I have personally spoke to manager 3 times about no wait staff available during peak lunch time. Avoid the long wait and go somewhere else. The manager has no intention on fixing issues
Atmosphere: 1
Food: 3
Service: 1
Don and Diane Holden
Excellent hibachi food & chef was very entertaining!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyoza
Catherine Cox
Fun happy and good food
Atmosphere: 5
Food: 5
Service: 5
Daria Dega
Nice place!Kid-friendliness: Good selection in kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Panther Roll
Stephanie Hendricks
The hibachi is great, but the cleaning staff is impatient and would hover over you and ask if you’re done with your soup and salad even though there was still a lot of food in the dishes (because the waitress just brought it out)! This happened to us a couple of times and I also noticed it happening to the people across from us. The staff member would just stand behind them and wait to ask about their dishes.We weren’t even there for a full hour and after we packed up our leftovers, I wanted to hand our waitress a cash tip, but the staff member was standing and staring at us, waiting for us to leave, and then moved RIGHT NEXT to me. It wasn’t like people were waiting and again, we were not even there for an hour. Ridiculous! I get cleaning up and getting dishes out of the way, but it comes off as rude… and like there’s not enough dishes?
Atmosphere: 2
Food: 5
Service: 2
Savanah Knezek
The food was great. We ordered sushi, appetizers, drinks, and steak combos. We tipped our chef well and then also ordered dessert. The SECOND we took the last bite of our dessert, they cleared our plates. We sit for maybe 5 more minutes to finish our drinks and chatting and one of the bussers comes and tells us to get up we’ve been taking the table for too long!!! Tell us it’s time to go!!!! The total amount of time from when we sat to when we were RUDELY kicked out was 1.5 hours. Food was excellent and chef was great but we were treated so poorly.
Atmosphere: 1
Food: 5
Service: 1
sumathi naidu
The food was very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salmon and Shrimp Fried Rice, Shrimp Tempura
Pedro Hernandez
I loved the food, the hibachi guy was so experienced and very yummy foodKid-friendliness: They interacted very nicely I definitely recommend this place to go eat with your family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon and Shrimp Fried Rice, Chicken Katsu
Kim Pena
We have been to Atami multiple times for special occasions. We went this past weekend for my daughter's 13th birthday and had the worst experience ever. As we were waiting for our chef to come over, we are watching the tables around us have these wonderful shows from their chefs- trains with whistles, shrimp being tossed to customers, eggs thrown into hats, etc. We were super excited to watch this for us. When our chef came, he didn't speak except to read it order. Then he cooked the meal doing nothing special. He did do the train with the onion but no whistle. That was the extent to our show. Then to end the already bad evening, we are putting our leftovers in to go boxes and someone came over and told us we needed to leave because they needed the table for more guests! There were two empty hibachi held next to us! Worst experience ever! This was our go to place for special occasions; we will now be finding somewhere new. On a side note to the restaurant- thank you for running my daughter's 13th birthday dinner.
Atmosphere: 4
Food: 4
Service: 2
Jairus Hines
Not bad, nothing out of the ordinary. I ordered a couple of tuna rolls for carryout. I would definitely go back.
My chef was Mr. Renz Tamondong, he was a very entertaining man! The food was great, except that the dessert was a little bland to my taste (I ordered the strawberries with whipped cream mochi); apart from that, for first-time goers, it is a little uncomfortable and awkward to share a table with strangers but if you are willing to have conversations and meeting new people, you'll have a great time! IMPORTANT: Make sure to tip your chef directly as the suggested tip in the receipt is for the waiter. The chefs absolutely deserve to get their own share of gratuity!
Atmosphere: 4
Food: 4
Service: 5
Adam Roush
Great food. Nice staff. Clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
C E
THEY STEAL TIPS FROM THEIR WAITSTAFF. I had this confirmed to my face by one of the managers. That "18% gratuity" that they automatically add to your bill goes to the restaurant. I ate there with my family, ordered four entrees, and they told me that "their policy is to add the 'gratuity' to parties of five or more". We had three adults and two children. Your food is good atami, but not good enough to get away with forcing your customers to pay extra on the LIE that it's for your employees.Fun fact: "gratuity" is defined as:Noun, "That which is given without claim or demand; a free gift; a donation".Liars. I'll never eat here again until management changes.
Atmosphere: 3
Food: 4
Service: 1
Dana Vais
The food is good, the service is mostly nice. However I did have some unpleasant experiences here.
Atmosphere: 3
Food: 5
Service: 4
Jeff Duke
The sashimi was cut way too thick. For tuna not an issue but with others such as yellowtail it affects the texture and taste.
I have personally spoke to manager 3 times about no wait staff available during peak lunch time. Avoid the long wait and go somewhere else. The manager has no intention on fixing issues
Atmosphere: 1
Food: 3
Service: 1
Excellent hibachi food & chef was very entertaining!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyoza
Fun happy and good food
Atmosphere: 5
Food: 5
Service: 5
Nice place!Kid-friendliness: Good selection in kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Panther Roll
The hibachi is great, but the cleaning staff is impatient and would hover over you and ask if you’re done with your soup and salad even though there was still a lot of food in the dishes (because the waitress just brought it out)! This happened to us a couple of times and I also noticed it happening to the people across from us. The staff member would just stand behind them and wait to ask about their dishes.We weren’t even there for a full hour and after we packed up our leftovers, I wanted to hand our waitress a cash tip, but the staff member was standing and staring at us, waiting for us to leave, and then moved RIGHT NEXT to me. It wasn’t like people were waiting and again, we were not even there for an hour. Ridiculous! I get cleaning up and getting dishes out of the way, but it comes off as rude… and like there’s not enough dishes?
Atmosphere: 2
Food: 5
Service: 2
The food was great. We ordered sushi, appetizers, drinks, and steak combos. We tipped our chef well and then also ordered dessert. The SECOND we took the last bite of our dessert, they cleared our plates. We sit for maybe 5 more minutes to finish our drinks and chatting and one of the bussers comes and tells us to get up we’ve been taking the table for too long!!! Tell us it’s time to go!!!! The total amount of time from when we sat to when we were RUDELY kicked out was 1.5 hours. Food was excellent and chef was great but we were treated so poorly.
Atmosphere: 1
Food: 5
Service: 1
The food was very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salmon and Shrimp Fried Rice, Shrimp Tempura
I loved the food, the hibachi guy was so experienced and very yummy foodKid-friendliness: They interacted very nicely I definitely recommend this place to go eat with your family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon and Shrimp Fried Rice, Chicken Katsu
We have been to Atami multiple times for special occasions. We went this past weekend for my daughter's 13th birthday and had the worst experience ever. As we were waiting for our chef to come over, we are watching the tables around us have these wonderful shows from their chefs- trains with whistles, shrimp being tossed to customers, eggs thrown into hats, etc. We were super excited to watch this for us. When our chef came, he didn't speak except to read it order. Then he cooked the meal doing nothing special. He did do the train with the onion but no whistle. That was the extent to our show. Then to end the already bad evening, we are putting our leftovers in to go boxes and someone came over and told us we needed to leave because they needed the table for more guests! There were two empty hibachi held next to us! Worst experience ever! This was our go to place for special occasions; we will now be finding somewhere new. On a side note to the restaurant- thank you for running my daughter's 13th birthday dinner.
Atmosphere: 4
Food: 4
Service: 2
Not bad, nothing out of the ordinary. I ordered a couple of tuna rolls for carryout. I would definitely go back.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
My chef was Mr. Renz Tamondong, he was a very entertaining man! The food was great, except that the dessert was a little bland to my taste (I ordered the strawberries with whipped cream mochi); apart from that, for first-time goers, it is a little uncomfortable and awkward to share a table with strangers but if you are willing to have conversations and meeting new people, you'll have a great time! IMPORTANT: Make sure to tip your chef directly as the suggested tip in the receipt is for the waiter. The chefs absolutely deserve to get their own share of gratuity!
Atmosphere: 4
Food: 4
Service: 5
Great food. Nice staff. Clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
THEY STEAL TIPS FROM THEIR WAITSTAFF. I had this confirmed to my face by one of the managers. That "18% gratuity" that they automatically add to your bill goes to the restaurant. I ate there with my family, ordered four entrees, and they told me that "their policy is to add the 'gratuity' to parties of five or more". We had three adults and two children. Your food is good atami, but not good enough to get away with forcing your customers to pay extra on the LIE that it's for your employees.Fun fact: "gratuity" is defined as:Noun, "That which is given without claim or demand; a free gift; a donation".Liars. I'll never eat here again until management changes.
Atmosphere: 3
Food: 4
Service: 1
The food is good, the service is mostly nice. However I did have some unpleasant experiences here.
Atmosphere: 3
Food: 5
Service: 4
The sashimi was cut way too thick. For tuna not an issue but with others such as yellowtail it affects the texture and taste.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Roll