They were fast and the lady was was nice and had a smile. Been to other restaurants and employees seem like they don't even want to be there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries
Larry H
Haven't been to Jack in the box in a long time. Downloaded the app. Ordered for pick up. Added payment and submitted. The charge hit my card twice. Went for pick up and the worker didn't know English. They called the drive through guy and no order. Asked him the store number and he didn't know it. I had to show him where it was on a nearby receipt. I was at the right store. I took a minute to double check the app and was going to order again until I started looking around how terrible the condition of the store was. I don't write many bad reviews, but I would avoid this place until they make some changes.
Atmosphere: 1
Food: 3
Service: 1
Mona Miller
My Dr Pepper was flat, my French fries were cold and my sandwich was mediocre at best and when I asked for my receipt, as I was traveling for work, I was given the most hateful look along with a very audible huffing sound. Nope, I won't patronage this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Andrea Baumann
Pathetic!!! Pass by approx 3:10am on Feb 06,2024 The only reason was because whataburger was so packed and I was ready to just get home from work… I ordered the buttery jack with regular fries and no pickles… Can’t say I was surprised when I saw pickles but all the food was cold… For the area that this location is at, it’s ridiculous. My stomach is absolutely killing me now probably have food poisoning after the food he served me.. all these complaints and y’all still can’t hire the right people to go flip burgers and make sure the food metes proper standards, what a shame… The last thing this late night shift needs a raise, there’s no excuse for this type of service
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bacon & Swiss Buttery Jack, French Fries
They say that there is no system to attend to, they have to do something to avoid that.
Michael Carstens
Fast fresh
Atmosphere: 5
Food: 5
Service: 5
Michael Herndon
I ordered two meals one being an ultimate cheeses burger. I received a single which means in my mind is the cook kept one for themselves. My ultimate had one patty. Otherwise I was happy with the taste of my fast food meal….. I did receive an additional milkshake that I shouldn’t have so I’m sure it was an honest mistake.
Atmosphere: 1
Food: 5
Service: 2
C Hendrix
Egg rolls are wonderful.
Food: 5
Service: 5
Mariana T.
Absolutely great. From getting my order, preparing and handing my order. These team was awesome. I was heading out and drop my drink and the gentleman got me a new drink. Night shift, They need a raise enough said.
Went there rn waited 30 mins while the guys just stood around on phone never got to order i ended up
Service: 1
Tori M.
Yall need to mop your floors so people don't fall.
Atmosphere: 3
Food: 5
Service: 3
Toni Vincent
Spicy chicken Taco snack wrap was the bomb.
Atmosphere: 5
Food: 5
Service: 5
Miguel Barrios
Excellent staff, great atmosphere, I recommend
Atmosphere: 5
Food: 5
Service: 5
L Smith
This is such a nice new part of town, and this Jack-n-the-box is fairly new. It's a shame, but they need to just close this store. I should've known when I went through the drive-thru right around 12 noon and there wasn't any other cars in line. In spite of no customers, service was still slow. I went through the drive-thru to get 3 Jumbo Jacks with cheese. I also bought 1 order of onion rings and 1 order of stuffed jalapenos. The burgers were the worst burgers I have ever bought - not exaggerating. Everything in them was ice cold, cold "beef" patties, mushy tomatoes, cold stale buns. We had to throw them away after the first bite. Not sure when the burger patties were cooked - day before yesterday maybe? The onion rings were $3.99 and there was only about 4 and a half small/medium onion rings and they were broken up. At over $1 each for an onion ring with the crust half knocked off and in pieces, they're definitely not worth it. The jalapenos were also in pieces, over fried, crust fallen off, and I don't think I got the order of 7 that I paid for. It was more like 5 and a half. After this I won't be going to any Jack-n-the-box for a while if ever. It's sad because they have so many craveable menu items but this was the worst quality - all of it was inedible. First time we have ever had to all throw away 3 hamburgers after the first bite.
They were fast and the lady was was nice and had a smile. Been to other restaurants and employees seem like they don't even want to be there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries
Haven't been to Jack in the box in a long time. Downloaded the app. Ordered for pick up. Added payment and submitted. The charge hit my card twice. Went for pick up and the worker didn't know English. They called the drive through guy and no order. Asked him the store number and he didn't know it. I had to show him where it was on a nearby receipt. I was at the right store. I took a minute to double check the app and was going to order again until I started looking around how terrible the condition of the store was. I don't write many bad reviews, but I would avoid this place until they make some changes.
Atmosphere: 1
Food: 3
Service: 1
My Dr Pepper was flat, my French fries were cold and my sandwich was mediocre at best and when I asked for my receipt, as I was traveling for work, I was given the most hateful look along with a very audible huffing sound. Nope, I won't patronage this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Pathetic!!! Pass by approx 3:10am on Feb 06,2024 The only reason was because whataburger was so packed and I was ready to just get home from work… I ordered the buttery jack with regular fries and no pickles… Can’t say I was surprised when I saw pickles but all the food was cold… For the area that this location is at, it’s ridiculous. My stomach is absolutely killing me now probably have food poisoning after the food he served me.. all these complaints and y’all still can’t hire the right people to go flip burgers and make sure the food metes proper standards, what a shame… The last thing this late night shift needs a raise, there’s no excuse for this type of service
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bacon & Swiss Buttery Jack, French Fries
Service was great the quality of the food on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Breakfast Sandwich, Extreme Sausage Sandwich
They say that there is no system to attend to, they have to do something to avoid that.
Fast fresh
Atmosphere: 5
Food: 5
Service: 5
I ordered two meals one being an ultimate cheeses burger. I received a single which means in my mind is the cook kept one for themselves. My ultimate had one patty. Otherwise I was happy with the taste of my fast food meal….. I did receive an additional milkshake that I shouldn’t have so I’m sure it was an honest mistake.
Atmosphere: 1
Food: 5
Service: 2
Egg rolls are wonderful.
Food: 5
Service: 5
Absolutely great. From getting my order, preparing and handing my order. These team was awesome. I was heading out and drop my drink and the gentleman got me a new drink. Night shift, They need a raise enough said.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went there rn waited 30 mins while the guys just stood around on phone never got to order i ended up
Service: 1
Yall need to mop your floors so people don't fall.
Atmosphere: 3
Food: 5
Service: 3
Spicy chicken Taco snack wrap was the bomb.
Atmosphere: 5
Food: 5
Service: 5
Excellent staff, great atmosphere, I recommend
Atmosphere: 5
Food: 5
Service: 5
This is such a nice new part of town, and this Jack-n-the-box is fairly new. It's a shame, but they need to just close this store. I should've known when I went through the drive-thru right around 12 noon and there wasn't any other cars in line. In spite of no customers, service was still slow. I went through the drive-thru to get 3 Jumbo Jacks with cheese. I also bought 1 order of onion rings and 1 order of stuffed jalapenos. The burgers were the worst burgers I have ever bought - not exaggerating. Everything in them was ice cold, cold "beef" patties, mushy tomatoes, cold stale buns. We had to throw them away after the first bite. Not sure when the burger patties were cooked - day before yesterday maybe? The onion rings were $3.99 and there was only about 4 and a half small/medium onion rings and they were broken up. At over $1 each for an onion ring with the crust half knocked off and in pieces, they're definitely not worth it. The jalapenos were also in pieces, over fried, crust fallen off, and I don't think I got the order of 7 that I paid for. It was more like 5 and a half. After this I won't be going to any Jack-n-the-box for a while if ever. It's sad because they have so many craveable menu items but this was the worst quality - all of it was inedible. First time we have ever had to all throw away 3 hamburgers after the first bite.
Atmosphere: 1
Food: 1
Service: 1