IHOP

26301 Northwest Hwy, Cypress
(281) 256-3563

Recent Reviews

Maggie Kelley

I love ihop but this location is awful. My food was made wrong. I told my waiter don’t remake it and just charge me for the potatoes. He still charged me for the full meal. Also the waiter was super slow.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Pancake Combo, Hash Browns

Ruby Marin

This HOP needs major help from corporate, from the manager to all the employees. They speak to customer like we're friends when it shouldn't be that way unless their a regular which I understand.Food came out fast but it was not cooked well, I had to remind the server of what were our orders and there were items missing and he proceeded to bring me the smallest amount. We tried to pay and couldn't find our server so we went to the manager and all she said was " you pay your server" and walked away. Then came out server and we paid and then we left his $5 rather than nothing because I was in the industry and know what it's like. So seriously get some training and do better because this IHOP I will avoid regardless of it's close distance to me. All the tables were dirty and sticky.

Atmosphere: 1

Food: 1

Service: 1

Michael Shane Woods

Unbelievably great cooks here for breakfast late night!!!!!

Atmosphere: 5

Food: 5

Service: 5

Violeta Morales

very bad service, they sat us at the table for almost 20 minutes and no one came to ask us what we wanted to drink, much less what we wanted to eat and there weren't even many people.

Service: 1

Joe Delgado

The whole restaurant needs a deep cleaner! New management's as well.

Atmosphere: 1

Food: 1

Service: 1

Preston Petit

They locked the doors 45 minutes before they closed. Change your hours if you’re lazy no good employees aren’t going to honor them. Will actively avoid and encourage people to not give this place any of their business. Cheers .

M Bazan

This location needs a lot of work. The place is dirty, service is poor and the quality of food is even worse.

Atmosphere: 1

Food: 1

Service: 1

Kyanna Williams

This place is horrible with customer service. The greeters are never really there and it always seems nasty and not sanitary. I've been coming for years because it's convenient to home but I always regret my decision. We've walked out Several times on different occasions. The manager at the time I went, March 9, 2023, was absolutely rude to her employees and was very cold and unwelcoming to guest. This franchise definitely need to look into this location because it's giving them a bad name.

Recommended dishes: Pancake Combo

F Ab

Place needs renovation, hall smells bad, and unfortunately. almost always there is no people to help you.

Atmosphere: 1

Food: 2

Service: 1

Jo Rustin

Awful. The people who “work” there very obviously don’t want to be there, and it shows by how uninterested and discourteous they were. If you’re looking to spend your hard-earned money on some good food with friendly service then THIS IS NOT THE PLACE FOR YOU. So disappointing.

Atmosphere: 1

Service: 1

Harley

No one to greet you , I had to wait. Very slow service for everything, even the check.Other waiters saw I was waiting and didn’t care at all. What has happened to the I hop I used to enjoy going to?????Won’t return to this location again.

Atmosphere: 1

Food: 3

Service: 1

Chris Buss

Waiting anywhere for an hour or more is better than the service or food you'll receive from here.

Atmosphere: 1

Food: 1

Service: 1

Debbie Higgins

Waited to be seated with multiple empty tables. Then took 10 min to get coffee ordered. 25 min before food ordered. Food was luke warm when it came out. They forgot my toast. Took 15 min to finally get check after they cleared our table.

Atmosphere: 1

Food: 1

Service: 1

Windie Smith

This is the worst managed IHOP I have ever been to. We have given it a try 3 times and the service is non existent.

Atmosphere: 1

Food: 3

Service: 1

Alan M

As filthy as the other reviews say. The kitchen is loud, unorganized and unlike other IHOPs, this was empty for Sat Brunch. The bathrooms are filthy and it took them just 10 mins to assign me a server in the empty restaurant. Hope IHOP management takes notice (I have visited so many ihops before) and this one is downright terrible.

Atmosphere: 1

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