh, hot, and delicious! I will definitely be heading to this sonic more often☺️“
“I'm part of the Jr Panthers football organization and I always stop at the Valero for ice. One day there was a sign that read "be back in 5 mins". An employee from subway had stopped by the store as well. I told her I was in need of ice for the boys football team. She was sweet and provided ice for free. They have been helping keep our kids hydrated in this HOT weather and for that, I'm thankful“
“Stopped by super fast on way home. Employees were very nice, food came out to us at a reasonable time. And most importantly the food was good. If I had to make any complaint it would be on the fries. Mine could of been fried a little longer to not be so "soft" and deff could of been salted better. But the chicken was good for sure.“
“I don't know what but this McDonald's hits differently. Food is on point. MC nuggets are fresh, fries are perfect, big Mac's taste like real juicy burgers. All McDonald's should be like this. And even better great management and customer Svc. Will be going back soon.“
“I've visited many times, never anything bad except maybe a wait, but that's to be expected. Usually the staff is friendly and talkative. Today was my first rude encounter. Ordered online, arrived 2 minutes after pick up time. They asked for my name, checked the orders on the counter, immediately told there was no order under my name. They asked if it could be under a different name, I said no, to which they repeated that they don't have a Valerie. Without even checking anywhere else, they asked if I was at the right location. After showing them my phone they finally decided to check around and guess what, it was in the area being made.Had they done that in the first place, they would've seen it.“
“Must be that small town charm. The staff is super friendly. I’ve had encounters with the operating partner Mr. Whitaker, and the manager Mr. Peyman. They are both super friendly and provide amazing service. They go above and beyond for their customers.“