The ladies were so short and dismissive. Usually great service. And for this area!!! Really surprised and disappointed with their attitude and customer service
Bernard Williams
Service was awful.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wendy's Hot & Crispy Fries
Alia
I used to like Wendy's...but today's order was horrible ? look at the size of the chicken. Also, we ordered 3 medium fries ? and got 2 small, half full and cold ones instead!
Atmosphere: 3
Food: 4
Service: 3
Eric Everhart
Typical fast-food bonus always clean and freindly.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chili
Angela Vargas
Worse customer service ever! On 1/30/24 I went to place an order dine in. The lady at the cashier kept ringing the wrong order and charged me for something that I didn’t order. Yall need to get people that actually knows what they are doing.
Atmosphere: 1
Food: 1
Service: 1
LaToya Adams-Harris
I spent $54.00 for old burgers. The only reason I gave 1 star was beaceyae the fries were hot and the drinks were fine. I am not happy. We literally were parked and had to wait more than 10 minutes just to get cold burgers. I was too upset to go back to the
Food: 1
Service: 3
Chase Van Gorp
Asked to order a pretzel bacon baconator if they still had it. Attendant said yes and told me a total cost after asking for my drink. Didnt ask if I wanted a combo to begin with or any different sides. Didnt give me a receipt i had to ask for it. When I got the receipt it showed double baconator and I didn't ask for a double. Food came with no ketchup! Felt impersonal and like I was getting scammed.
Atmosphere: 3
Food: 4
Service: 1
Total Control
Fantastic food, service, Fantastic atmosphere ?Vegetarian options: Seminar on all foods ?
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Wendy’S French Fries, Double Bacon Jalapeno Cheeseburger Combo
David R
I was waiting for my order and saw a lady working the drive thru use her bare hands to fill a nugget order. I felt sick and walked out.
Atmosphere: 1
Food: 1
Service: 1
Mya Foster
Staff was rude. Placed order at drive thru and they only gave me half. Asked about the rest of my order and they threw it at me. Nasty!
2nd edit:We decided to grab take out from here again tonight, chocking up our prior experiences to bad nights, unfortunately more of the same persists. We went inside to order instead of driving through, hoping for a better experience... Oof, were we wrong.Waited at the counter for an awfully long time before anyone acknowledged us, the shift lead lady that took the order didn't speak the whole time and just said "you can pay" once the order was finished, she didn't even tell me the total. Once the food was prepared the young man stood at the counter and stared at me while I was filling our drinks, I asked for sauce and he threw them on the counter, again; didn't say a single word and wouldn't look me in the eye. I'll also never understand why this particular Wendy's is so stingy with their sauce. One sauce per combo really isn't enough, but I digress.I wish I could say we wouldn't come back here but unfortunately we don't have many convenient options and it is right outside of our neighborhood.Franchise owner, manager, GM! Please get your team together.Edit:tried again tonight, the employees don't even know what hot chili seasoning is... The girl just said "we don't have that". So tired of places with horrible employees.Tonight we had a similar experience asmany of the reviews I just read from other people. They got our order wrong and they didn't give us the hot chili seasoning.For those that don't know, Wendy's hot chili seasoning is probably the best fast food condiment on this planet yet no one knows it exists, including g most Wendy's employees.Wendy's on fry and tuckerton please get your stuff together, you're 2 minutes from my house but I can't continue to pay for incompetence.
Why would the staff in the drive thru wait until they run the payment to tell us they have no soda!!!I don't want lemonade or tea.I am Not happy.
Food: 1
Service: 1
Texas Professional Solutions LLC
Very slow service during lunchtime! This is definitely not your fast food stop if you are in a hurry.
Atmosphere: 2
Food: 5
Service: 1
JoEllen Taylor
The menu was on dinner, and it was breakfast. Ordered sausage croissant they don't specify its spicy sausage very disappointing. Hash browns and drink were great.
Atmosphere: 4
Food: 1
Service: 4
Marina S
Food tasted good but my whole order was wrong except the lemonade and the fries. Had to go back in and get at least the correct burger because the one I got had tomato and lettuce and 1 patty, I ordered a double stack, then when the lady that had to remake it realized I didn't want pickles like it came she took them off and started over but made a nasty remark to the guy next to her in Spanish...she should have made it right the first time and second time or looked at what the order said I ordered...
The ladies were so short and dismissive. Usually great service. And for this area!!! Really surprised and disappointed with their attitude and customer service
Service was awful.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wendy's Hot & Crispy Fries
I used to like Wendy's...but today's order was horrible ? look at the size of the chicken. Also, we ordered 3 medium fries ? and got 2 small, half full and cold ones instead!
Atmosphere: 3
Food: 4
Service: 3
Typical fast-food bonus always clean and freindly.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chili
Worse customer service ever! On 1/30/24 I went to place an order dine in. The lady at the cashier kept ringing the wrong order and charged me for something that I didn’t order. Yall need to get people that actually knows what they are doing.
Atmosphere: 1
Food: 1
Service: 1
I spent $54.00 for old burgers. The only reason I gave 1 star was beaceyae the fries were hot and the drinks were fine. I am not happy. We literally were parked and had to wait more than 10 minutes just to get cold burgers. I was too upset to go back to the
Food: 1
Service: 3
Asked to order a pretzel bacon baconator if they still had it. Attendant said yes and told me a total cost after asking for my drink. Didnt ask if I wanted a combo to begin with or any different sides. Didnt give me a receipt i had to ask for it. When I got the receipt it showed double baconator and I didn't ask for a double. Food came with no ketchup! Felt impersonal and like I was getting scammed.
Atmosphere: 3
Food: 4
Service: 1
Fantastic food, service, Fantastic atmosphere ?Vegetarian options: Seminar on all foods ?
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Wendy’S French Fries, Double Bacon Jalapeno Cheeseburger Combo
I was waiting for my order and saw a lady working the drive thru use her bare hands to fill a nugget order. I felt sick and walked out.
Atmosphere: 1
Food: 1
Service: 1
Staff was rude. Placed order at drive thru and they only gave me half. Asked about the rest of my order and they threw it at me. Nasty!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
2nd edit:We decided to grab take out from here again tonight, chocking up our prior experiences to bad nights, unfortunately more of the same persists. We went inside to order instead of driving through, hoping for a better experience... Oof, were we wrong.Waited at the counter for an awfully long time before anyone acknowledged us, the shift lead lady that took the order didn't speak the whole time and just said "you can pay" once the order was finished, she didn't even tell me the total. Once the food was prepared the young man stood at the counter and stared at me while I was filling our drinks, I asked for sauce and he threw them on the counter, again; didn't say a single word and wouldn't look me in the eye. I'll also never understand why this particular Wendy's is so stingy with their sauce. One sauce per combo really isn't enough, but I digress.I wish I could say we wouldn't come back here but unfortunately we don't have many convenient options and it is right outside of our neighborhood.Franchise owner, manager, GM! Please get your team together.Edit:tried again tonight, the employees don't even know what hot chili seasoning is... The girl just said "we don't have that". So tired of places with horrible employees.Tonight we had a similar experience asmany of the reviews I just read from other people. They got our order wrong and they didn't give us the hot chili seasoning.For those that don't know, Wendy's hot chili seasoning is probably the best fast food condiment on this planet yet no one knows it exists, including g most Wendy's employees.Wendy's on fry and tuckerton please get your stuff together, you're 2 minutes from my house but I can't continue to pay for incompetence.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Birthday Cake Frosty, Wendy’S French Fries, Spicy Chicken Sandwich, Double Bacon Jalapeno Cheeseburger Combo, Double Stack, Baconator, Strawberry Frosty
Why would the staff in the drive thru wait until they run the payment to tell us they have no soda!!!I don't want lemonade or tea.I am Not happy.
Food: 1
Service: 1
Very slow service during lunchtime! This is definitely not your fast food stop if you are in a hurry.
Atmosphere: 2
Food: 5
Service: 1
The menu was on dinner, and it was breakfast. Ordered sausage croissant they don't specify its spicy sausage very disappointing. Hash browns and drink were great.
Atmosphere: 4
Food: 1
Service: 4
Food tasted good but my whole order was wrong except the lemonade and the fries. Had to go back in and get at least the correct burger because the one I got had tomato and lettuce and 1 patty, I ordered a double stack, then when the lady that had to remake it realized I didn't want pickles like it came she took them off and started over but made a nasty remark to the guy next to her in Spanish...she should have made it right the first time and second time or looked at what the order said I ordered...
Atmosphere: 4
Food: 5
Service: 1