My server Rico took my order, great and quick service definitely will stop by when I’m at the galleria.
Atmosphere: 5
Food: 5
Service: 5
sarika reddy vontary
Such a disgusting service. I have come to take an icecream on Tuesday 3’o’clock and I found a guy with the hair head but, looks like stupid.He was too irritating he wasn’t even letting us to order. Idk why people would hire suck kindof server. He cannot talk to anyone like that. If at all you need business you should find better people.
Divya Teja Pamisetty
The worst experience at an ice cream shop ever! The staff there are horrible and they set a perfect example of how the service shouldn’t be. I ordered a milkshake and the glass was literally 3/4th full. I got a belgian chocolate shake and it was chunky. I asked this lady at the register if they had a thicker straw since the milkshake was chunky and I wasn’t able to drink. She replied, “really?! I don’t know what to tell you”. She could’ve simply said that they don’t have one. This shows her horrible service! Her name is Hemana. Haagen dazs needs to do better!!
Atmosphere: 1
Food: 1
Service: 1
Dulce Maria Rodriguez
The women at the counter should go take a customer service course. Remember that this business is due to the loyalty of its clients, for this reason you would have to offer a quality service. They got upset because I went to redeem a reward coupon for my daughter's birthday, apparently these gifts come out of the employee's pocket... well it shouldn't affect them at all and if they don't like that the customer goes for their coupons then Eliminate this system and save themselves and the clients from bad times.
Harley McFadin
Worse service I’ve ever experienced at a Haagen Daz. But I guess that is what you get when you can only hire kids. Stay away!
Scott Sequoia
+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing
Anil Bhui
If you want to see how rude is employee, visit this ice cream shop.Their chocolate chip in vanilla chocolate chip taste so burnt and tasteless.Pineapple coconut ice cream was at point though ?
felicity147
Extremely rude young girl with a bad attitude.
adam novak
+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing
It's closed for renovations without a sign to explain.. ):
Prachi Patel
Worst service. Ordered a milkshake from Häagen-Dazs and served it in nestle cup. I ordered it with whip cream and it was served without whip cream. And the photo showed shaved chocolate on top but they never added it. Worst service ever seen in Häagen-Dazs. I wouldn’t recommend to visit this.
Sam Ck
One of the most rude personnel I have ever had to deal with. Got my order wrong. The amounts served were minimal and just asking any question felt like you were asking a wrong thing despite the high price you pay. Will never eat there again.
Astra
Pretty good
Shawn Vega
The stuff was very short and kurt. They did not wear masks. And even worse they did not look interested at all in helping customers. I walked up to get help, and it took a good minute and a half before the lady addressed me even though she was at the front counter, she looked at the other lady to see if the other lady was going to help me first and then the other lady told her to help us. I will not be eating here again!
Unfriendly and extremely slow service.
Atmosphere: 2
Food: 4
Service: 1
My server Rico took my order, great and quick service definitely will stop by when I’m at the galleria.
Atmosphere: 5
Food: 5
Service: 5
Such a disgusting service. I have come to take an icecream on Tuesday 3’o’clock and I found a guy with the hair head but, looks like stupid.He was too irritating he wasn’t even letting us to order. Idk why people would hire suck kindof server. He cannot talk to anyone like that. If at all you need business you should find better people.
The worst experience at an ice cream shop ever! The staff there are horrible and they set a perfect example of how the service shouldn’t be. I ordered a milkshake and the glass was literally 3/4th full. I got a belgian chocolate shake and it was chunky. I asked this lady at the register if they had a thicker straw since the milkshake was chunky and I wasn’t able to drink. She replied, “really?! I don’t know what to tell you”. She could’ve simply said that they don’t have one. This shows her horrible service! Her name is Hemana. Haagen dazs needs to do better!!
Atmosphere: 1
Food: 1
Service: 1
The women at the counter should go take a customer service course. Remember that this business is due to the loyalty of its clients, for this reason you would have to offer a quality service. They got upset because I went to redeem a reward coupon for my daughter's birthday, apparently these gifts come out of the employee's pocket... well it shouldn't affect them at all and if they don't like that the customer goes for their coupons then Eliminate this system and save themselves and the clients from bad times.
Worse service I’ve ever experienced at a Haagen Daz. But I guess that is what you get when you can only hire kids. Stay away!
+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing
If you want to see how rude is employee, visit this ice cream shop.Their chocolate chip in vanilla chocolate chip taste so burnt and tasteless.Pineapple coconut ice cream was at point though ?
Extremely rude young girl with a bad attitude.
+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing
Restaurantji Recommends
It's closed for renovations without a sign to explain.. ):
Worst service. Ordered a milkshake from Häagen-Dazs and served it in nestle cup. I ordered it with whip cream and it was served without whip cream. And the photo showed shaved chocolate on top but they never added it. Worst service ever seen in Häagen-Dazs. I wouldn’t recommend to visit this.
One of the most rude personnel I have ever had to deal with. Got my order wrong. The amounts served were minimal and just asking any question felt like you were asking a wrong thing despite the high price you pay. Will never eat there again.
Pretty good
The stuff was very short and kurt. They did not wear masks. And even worse they did not look interested at all in helping customers. I walked up to get help, and it took a good minute and a half before the lady addressed me even though she was at the front counter, she looked at the other lady to see if the other lady was going to help me first and then the other lady told her to help us. I will not be eating here again!