I use to come here all the time, and never had an issue. When I entered, everyone was busy and didn’t welcome me. The only person that welcomed me was shy and spoke in a very low voice. He took my order. I didn’t wait too long. This is the second time going in the same week, and both times the smoothies were watery. I think the employees need some training. I will visit Saratoga instead.
Atmosphere: 5
Food: 3
Service: 3
Nicole Jugenheimer
Went there today. First I had to place my order 3 times because the person behind the cash desk wasn’t able to find the right button, although we all ordered a standard drink. Then she did not tell us about the 10 discount they have for customers at 55+. We only found out after we paid. When we asked for it, the answer was „sorry, only the manager can change this. When we asked for the contact info of the manager, we were told they do not have it. To top it, they forgot one out of the three drinks from out order and we had to wait 20 Minutes to finally get it.So, our verdict is: Great product, unacceptable service.
Atmosphere: 1
Food: 5
Service: 1
Carlos Tovar
Awful service. Bad
Atmosphere: 1
Food: 5
Service: 1
Nova Love
I tried to write a review but I’m not sure if it went through or not so I do apologize if there ends up being two of the same.I stated in my recent review that I’ve been going to smoothie king for a few years now & never had a bad experience. Smoothies always came out perfect to my liking & on time. I also stated that with or without a manger present the crew always greeted & did their best to meet everyone’s needs.One of the few times I’ve gone I’ve heard I’m guessing is their new manager now, speaking of other employees I’m assuming in a rudely manner but do my best to not pay attention as I’m leaving or waiting. They always wear a black collard shirt & seem as if they have some type of attitude on register while hovering other employees when they’re taking orders. The guy with the green glasses, who is their other manager I believe but wears a red collard shirt,. He always made sure the crew is always greeting & getting out smoothies in a timely manner too. He knows what he’s doing, very knowledgeable & is very friendly unlike the new manager . Something they should take notes on & he should be the one in charge.There was also another girl who had green glasses as well. She always had a smile on her face, joking around with employees & customers. She does apologize whenever it does get busy & she makes sure each smoothie comes out perfect & the store looking clean & communicating to employees. However, some customers are still not so nice. Each time her & the crew on shift they’ve made my family & I smoothies to our liking.The last few weeks the atmosphere has definitely changed & seems like something is a little off, along seeing new faces (which I’m not upset about). I’m not sure what it is, but it’s one of the reasons why I stopped going. Hopefully the new manager changes her attitude & doesn’t act so entitled to her position.
Atmosphere: 1
Food: 3
Service: 2
Erin Fitzgerald
Most rude little wanna be manager in the mcardle store. Every other employee is nice and courteous. But this little girl has issues and is rude as hell. I kept my moith shut the 1st time she was rude and sarcastic but the next time i went and had a dealing with her i blew up. Ive spent alot of money in that location over a 6month period and she is the reason i will NEVER GO BACK THERE!! short light skin hispanic girl maybe 20 something..she wears the black shirt while the others wear a.red one. Keeps her hair pulled back in small low bun. If u want to know which employee im referring too. She is just a sarcastic little snot and she likes to hover over the employee while they take your order. Smoothie king needs to make her maybe a janitor definitely not management. And i did call corporate on her.. too bad cuz i went to that store religiously for my daughter atleast 4times a week. And in a matter of 2 dealings with her i will never walk in there again!
Atmosphere: 1
Food: 3
Service: 1
Purest Moon
Very very unprofessional and rude manager. For absolutely no reason
Service: 1
Thomas W. Johnson IV
Great environment, very friendly, cleanliness could’ve been a little bit better as far as the tables go.Vegetarian options: Veggie smoothiesDietary restrictions: YesParking: Very accessibleWheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Nena Saenz
Thank you, close relative in hospital is in need of nourishment and your protein shakes have been awesome. Wish you were in the hospital cafe.
Atmosphere: 5
Food: 5
Service: 5
Patrick W
Good quality smoothies and the customer service was on point! Great treat after a good workout!
Patrick Walker
Good quality smoothies and the customer service was on point! Great treat after a good workout!
Extremely rude employees refused to sell me something off the menu because that's not policy this store just lost a lot of potential business and I will definitely take my business elsewhere ??
Gareth EnderKnights
Love to see a store where the staff clearly are enjoying their work, having good banter with each other while also doing an awesome job. Our smoothies were excellent and exactly to order, staff was very pleasant and helpful to us and other customers in the store. Their giggles were infectious and we left in a better mood than when we entered.Staff was also discussing the why and how of good smoothie making to each other while they worked and clearly had interest in what they were doing past just "it's a job."I didn't catch their names, but we were here at around 6-6:30pm on June 7th. The two employees definitely deserve praise and I hope they continue to enjoy their work like this.While I've been here before and it's always been fine or even good, this experience definitely made me want to come back
Emilio Mayorga
Always good and great service. Fast and friendly too.
Kya McAlister
The staff here is so friendly and our smoothies were delicious!!!
Kya Bolding
The staff here is so friendly and our smoothies were delicious!!!
I use to come here all the time, and never had an issue. When I entered, everyone was busy and didn’t welcome me. The only person that welcomed me was shy and spoke in a very low voice. He took my order. I didn’t wait too long. This is the second time going in the same week, and both times the smoothies were watery. I think the employees need some training. I will visit Saratoga instead.
Atmosphere: 5
Food: 3
Service: 3
Went there today. First I had to place my order 3 times because the person behind the cash desk wasn’t able to find the right button, although we all ordered a standard drink. Then she did not tell us about the 10 discount they have for customers at 55+. We only found out after we paid. When we asked for it, the answer was „sorry, only the manager can change this. When we asked for the contact info of the manager, we were told they do not have it. To top it, they forgot one out of the three drinks from out order and we had to wait 20 Minutes to finally get it.So, our verdict is: Great product, unacceptable service.
Atmosphere: 1
Food: 5
Service: 1
Awful service. Bad
Atmosphere: 1
Food: 5
Service: 1
I tried to write a review but I’m not sure if it went through or not so I do apologize if there ends up being two of the same.I stated in my recent review that I’ve been going to smoothie king for a few years now & never had a bad experience. Smoothies always came out perfect to my liking & on time. I also stated that with or without a manger present the crew always greeted & did their best to meet everyone’s needs.One of the few times I’ve gone I’ve heard I’m guessing is their new manager now, speaking of other employees I’m assuming in a rudely manner but do my best to not pay attention as I’m leaving or waiting. They always wear a black collard shirt & seem as if they have some type of attitude on register while hovering other employees when they’re taking orders. The guy with the green glasses, who is their other manager I believe but wears a red collard shirt,. He always made sure the crew is always greeting & getting out smoothies in a timely manner too. He knows what he’s doing, very knowledgeable & is very friendly unlike the new manager . Something they should take notes on & he should be the one in charge.There was also another girl who had green glasses as well. She always had a smile on her face, joking around with employees & customers. She does apologize whenever it does get busy & she makes sure each smoothie comes out perfect & the store looking clean & communicating to employees. However, some customers are still not so nice. Each time her & the crew on shift they’ve made my family & I smoothies to our liking.The last few weeks the atmosphere has definitely changed & seems like something is a little off, along seeing new faces (which I’m not upset about). I’m not sure what it is, but it’s one of the reasons why I stopped going. Hopefully the new manager changes her attitude & doesn’t act so entitled to her position.
Atmosphere: 1
Food: 3
Service: 2
Most rude little wanna be manager in the mcardle store. Every other employee is nice and courteous. But this little girl has issues and is rude as hell. I kept my moith shut the 1st time she was rude and sarcastic but the next time i went and had a dealing with her i blew up. Ive spent alot of money in that location over a 6month period and she is the reason i will NEVER GO BACK THERE!! short light skin hispanic girl maybe 20 something..she wears the black shirt while the others wear a.red one. Keeps her hair pulled back in small low bun. If u want to know which employee im referring too. She is just a sarcastic little snot and she likes to hover over the employee while they take your order. Smoothie king needs to make her maybe a janitor definitely not management. And i did call corporate on her.. too bad cuz i went to that store religiously for my daughter atleast 4times a week. And in a matter of 2 dealings with her i will never walk in there again!
Atmosphere: 1
Food: 3
Service: 1
Very very unprofessional and rude manager. For absolutely no reason
Service: 1
Great environment, very friendly, cleanliness could’ve been a little bit better as far as the tables go.Vegetarian options: Veggie smoothiesDietary restrictions: YesParking: Very accessibleWheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Thank you, close relative in hospital is in need of nourishment and your protein shakes have been awesome. Wish you were in the hospital cafe.
Atmosphere: 5
Food: 5
Service: 5
Good quality smoothies and the customer service was on point! Great treat after a good workout!
Good quality smoothies and the customer service was on point! Great treat after a good workout!
Restaurantji Recommends
Extremely rude employees refused to sell me something off the menu because that's not policy this store just lost a lot of potential business and I will definitely take my business elsewhere ??
Love to see a store where the staff clearly are enjoying their work, having good banter with each other while also doing an awesome job. Our smoothies were excellent and exactly to order, staff was very pleasant and helpful to us and other customers in the store. Their giggles were infectious and we left in a better mood than when we entered.Staff was also discussing the why and how of good smoothie making to each other while they worked and clearly had interest in what they were doing past just "it's a job."I didn't catch their names, but we were here at around 6-6:30pm on June 7th. The two employees definitely deserve praise and I hope they continue to enjoy their work like this.While I've been here before and it's always been fine or even good, this experience definitely made me want to come back
Always good and great service. Fast and friendly too.
The staff here is so friendly and our smoothies were delicious!!!
The staff here is so friendly and our smoothies were delicious!!!