App said food would be ready at 400pm and instead everyone that ordered after I had ordered got there’s first even a guy who got there 12 minutes after me and ordered from the cashier.. fresh bread was cold a quarter of the bread was empty it was wont order this again or from the app I received my order at 430 and was told they were understafff but why did I get meal at the very last….two thumbs down there was about four or five people but everyone was too busy cleaning
Atmosphere: 3
Food: 1
Service: 1
Nancy Tyler
Dang it. Got the wrong sandwich AND the wrong condiments. Too expensive ($35 for 2 sammies) too be consistently wrong.Second time; I'm over it.
J Morgan
Don't get me wrong I love Firehouse sandwiches. This place needs some serious help orders always take for ever when you walk in. I have tried online e ordering but it never works right. Such a shame hope they get some good help soon. Oh also employees shouldn't be parked in spots right in front of store those should be for guest who enter store.
Atmosphere: 2
Food: 4
Service: 2
Ronin
Definitely awsome! Favorite is The Engine Company sandwich but it is not on the menu, so you will need to ask for it.
Atmosphere: 3
Food: 5
Service: 3
Edward
Love placing a to go order getting there and waiting 30 minutes after it was supposed to be done. Incompetent staff to say the least.
Atmosphere: 1
Food: 1
Service: 1
Joshua Parker
Manager recommended the New York Steamer, was amazing, purchased the sandwich two times again in the the next month, and both sandwiches were missing mustard and one had enough mayonnaise to give the average person a diabetic seizure. These people do not value your time nor will they acknowledge or put any effort towards correcting any concerns you may have. I don't go to this place for the same reasons I don't go to casinos, I don't like gambling with money
Atmosphere: 1
Food: 1
Service: 1
ben moran
Mangers didn’t want to help with orders that was canceled still got charged I was out of
Atmosphere: 1
Food: 1
Service: 1
Mario Gallegos
Meh, ok. Some disheveled person came in and helped himself to free drinks while the staff looked on. Kind of weird. Had to wait awhile just to put an order in with Noone in front of me.
Atmosphere: 4
Food: 4
Service: 4
Michael Berry
Whoever y’all got working on December 6 at 6:49 PM they really do not care how slow they’re going. We’ve been here for 30 minutes for one sandwich. It’s crazy and there’s enough of them to keep up with this and it’s not that busy. I’ve worked in a sub place before. Update the food is literally wrong was not adjusted at all dont go here lol its so frustrating
Atmosphere: 1
Food: 1
Service: 1
Lani Trotter
Best meatball sub in town! The rolls are delicious and folks are friendly. Very clean and orderly. I like the app and easy pick up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer, Small Firehouse Meatball
Fraud by Michell Lynn Willard and google vinmeo theft PayPal on Camarillo family and the is doing and running other scams but look at what's happing at armon bay apartments my mother has to pay because Michelle Willard worked her social and mine
Michael Roberts
Very disappointed with visit to Firehouse subs. Have not been there in awhile remember them being very good and filling. This time around the staff was close to bad. I was told a combo I could only get chips with a drink. After I ordered I saw clearly on board that I could have got a drink with a cookie which is what I wanted. I got the new York streamer large and was still hungry even though that and one small drink was$ 17 waste of money. It took staff 15 minutes to get my order served with literally one person in front of me and four staff on duty. The sandwich was not even hot it was warm and the staff didn't even call my name out only knew it was done since I was watching and I was the only person in the store. Will not be returning to this location
Tphone Samsung
Update: WHATEVER-FIREHOUSE...Rude staff, sandwich was HORRIBLE, order not ready upon arrival. Only thing tasty was the cookie. Be very careful pulling sandwich out of container. Half my sandwich fell out. Box not very sturdy.Parking: Located in the same shopping center with Kohls.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Submarine Sandwich
Mitzie Hurtado
Always so good and I love the rewards, keeps me coming back!Parking: Usually always a front spot for me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Italian Sub
Leia Johnson
The cashier was so wonderful and professional! The best!!Dietary restrictions: I have a gluten intolerance and I love there gluten free bread!!
App said food would be ready at 400pm and instead everyone that ordered after I had ordered got there’s first even a guy who got there 12 minutes after me and ordered from the cashier.. fresh bread was cold a quarter of the bread was empty it was wont order this again or from the app I received my order at 430 and was told they were understafff but why did I get meal at the very last….two thumbs down there was about four or five people but everyone was too busy cleaning
Atmosphere: 3
Food: 1
Service: 1
Dang it. Got the wrong sandwich AND the wrong condiments. Too expensive ($35 for 2 sammies) too be consistently wrong.Second time; I'm over it.
Don't get me wrong I love Firehouse sandwiches. This place needs some serious help orders always take for ever when you walk in. I have tried online e ordering but it never works right. Such a shame hope they get some good help soon. Oh also employees shouldn't be parked in spots right in front of store those should be for guest who enter store.
Atmosphere: 2
Food: 4
Service: 2
Definitely awsome! Favorite is The Engine Company sandwich but it is not on the menu, so you will need to ask for it.
Atmosphere: 3
Food: 5
Service: 3
Love placing a to go order getting there and waiting 30 minutes after it was supposed to be done. Incompetent staff to say the least.
Atmosphere: 1
Food: 1
Service: 1
Manager recommended the New York Steamer, was amazing, purchased the sandwich two times again in the the next month, and both sandwiches were missing mustard and one had enough mayonnaise to give the average person a diabetic seizure. These people do not value your time nor will they acknowledge or put any effort towards correcting any concerns you may have. I don't go to this place for the same reasons I don't go to casinos, I don't like gambling with money
Atmosphere: 1
Food: 1
Service: 1
Mangers didn’t want to help with orders that was canceled still got charged I was out of
Atmosphere: 1
Food: 1
Service: 1
Meh, ok. Some disheveled person came in and helped himself to free drinks while the staff looked on. Kind of weird. Had to wait awhile just to put an order in with Noone in front of me.
Atmosphere: 4
Food: 4
Service: 4
Whoever y’all got working on December 6 at 6:49 PM they really do not care how slow they’re going. We’ve been here for 30 minutes for one sandwich. It’s crazy and there’s enough of them to keep up with this and it’s not that busy. I’ve worked in a sub place before. Update the food is literally wrong was not adjusted at all dont go here lol its so frustrating
Atmosphere: 1
Food: 1
Service: 1
Best meatball sub in town! The rolls are delicious and folks are friendly. Very clean and orderly. I like the app and easy pick up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer, Small Firehouse Meatball
Restaurantji Recommends
Fraud by Michell Lynn Willard and google vinmeo theft PayPal on Camarillo family and the is doing and running other scams but look at what's happing at armon bay apartments my mother has to pay because Michelle Willard worked her social and mine
Very disappointed with visit to Firehouse subs. Have not been there in awhile remember them being very good and filling. This time around the staff was close to bad. I was told a combo I could only get chips with a drink. After I ordered I saw clearly on board that I could have got a drink with a cookie which is what I wanted. I got the new York streamer large and was still hungry even though that and one small drink was$ 17 waste of money. It took staff 15 minutes to get my order served with literally one person in front of me and four staff on duty. The sandwich was not even hot it was warm and the staff didn't even call my name out only knew it was done since I was watching and I was the only person in the store. Will not be returning to this location
Update: WHATEVER-FIREHOUSE...Rude staff, sandwich was HORRIBLE, order not ready upon arrival. Only thing tasty was the cookie. Be very careful pulling sandwich out of container. Half my sandwich fell out. Box not very sturdy.Parking: Located in the same shopping center with Kohls.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Submarine Sandwich
Always so good and I love the rewards, keeps me coming back!Parking: Usually always a front spot for me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Italian Sub
The cashier was so wonderful and professional! The best!!Dietary restrictions: I have a gluten intolerance and I love there gluten free bread!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Italian Sub