Had a pleasant experience. Food came quickly, but they forgot the cheese on my daughters burger. We had to get that fixed. The tea containers were empty and had to wait in line to get a drink.
Atmosphere: 5
Food: 4
Service: 4
Christian Gonzalez
Location was very clean and food came out fast. I just wish the people at the front were more attentive and not having to be told by the manager to take people’s orders while they’re waiting to being helped. Food was great just the lack of customer service kind of ruined the experience for me.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger
Diance Broadnax
The service is trash it takes all day code the food to come out as well
Abigail Isaiah
Long wait just to serve under cooked chicken
Atmosphere: 1
Food: 1
Service: 1
Cary Rich
Best Whataburger in the area. I drive from Carrollton to eat lunch here.Alway clean and very courteous.
Atmosphere: 5
Food: 5
Service: 5
Brett Beavers
One of the best managed Whataburger locations in the Metroplex!
Atmosphere: 5
Food: 5
Service: 5
Scottie Moss
Picked up an online order and burger was made to my exact specifications. That's rare!
When I received fries incorrectly seasoned and told the cashier, Anthony M, Monday 4:30pm shift, rather correct the matter, he rudely took my fries, (maybe threw them away, maybe threw them back in the fry bin?), and scooped a (presumably new) box of fries but they also weren't seasoned correctly. Rather than fixing the issue, he handed back my fries with a look of hate on his face, as revenge for saying that the fries weren't seasoned correctly. When I thanked him, he didn't say anything - because he was taking revenge against me for letting him know the fries weren't seasoned correctly. He also gossiped like a high school girl to the other employees that I hurt his feelings for saying the fries weren't seasoned correctly. He looked at me with hate because he didn't want me to go to that restaurant again. I have no problem obliging. Why would I want to put myself through this passive aggressive emotional abuse?
Atmosphere: 1
Food: 1
Service: 1
Adam Cox
Great food and service, very friendly employees, highly recommend ??
If you don't want all your food that you paid for, for your drink to be flat with no syrup and no napkins with ketchup come to this sorry excuse of a Whataburger.
Atmosphere: 1
Food: 1
Service: 1
JR Bautista
Ordered food multiple times from this location and the food is never right! Ordered today 3.10.24. The store manger stated that its not their problem as they utilize a third party delivery service! What a POS Whataburger is! I strongly recommend not using their services! On top of that. The manager who said her name was Jane (probably a lie) said that the person who picked up the order was Hispanic and that maybe there was a language issue!?!? What type of Racism is this @whataburger ! Now this Whatabuger is a racist establishment?! The sheer stupidity!
Food: 1
Service: 1
Todd Dillen
Saturday morning, placed drive through order, 3 cars ahead. All 3 processed, and we were lone car at the only operating window. Abandoned for 10 minutes, no staff visible, left without food.
Atmosphere: 1
Food: 1
Service: 1
grace hannah
both burgers I ordered came laughably incorrect, drink was very watered down.
Food: 1
Service: 1
Nicole Douglas
The Coppell location is the only one that I like to visit. That No.5 with jalapeno, onion rings, and a Dr. Pepper shake. Jesus wept ok.
One of the nicest Whataburgers I've been to. Everyone was friendly, store was clean and the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Cheeseburger, Whataburger Spicy Chicken Sandwich, Avocado, Mushroom Swiss Burger, Spicy Chicken Sandwich, Burger
Had a pleasant experience. Food came quickly, but they forgot the cheese on my daughters burger. We had to get that fixed. The tea containers were empty and had to wait in line to get a drink.
Atmosphere: 5
Food: 4
Service: 4
Location was very clean and food came out fast. I just wish the people at the front were more attentive and not having to be told by the manager to take people’s orders while they’re waiting to being helped. Food was great just the lack of customer service kind of ruined the experience for me.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger
The service is trash it takes all day code the food to come out as well
Long wait just to serve under cooked chicken
Atmosphere: 1
Food: 1
Service: 1
Best Whataburger in the area. I drive from Carrollton to eat lunch here.Alway clean and very courteous.
Atmosphere: 5
Food: 5
Service: 5
One of the best managed Whataburger locations in the Metroplex!
Atmosphere: 5
Food: 5
Service: 5
Picked up an online order and burger was made to my exact specifications. That's rare!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings, Whataburger Whatameal, Whataburger Double Meat Whatameal
When I received fries incorrectly seasoned and told the cashier, Anthony M, Monday 4:30pm shift, rather correct the matter, he rudely took my fries, (maybe threw them away, maybe threw them back in the fry bin?), and scooped a (presumably new) box of fries but they also weren't seasoned correctly. Rather than fixing the issue, he handed back my fries with a look of hate on his face, as revenge for saying that the fries weren't seasoned correctly. When I thanked him, he didn't say anything - because he was taking revenge against me for letting him know the fries weren't seasoned correctly. He also gossiped like a high school girl to the other employees that I hurt his feelings for saying the fries weren't seasoned correctly. He looked at me with hate because he didn't want me to go to that restaurant again. I have no problem obliging. Why would I want to put myself through this passive aggressive emotional abuse?
Atmosphere: 1
Food: 1
Service: 1
Great food and service, very friendly employees, highly recommend ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Sausage Gravy, Whataburger Spicy Chicken Sandwich, Onion Rings, Whataburger Double Meat Whatameal, Spicy Chicken Sandwich
Restaurantji Recommends
If you don't want all your food that you paid for, for your drink to be flat with no syrup and no napkins with ketchup come to this sorry excuse of a Whataburger.
Atmosphere: 1
Food: 1
Service: 1
Ordered food multiple times from this location and the food is never right! Ordered today 3.10.24. The store manger stated that its not their problem as they utilize a third party delivery service! What a POS Whataburger is! I strongly recommend not using their services! On top of that. The manager who said her name was Jane (probably a lie) said that the person who picked up the order was Hispanic and that maybe there was a language issue!?!? What type of Racism is this @whataburger ! Now this Whatabuger is a racist establishment?! The sheer stupidity!
Food: 1
Service: 1
Saturday morning, placed drive through order, 3 cars ahead. All 3 processed, and we were lone car at the only operating window. Abandoned for 10 minutes, no staff visible, left without food.
Atmosphere: 1
Food: 1
Service: 1
both burgers I ordered came laughably incorrect, drink was very watered down.
Food: 1
Service: 1
The Coppell location is the only one that I like to visit. That No.5 with jalapeno, onion rings, and a Dr. Pepper shake. Jesus wept ok.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whataburger Whatameal